Unregistered wrote: »
16 Mar 14/2145 H
Reliance Communication Ltd
DEBITING OF TALK TIME OF Rs 120/- FROM
MAIN BALANCE WITHOUT MAKING ANY CALL
1. I have honour to request that my complained regarding cutting of talk time balance money without any call may please be considered sympathically.
2. I have recharged my mobile number on 09 Mar 14 at 2000 H through Pay TM for amount of 120/- .Recharge was successful and I have checked the balance also. But on 14 Mar at 0930H I try to call but call was not connected then I checked my balance it was zero.
3. I contacted to Reliance costumer care Mr. Sachin on 14 Mar 14 regarding the subject matter but he was unable to give details.
4. I contacted to Reliance costumer care Mr. Saurabh and Brijesh on 16 Mar 14 at 2110 H regarding the subject matter but he was unable to give details of lapse money. He had told me there is no record of lapse of balance.
5. It is requested that this matter may please be investigated with your kind intervention to stop the fraud or cheat the costumer and proper action should be initiated against defaulters.
6. Thanking you.
Mudit Pandey wrote: »
To, PRESIDENT and CEO,
Anil Dhirubhai Ambani Group
here i would like to inform you that my internet connection not working properly since i take it
and i inform many times to customer care but they always give me complain Number but solution
My Id is 327237903883 and Complain Id are
after that i meet Mr vikas in Lucknow office (Magnum Plaza) but he give the Mobile Number of Mr Damodar (9335070280)
i talk to him on 13-04-14 in the evening but he talk me very RUDELY (6:23 PM) and he sad that i will not give solution to your problem
WAITING FOR YOUR FASTEST REPLY NOW
Unregistered wrote: »
My Reliance Broadband Cus ID : 385443446552.
It has been 15 days since i lost my Net Connection and for the past several days
i went to the Reliance office, Trivandrum and filed complaint. Each time they told they will rectify it soon.
Last Saturday they told me that 'THEY DON'T HAVE TIME TO COME & CHECK SO I HAVE TO WAIT UNTIL THEY GET TIME'.
This is absolutely crazy.
WAITING FOR YOUR REPLY
Unregistered wrote: »
I have written a few mail but to no answer the level of service has degraded over last few years
I have been using Reliance no for last 10 years but it seems like i will now definitely switch to other network
for your convenience I am attaching the mails
Today at 12:29 PM
This is worst than I thought
You not even have a courtesy to reply to a complaint
Looks like I have to go and knock the doors of consumer court as this is a harassment of my consumer rights
If I don't get a solution within 24 hrs I would be very much obliged to go to the doors of consumer court
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On Thursday, 19 June 2014 10:39 AM, sunny rathee <email@example.com> wrote:
With reference to my previous email . I have to inform you that despite your promises of best services
I regretfully like to inform you that services are still pathetic
I have bought the SIM on last Saturday(14th June 2014) and the same is not active till now
Even if I had to buy a postpaid no. against my will as the no. was registered with the name of my cousin but still the number is not activated. Its been 5 days!
This is HEIGHT of irresponsibility
This is THE WORST SERVICE I HAVE EVER ENCOUNTERED
Request you to take strict action against this kind of service and also help me opt out of Reliance network so that I can retain the no. to any other service provider
I do not wish to continue with such a organisation which doesn't value the time of a customer
On Monday, 9 June 2014 2:12 PM, "RCOMAppellateAuthority.Delhi@relianceada.com" <RCOMAppellateAuthority.Delhi@relianceada.com> wrote:
Dear Mr. Rathee,
This is with reference to your e-mail for your Reliance Mobile number
We regret the inconvenience.
As per the telephonic conversation had with you on your alternate contact
number 8130495337, we request you to visit Reliance Web World for the
Patel Nagar , Address:No 1/2, East Patel Nagar, Near Metro Station, Pillar
Number 182, Opposite Vivek Cinema, New Delhi - 110008
Assuring you of our best services always.
Thank you for choosing Reliance.
You can contact us on 18602002011 from Monday to Saturday Excluding 1st &
3rd Saturday and National Holidays between 9.30 AM to 6.00 PM or write to
us at RCOMAppellateauthority.Delhi@relianceada.com, with case ID of
previously registered complaint at Customer Care/ Touchpoint.
From : firstname.lastname@example.org on 07/06/2014 7:54:48 PM
This is to inform you that I have lost my previous SIM card 9350418282 on
5th May 2014
The same was blocked by me on 6th May 2014 also registered an F.I.R
For reactivation I have visited the Reliance world center multiple times
and got the same answer as quoted below
"Sir there are no SIM card available in entire Delhi"
I am frustrated with the response and also it is excruciatingly painful as
I have to travel to such a distant place and find the same response
Even the attitude of the staff is not supportive
I have registered this number for various applications and also this is
the registered no in my bank account
Please let me know what I have to do to get the Number back as I have
already been to reliance world many times
As this can cause financial implication please help me getting the SIM
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Satpal5480 wrote: »
I am using Reliance Broadband connection since 2-3 years since 02nd of june subscription ID 376030262490 name of Satpal Singh i am facing lots of problem with service.
My connection is not working since 02nd of june to 28th June and again 01st July to till date, have logged the complaint with customer care call log no 220984391, 221795107, 3947837969 & 222088957 and after many follow no positive response again have logged the call with appellate call log no 222401774 (Kalyani) 08July 222446471(Abhijit) 09July but till date no resolution also customer care way of talking is very rudely.
Neither they terminate the service nor refund my advance rental.
Request you to please look into the same and do the needful.