Sahoo wrote: »
I am Santosh Kumar Sahoo holding HDFC Bank Credit Card # 4346772003287587.I was used this credit card 5 years before in Mumbai. In Mumbai I was working in a company , due to recision I lost my job over there and come back to my home town.
So I am not able to pay due amount this HDFC credit card, and after that i tried a lot to contact to HDFC bank to do a settlement but they didn't give any proper response from there side. and after that I also tried a lot to do the settlement but they didn't get back to me on this.
Also they didn't contact me for 5 years, and after 5 year they send me a mail with asking me a Huge amount of money more than 1lakh.when I saw that mail I tried with there number,then they strated absuing me with very untolerable words.I remembered one name Fatima Seikh and there team from Mumbai,Kanjurmarg Branch they keep scolding me for long time (It continues for 3-4 months of time). They also called to my office number and absuing me and my office colleague. They harrashed me mentally like anything, but they never told me the final settlement amount which I need to pay.
I asked for a settlement of the amount,but they didn't listen to me and every time they called in a group and absuing with very bad and untolerable words.
I also send several mails to the Bank Staff and keeping the Higher Authority in CC list(PriorityRedressal.CreditCards@hdfcbank.com;email@example.com ;firstname.lastname@example.org;email@example.com;firstname.lastname@example.org), of the bank regarding this issue but didn't got any proper response from them.
When ever I sent a mail to them , they reply one mail this is your reference number , one of our representative will call you very soon. But after that there is no response from them.
I really want a settlement of the cards and want a settlemnt letter and No Dues Certificate from the bank.
If HDFC bank didn't respond then I will send a mail to Banking ombudsman of Mumbai regarding this issue.
Please I need help on this on Urgent basis. Please guide me how to do the settlement and get the settlement letter and No Dues Certificate from the bank.
Thanks & Regards,
Santosh Kumar Sahoo