HDFC Bank Credit Card Customer Care

Expert Lawyers near you to solve the complaint with HDFC Bank Credit Card in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with HDFC Bank Credit Card

HDFC Bank Credit Card Customer Care Details.

HDFC Bank Credit Card 24×7 customer care ensures customers receive assistance on their HDFC Bank Credit Card account round the clock. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to HDFC Bank Credit Card Customer Care through call 18002583838 , email support@hdfcbank.com or SMS. If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the court, you need to furnish all the relevant document to prove in the deficiency in service.
Please Note: Timings of HDFC Bank Credit Card customer care may vary.

HDFC Bank Credit Card Toll Free No

18002583838

HDFC Bank Credit Card Email

support@hdfcbank.com

Head Office Address
Bank House, Shivsagar Estate, Dr Annie Besant Road, Worli, Mumbai 400018

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with HDFC Bank Credit Card , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Phone Number

Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against HDFC Bank Credit Card

STEP 1

Dial 18002583838 from your registered mobile no. to contact HDFC Bank Credit Card customer care helpline. You can also email your complaint at support@hdfcbank.com from your personal Email ID which is registered with HDFC Bank Credit Card. Please note down the complaint reference number given by the HDFC Bank Credit Card executive at the end of the for future reference. For general complaints, you can call HDFC Bank Credit Card between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the HDFC Bank Credit Card customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact HDFC Bank Credit Card Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the HDFC Bank Credit Card Principal Nodal Officer at:

Bank House, Shivsagar Estate, Dr Annie Besant Road, Worli, Mumbai 400018

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the HDFC Bank Credit Card. Reserve Bank of India appoints officers to solve the customer complaints if the HDFC Bank Credit Card fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the HDFC Bank Credit Card in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About HDFC Bank Credit Card

About HDFC Bank Credit Card customer support center and list of customer care number

The additional information to contact HDFC Bank Credit Card branch office, nodal officer via email or through postal communication. Contacting to the HDFC Bank Credit Card nodal officer is the second step to redress your grievances.

HDFC Credit Card Customer Care Timings

Loan Services: Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.

If you have lost your HDFC Bank Credit Card or it has been stolen, you can hotlist or cancel it by calling our PhoneBanking numbers, blocking it online through NetBanking or visiting an HDFC branch. 

Block HDFC Bank Credit Card Via NetBanking

Here’s how you can hotlist or block your Credit Card through NetBanking
Step1: Login to NetBanking using your NetBanking ID and Password
Step2 : Click on Credit Cards tab and then on Credit Card Hotlisting on the left hand side. A list of Credit Cards registered under NetBanking will appear
Step3 : Click on the Credit Card number you wish to hotlist
Step4 : Select reason for hotlisting
Step5 : Select if you would like the card to be re-issued

Block HDFC Bank Credit Card Via Phone Banking

Here’s how you can cancel or block your Credit Card through our 24×7 PhoneBanking numbers
Step1 : Validate your Telephone Identification Number (TIN). This is a 4-digit number that is provided to you by HDFC Bank for accessing PhoneBanking Services
Step2 : Follow the instructions to block or cancel your card

Block HDFC Bank Credit Card Via Bank Branch

You can hotlist a card by visiting a HDFC Bank branch and submitting a form
Step1 : Collect application form from a branch or download it here
Step2 : Complete the form and submit at the branch

HDFC Bank Credit Card Customer Care Number

Ahmedabad079 61606161
Andaman and Nicobar1860 267 6161
Andhra Pradesh1860 267 6161
Arunachal Pradesh1860 267 6161
Assam1860 267 6161
Bangalore080 61606161
Bihar1860 267 6161
Chennai044 61606161
Cochin0484 6160616
Chandigarh0172 6160616
Chhattisgarh1860 267 6161
Dadra and Nagar Haveli1860 267 6161
Daman and Diu1860 267 6161
Delhi and NCR011 61606161
Goa1860 267 6161
Gujarat079 61606161 / 1860 267 6161
Haryana011 61606161 / 1860 267 6161
Himachal Pradesh1860 267 6161
Hyderabad040 61606161
Indore0731 6160616
Jammu and Kashmir1860 267 6161
Jharkhand1860 267 6161
Jaipur0141 6160616
Karnataka1860 267 6161
Kolkata033 61606161
Kerala0484 6160616 / 1860 267 6161
Madhya Pradesh0731 6160616 / 1860 267 6161
Maharashtra020 61606161 / 022 61606161 / 1860 267 6161
Mumbai022 61606161
Manipur1860 267 6161
Meghalaya1860 267 6161
Mizoram1860 267 6161
Nagaland1860 267 6161
Pune020 61606161
Odisha1860 267 6161
Puducherry1860 267 6161
Punjab1860 267 6161
Rajasthan0141 6160616 / 1860 267 6161
Sikkim1860 267 6161
Tamil Nadu044 61606161 / 1860 267 6161
Telangana040 61606161 / 1860 267 6161
Tripura1860 267 6161
Uttar Pradesh011 61606161 / 0522 6160616 / 1860 267 6161
Uttarakhand1860 267 6161
West Bengal033 61606161 / 1860 267 6161

HDFC Bank Credit Card Zonal Office

Andhra Pradesh and TelanganaHyderabadAddress: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad – 500 034
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and TripuraGuwahatiAddress : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
BiharPatnaAddress: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
ChattisgarhRaipurAddress: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.)
North, North-West, West, South-West, New Delhi and South districts of DelhiNew Delhi IAddress : HDFC Bank House,  Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
North-East, Central, Shahdara, East and South-East districts of Delhi New Delhi III Address : HDFC Bank House,  Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and DiuAhmedabadAddress : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar PradeshDelhi II (Haryana NCR)Address : HDFC Bank House,  Vatika Atrium, A – Block,  Golf Course Road, Sector 53, Gurgaon – 122002
Himachal Pradesh, Punjab,Union Territory of Chandigarh and  3 – Districts of Haryana – Panchkula, Ambala and Yamuna NagarChandigarhAddress : HDFC Bank Ltd, Bank House, Plot No – 28, Industrial Area, Phase I, Chandigarh. Area Pin Code: 160002
Jammu and KashmirJammuAddress: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
JharkhandRanchiAddress: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
KarnatakaBangaloreAddress: HDFC Bank Ltd, First floor,103/31, 26th Main Road,  4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).ThiruvananthapuramAddress: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram – 695010
Madhya PradeshBhopalAddress : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes,  Bhopal – 462011 (M.P.)
Districts of Mumbai, Mumbai Suburban and ThaneMumbai IAddress : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West,  Mumbai 400013
Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and GoaMumbai IIAddress : HDFC Bank Ltd, 5th Floor, Tower B,  Peninsula Business Park, Lower Parel West,  Mumbai 400013
OdishaBhubaneswarAddress : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001
RajasthanJaipurAddress : HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur – 302021  Rajasthan 
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar IslandsChennaiAddress : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002.
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)KanpurAddress : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Area Pin Code: 226001
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)DehradunAddress : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Area Pin Code: 226001
West Bengal and SikkimKolkataAddress : HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata – 700 001

HDFC Bank Credit Card queries (24×7)

USA*855-999-6061
Canada*855-999-6061
Singapore*800-101-2850
Kenya*0-800-721-740
Other Countries*91-2267606161