Redbus and khurana Travels

I have booked ticket on 28th Aug. Bus was cancelled that day but khurana has provided me the alternative bus. But while traveling with the alternative bus I got failed near Jalna. And no one from khurana has picked up a call and no alternative bus.

So we have arranged at our own transport. And my other bus friends got their money from their respective bus provider and the khurana person is also ready to whole amount i.e. 1300rs.

But from redbus they have initiated 500rs only and I am calling them but no valid from them and one more thing I mail them many times on support@redbus.in but no response from them.

So, I am requesting you to please work on priorities and help me out.
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