Ankit_jain wrote: »
My name is Ankit Jain and I have been a customer of Reliance Mobile, DELHI with number [COLOR=#49535A !important] 9311176970 [/COLOR]for the past 2.5Years.
Now i want to migrate to IDEA GSM and applied for MNP for the same.
I applied for Port Out and for some fishy reason my request is rejected. and but nobody is helping me out.
i went to Reliance world office at Gurgaon and they did not give any response and they said they cant help. The Reliance web world officials here in Gurgaon told me that the GSM SIM will get activated within 7 days time. but still i have same problem.
Called up customer care hundres of times in past few days and they are always ready with same response of technical glitch in system so now since last 15 days i did not get solution.
This is mere customer harassment or rather torture.
Please note that i have already paid to other network for my new connection.
Kindly look into this matter and resolve my issue.
vaibhavdeshpande wrote: »
I have purchased Reliance NetConnect+ before 10 days and it is activated but from the date of activation it is not working. It is continuously disconnecting and I called up Customer Care 10 times daily to resolve the issue but everytime the executive told me the different solution. And one more thing I have booked this card on Reliance site aftr 10 min time of booking I got call from Reliance and the card is delivered that day itself but they didnt provide me receipt of the amount paid and they told me that the receipt will send on my mail id but still the receipt is not received and Now customer care told me that you need to go to Authorized service centre and get checked that datacard and for that you have to pay amount because you dont have receipt, so Can you please look in this matter and try to solve it, because I am very much frustrated with Relaince Now and I think It is very hopeless service all over the world. If possible try to give me higher authority number.
Thanks & Regards,
Akshayparmar wrote: »
This is to inform you that , i Akshay Parmar (Mobile no.- 9817083372) is an existing customer of reliance mobile from last 7.5 years. I have already issued a complaint earlier at your customer care desk (ref ser no.- 176372641) but no productive steps has been taken as of now. I tried to establish contact with your desk many at times but all my efforts went in vain. (My complaint in brief was that i recharged my mobile number with 179/- Rs for rental free roaming all over India but still i am being charged for all of the incoming calls.)
I request you to kindly look upon this matter at your earliest otherwise i fear you will loose one of your customer. I will be then forced to forward my complaint to the telecommunication ministry as well.
Please do the needfull.
Unregistered wrote: »
SIR I have registered a sr no- 177626471 for my rs 450 recharge. but
still after recharge i m not getting my benifit from last 2 days from
my recharge date 20/04/12 (time 00:13)i have tried too much and i have
also got a msg 0n 20/04/12 (time 20.:28) now ur sr is resolved and ur
benifit is updated to ur number.but still after i am unable to call
reliance number free of cost.each time there is main balance deduction
for any call to reliance network.i have tried to call to your
executive ,some said that it has already credited to a/c.from now
there will be no deduction.some said as senior customer
care(21/04/12-dated timeing 8;30)" that you are not elligible for such
recharge.and when i asked them to then what happen to my rs 450.then
they suddenly disconnected my call"
and when after i tried to call to 198 or *333 no call is connected to
customer care for that 9749360445 number.each time after lots of ivr
option my call was disconnected by sustem.
even i tried to call ur nodal officer of kolkata and west
bengal.kolkata nodal's no got connected,someone even recieve my call
but suddenly he also disconnected my call.and west bengal nodal no
always say switch off.i even also tried a no which is 18602002011,but
it also found switch off.then now what i can do?
i m in mean situation if again i recharge with rs 799,then might after
some day ur system may impose me with 450 facilty.then my 30 days free
benifit of 30 std min loss.
then what i now do.please specify.
so kindly resolve it as far as possible.
this is only one case-on the same day(20/4/12) i also call to customer
care on 00:33 and said him to deactivate my 5 paisa sms pack.he said
ok sir.i am doing this from my system.and also on 00:35 from 52811 i
have got sms of deactivation.but on the next day on 21/04/12 when i
awake in the morning i read a msg time 01:21 that ur 5 paisa sms
renewed for 5 days and there is deduction of rs 2.30 paisa from my
a/c.now you can understand what type of problem i m facing from ur
personally i m in situation that may i change my network to other and
registered a complain against your all staff who has harrased me.
i m again requesting you to do some thing for me.either activate that plan or return my amount as main balance.and if u unable to
understand my mail you may call to me also.
i m so depressed.
Unregistered wrote: »
A few days before i ported to reliance from uninor...and the port was successful...but after 3 days my number stopped working.....i called customer care several times and they just gave me complain id...54 hours have passed...but no progress yet.....And every time i call them they tell me to wait for 48 hours.....i don't know what is going on....
please look into my problem as soon as possible but this is troubling me and my work a lot.
Reliance number having problem:- 8291558177
Alternate Number:- 9172787777
Unregistered wrote: »
My customer Number is 9313408810.
I have a postpaid Data card Reliance connection and from the very beginning I have opted for receiving
a hard copy of the monthly Bill. Every two or three months the monthly bill is not sent and on checking up with the Customer Care Division I am told that I have opted for eBill, therefore the hard copy has not been sent and if I want to revert to bills being sent as hard copies I should provide them them with various Personal Information. I do not understand why I am continuosly being harasssed like this. I have opted only for hard copies of the Bill being sent to me, so why should I provide them with any information like this every two or three months.? I am sick and tired of dealinmg with Reliance's unprofessionalism and the Policy of continuosly harassing its Customers in one form or the Other.
I would appreciate if you would kindly look into the above immediately and ensure that only hard copies of my monthly Bills are sent to me at the address registered with the Company.
26, Miranda House Teachers Colony,
Chhatra Marg, Delhi University,
aditya5343 wrote: »
i purchased a new 3g reliance dongle 30/may/12 since it create lot of problem like installation of dongle setup , no 3g speed i got max speed i got only 2mbps , slow connectivity commited aove 4 mbps speed, network disconnecting while using internet . i had also logged a complaint against this problem but not satisfied answer given by the customer care and customer care commited to resolve my problem in maximum 24 hrs but still my problem not solved. reallly i m not satisfied with dis connection now i m feeling to terminate this connection . kindly please concern on my complaint.
R-CONNECT NO. 9015136257
MY CELL NO. 9716141661
Unregistered VASKAR SEN wrote: »
I HAVE BEEN CHEATED BY YOUR AUTHORIZED CHANNEL PARTNER V N ENTERPRISE KOLKATA VIDE CASH MEMO NO 226 DATED 09/06/2012 I HAVE PURCHASE DONGAL RELIANCE NET CONNECTOR USB MODEM AND DELIVERED THE MATERIAL
ON 09/06/2012 WHICH IS NOT NEW USB MODEM AND OLD AND TAKEN RS 1,200.00 AND TAKEN ALL PAPER RELATING THE
CONNECTION BUT FROM THAT DAY HE IS VANISH AND NEVER PICK UP THE PHONE NOR HIS OFFICE HIS OPEN HE ALSO
GIVEN CARD IN NAME OF MR JAYANTA MOBILE NO 9883222242/9883027222 LAND LINE NO 3242970 HE IS CHEATER CHEATING THE INNOCENT PEOPLE WHO VICTIMISE IN GETTING THE CONNECTION.
PLEASE HELP ME TO GET THE CONNECTION OR REFUND MY MONEY BACK.AND REPLY ON EMAIL firstname.lastname@example.org.