Reliance Balance not received

edited September 2014 in Mobile
My Phone No. 9015525932 Operator- Reliance
I got my phone recharged online from official website of reliance with Rs. 76 on 07.09.2014. As per the plan I am entitled to get Rs 66 Balance & 76 Mb 3G data for 30days.
I had words with customer care, as per them plan has been withdrawan but still showing on their website.
Now they are not ready to credit my account..
I am having screen shot of their website, if required will be forwarded.
Please do the needful.

Comments

  • RCOMcareRCOMcare Senior Member
    edited September 2014
    My Phone No. 9015525932 Operator- Reliance
    I got my phone recharged online from official website of reliance with Rs. 76 on 07.09.2014. As per the plan I am entitled to get Rs 66 Balance & 76 Mb 3G data for 30days.
    I had words with customer care, as per them plan has been withdrawan but still showing on their website.
    Now they are not ready to credit my account..
    I am having screen shot of their website, if required will be forwarded.
    Please do the needful.


    Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications
  • edited September 2014
    My number is 8471027292 from Delhi....Rs 95 have been deducted from my main balance...nd there is no response from reliance CC executives and my call has been cut about more than 20 times while tranferring to executive plz solve my problem
  • RCOMcareRCOMcare Senior Member
    edited September 2014
    My number is 8471027292 from Delhi....Rs 95 have been deducted from my main balance...nd there is no response from reliance CC executives and my call has been cut about more than 20 times while tranferring to executive plz solve my problem

    Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications
  • RCOMcareRCOMcare Senior Member
    edited September 2014
    My number is 8471027292 from Delhi....Rs 95 have been deducted from my main balance...nd there is no response from reliance CC executives and my call has been cut about more than 20 times while tranferring to executive plz solve my problem

    Dear Customer,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,
    Reliance Communications
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