Item is not working purchased from

edited September 2014 in Computer
Recently I have purchased a wireless camera from but the product is not working. I Have contacted to eBay guaranty team but they rejected my claim. They replied that the product is under warranty so I should go for warranty process.

Dear Sir, I don't know why I should go for warranty, even the product is not working. I didn't use this item. And how I should go for warranty. I asked them to refund my money, but I didn't get anything. cheated by eabay. They are selling very low quality product. Very shame on ebay.

Please take severe action against the website (

Looking forward to hear back.

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