Unregistered wrote: »
I want to lodge a complaint against XOLO (for my mobile ph)...i am facing lot of difficulties contact them...it has become a mental stress now..
It's only been 3 months ...i bought this A-800 XOLO mobile and facing so much of operational problem that ultimately i had to give it to the service centre for repairing. It's been more then 20 days now..whenever i cal the customer care people ..i only get to know that within 48 hrs i will get to know the status....whereas on the first day i have been informed that i will get my mobile within 5 working days.....what is the use of customer care or service centre when they don't have any information..or in that case they should stop launching new products and also selling products as they don't have any AFTER SALE SERVICE ....In Delhi they have only 2 centres..even in that case they keep Mayur Vihar centre closed...
It is sheer IRRESPONSIBLE and CAUSING INCONVENIENCE TO THE CUSTOMERS.
COMPLAIN NUMBER - 310000087957
Please help me what to do and how to approach them...
Thanks & regards,
Mobile - 9891820253