Complaint against Aggarwal Packers & Movers

This is to inform you that I have recently shifted from Dombivali to Thane & took Aggarwal packers & movers for moving the luggage. These people had damaged my water purifier while moving it by truck. I realised it the next day when I opened all the luggage. Now I am continuously chasing there claim department over phone (contact person Lalit Mishra on 9323172562) but to no use. The first call to him was made on 9th Aug but till today, 12th Sep, he is simply giving some reason of being busy without giving a solution. Finally yesterday he said that they will not entertain any claim for the damage as there is no proof for the same. When I said that I am going to consumer court with this complaint, he immdtly messaged that he will give a solution, but didnt get any response after that.
Need your help in reaching to Aggarwal Packers & Movers & making them realise that consumer cannot be taken for granted.
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