DBS Bank India Customer Care

Solve complaint against DBS Bank India in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with DBS Bank India

DBS Bank India Customer Care Details.

DBS Bank India 24×7 customer care ensures customers receive assistance on their DBS Bank India account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to DBS Bank India Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.

DBS Bank India Toll Free Number : 18602671234

DBS Bank India Email : dbsnodalofficer@dbs.com

DBS Bank India Head Office Address
DBS Bank India Limited, 16th Floor, Express Towers, Nariman Point , Mumbai – 400 021

Customer Care Number List

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Who can file a complaint in Consumer Court.
Anyone holding relationship with DBS Bank India , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against DBS Bank India

STEP 1

Dial 18602671234 from your registered mobile no. to contact DBS Bank India customer care helpline. You can also email your complaint at dbsnodalofficer@dbs.com from your personal Email ID which is registered with DBS Bank India. Please note down the complaint reference number given by the DBS Bank India executive at the end of the for future reference. For general complaints, you can call DBS Bank India between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the DBS Bank India customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact DBS Bank India Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the DBS Bank India Principal Nodal Officer at:

DBS Bank India Limited, 16th Floor, Express Towers, Nariman Point , Mumbai – 400 021

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the DBS Bank India. Reserve Bank of India appoints officers to solve the customer complaints if the DBS Bank India fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the DBS Bank India in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About DBS Bank India

About DBS Bank India customer support center and list of customer care number

The additional information to contact DBS Bank India branch office, nodal officer via email or through postal communication. Contacting to the DBS Bank India nodal officer is the second step to redress your grievances.

Calling from India 1860 267 1234 / 1800 209 4555
Calling from Singapore 800 852 6186
Calling from overseas +91 44 6685 4555

Andheri Branch
Address: DBS Bank India Limited, Unit No.1 & 6, Kanakia Wall Street, CTS No. 25, Andheri Kurla Road, Chakala, Andheri East, Mumbai – 400093, Maharashtra
Tel: +91 22 6833 1201
Extn: 61201

Bengaluru Branch
Address: DBS Bank India Limited, Salarpuria Windsor, 3, Ulsoor Road, Bengaluru – 560042
Tel: +91 80 6632 8888
Extn: 28872
Direct Tel: +91 80 6632 8872

Bhubaneswar Branch
Address : DBS Bank India Limited, Esplanade One Mall, 3rd Floor, Office No. 301, 721, Rasulgarh, Bhubaneswar – 751010, Odisha
Tel: +91 90 5139 6963

Chennai Branch
Address: DBS Bank India Limited, 806, Anna Salai, Chennai – 600002
Tel: +91 44 6656 8888
Extn: 68894
Direct Tel: +91 44 6656 8894

Coimbatore Branch
Address: DBS Bank India Limited, Mayflower Midcity, 1510, Trichy Road, Coimbatore – 641018
Tel: +91 422 2210745

Cuddalore Branch
Address: DBS Bank India Limited, Office building no.1, Anugraha Satellite Township, Periyakattupalayam Village, East Coast Road, Cuddalore Taluk – 605007, Tamil Nadu
Tel: +91 413-2265102

Delhi Branch
Address: DBS Bank India Limited, 100 Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi – 110001
Tel: +91 11 6653 8888
Extn: 11873
Direct Tel: +91 11 6653 8888

Gurgaon Branch
Address: DBS Bank India Limited, Unit 4B, Ground Floor, DLF Building no.10, Tower C, DLF Cyber City, Phase-II, Sector 24, Gurugram, Haryana – 122002
Direct Tel: +91 86575 93720

Hyderabad Branch
Address: DBS Bank India Limited, 6-3-1109/1/P/G1/Ground Floor, Jewel Pawani Towers, Somajiguda, Raj Bhavan Road, Hyderabad, Telangana – 500082
Tel: +91 8657593710

Jaipur Branch
Address: DBS Bank India Limited, Unit no G5-8, Ground floor, Felicity Tower, Plot No. 1, Sahkar Marg, Lal Kothi, Jaipur – 302015
Tel: +91 141 2740181

Kolhapur Branch
Address: DBS Bank India Limited, Amit Plaza. 199/4, 1st Floor, Gandhinagar Main Road, Kolhapur – 416119
Tel: +91 231 6658800
Extn: 58802
Direct Tel: +91 231 6658802

Kolkata Branch
Address: DBS Bank India Limited, 4A, Little Russell Street, Kolkata – 700071
Tel: +91 33 6621 8888
Extn: 48835
Direct Tel: +91 33 6621 8835

Ludhiana Branch
Address: DBS Bank India Limited, F 39, Malhar Road, Sarabha Nagar, Ludhiana – 141001.
Direct Tel: +91 86575 93733

Lucknow Branch
Address: DBS Bank India Limited, Cyber Tower, Ground Floor, Unit No. GOG1, GOG2 and Portion of GOF2 Pickup Bldg. Road, TC-34/V-2 Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010.
Direct Tel: +91 86574 10989

Mumbai Branch
Address: DBS Bank India Limited, Express Towers, 1st Floor, Nariman Point, Mumbai – 400021
Tel: +91 22 6638 8888
Extn: 28444
Direct Tel: +91 22 67528444

Nasik Branch
Address: DBS Bank India Limited, 40/1/A1, Jolly Plaza, Howson Road, Deolali Camp, Nashik – 422401
Tel: +91 253 6632100
Extn: 32102
Direct Tel: +91 253 6632102

Noida Branch
Address: DBS Bank India Limited, Zygon Square, 3rd Floor, Block H-1 A, Sector-63, Noida – 201307, Uttar Pradesh
Tel: +91 8657593715
Fax: +91 11 66211895

Pune Branch
Address: DBS Bank India Limited, Fortune House, Plot No. 363/2, Gokhale Rd, Model Colony, Shivajinagar, Pune – 411016
Tel: +91 20 6621 8888
Extn: 18706
Direct Tel: +91 20 6621 8706

Raipur Branch
Address: DBS Bank India Ltd. Ground Floor, Koas Celesta A, Opp. Gold’s Gym, Kh No. 20/19, Sheet No. 3, Plot No 21, Shankar Nagar, Raipur – 492005, Chhattisgarh.
Tel: +91 86577 92069

Salem Branch
Address: DBS Bank India Limited, 24, Yercaud Road, Opp Modern Theaters, Kannakurichi Po, Salem – 636008
Tel: +91 427 2551303 / +91 427 2551300

Surat Branch
Address: DBS Bank India Limited, 2nd Floor, Above Shree Ambica Auto, Plot No 10/11, Bhatpore GIDC, Opp ONGC Hazira, Surat – 394510
Direct Tel: +91 261 6675416

Vadodara Branch
Address: DBS Bank India Limited, Ground Floor, Riddhi Complex, Opp Bankers Heart Institute, Old Padra Road, Vadodara – 390015, Gujarat
Tel: +91 8657593729