complaint against easy go trip, Travel Made Easy Online Pvt. Ltd ,for not refunding money

Dear Sir,
I booked round way trip to Delhi by Air India Flight on 19/06/2014 online through travel agent, Easy go trip,Travel Made Easy Online Pvt. Ltd,\Opp HDFC Bank, Naika Vaddo, Calangute.Bardez , Goa - 403516 Phone No.: 08080144002. The ticket costed INR 18178 and debited through my HDFC Bank internet banking. Soon they send me confirmation ticket to my gmail id and after 2 hours some one from this agency call me and informed my ticket got rejected and they will refund my money within 7 days and gave a reference no. for refund A401. Since they are not picking my phone, not responding to my mail. Team leader named Joshua Paul cleverly cheated me. Now its 3 months crossed and i dint get my refund money yet.
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