Dhanlaxmi Bank Customer Care

Expert Lawyers near you to solve the complaint with Dhanlaxmi Bank in Consumer Court.

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Dhanlaxmi Bank Customer Care Details.

Dhanlaxmi Bank 24×7 customer care ensures customers receive assistance on their Dhanlaxmi Bank account round the clock. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Dhanlaxmi Bank Customer Care through call 04876613000 , email customercare@dhanbank.co.in or SMS. If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the court, you need to furnish all the relevant document to prove in the deficiency in service.
Please Note: Timings of Dhanlaxmi Bank customer care may vary.

Dhanlaxmi Bank Toll Free No

04876613000

Dhanlaxmi Bank Email

customercare@dhanbank.co.in

Head Office Address
Corporate Office, Punkunnam, Thrissur, Kerala State - 680002

About Us

We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Dhanlaxmi Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Bhanu Pratap
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Phone Number

Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Dhanlaxmi Bank

STEP 1

Dial 04876613000 from your registered mobile no. to contact Dhanlaxmi Bank customer care helpline. You can also email your complaint at customercare@dhanbank.co.in from your personal Email ID which is registered with Dhanlaxmi Bank. Please note down the complaint reference number given by the Dhanlaxmi Bank executive at the end of the for future reference. For general complaints, you can call Dhanlaxmi Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Dhanlaxmi Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Dhanlaxmi Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Dhanlaxmi Bank Principal Nodal Officer at:

Corporate Office, Punkunnam, Thrissur, Kerala State - 680002

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Dhanlaxmi Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Dhanlaxmi Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Dhanlaxmi Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Dhanlaxmi Bank

About Dhanlaxmi Bank customer support center and list of customer care number

The additional information to contact Dhanlaxmi Bank branch office, nodal officer via email or through postal communication. Contacting to the Dhanlaxmi Bank nodal officer is the second step to redress your grievances.

Credit Card
SMS to 5676751 CC

Fixed Deposits
SMS to 5676751 FD

GOLD Loan
SMS to 5676751 GOLD

OFFER
SMS to 5676751 OFFER

Car Loan
SMS to 5676751 CL

FOREX Card
SMS to 5676751 FOREX

HOME Loan
SMS to 5676751 HL

SME Banking
SMS to 5676751 SME

Commercial Property Loans
SMS to 5676751 CP

GIFT Card
SMS to 5676751 GIFT

NRE Deposits
SMS to 5676751 NRE

MMID
SMS to 5676751 MMID (Customer ID) (For Eg. SMS MMID 123456 where 123456 is Customer ID)

MMID Cancel
SMS to 5676751 MMIDCANCEL (Customer ID) (For Eg. SMS MMIDCANCEL 123456 where 123456 is Customer ID)

To get ATM Location Address using Pincode:
SMS to 5676751 ATM PINCODE (For Eg. SMS ATM 680004 where 680004 is Pincode of Thrissur main branch ATM location which you want to search)

To get BRANCH Location Address using Pincode:
SMS to 5676751 BRANCH PINCODE (For Eg. SMS BRANCH 680004 where 680004 is Pincode of Thrissur main Branch location which you want to search)

Dhanlaxmi Bank Ltd. was incorporated in 1927 at Thrissur, Kerala by a group of ambitious and enterprising entrepreneurs.Over the 93 years that followed, Dhanlaxmi Bank with its rich heritage has earned the trust and goodwill of clients.  With 532 touch points across India at your service; Dhanlaxmi Bank focus has always been on customizing services and personalizing relations.