Google pay

I sent amount to my friend Rs.271 through Google pay on November 29-2019 payment is failed and I didn't receive refund till now I sent mail also to Google pay coustomer service but there is no reply please solve the problem

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  • have transferred an amount of Rs. 5000/- to my friend Mr. Pankaj Dhondarkar to his State Bank of India Account No. 31531746410 (IFSC Code SBIN0011426), Sindkhed Raja Branch, Maharashtra on 20th January, 2019 through Google Pay App. This amount was deducted from my account of State Bank of India, Nagpur vide Account No. 10584009854 but not credited to above account, till date. (This amount has been transferred on 20th January, 2019 at 2.45 pm).

    Now, more than 15 days have been passed, this amount is not returned / credited back to my account. I spoke to Customer Care Executive for 2-3 times and got reply that the said amount will be credited within 3-4 days. However, till now I have not received the amount in my account.

    For your reference, I am giving below the transaction details :

    UPI Transaction ID : 935414865621

    Google Transaction ID : CICAgKCO1YXffg
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