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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1056 cases registered in West Tripura Consumer Court.

Tripura

The Divisional Manager National Insurance Company Ltd V/S Sri Babul Das

National Insurance   National Insurance Company  

Consumer Court: West Tripura

Appelant Advocate Mr.S.C.Majumder, Mr.J.P.Saha

Respondant Advocate Mr. J.Paul.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 02 of 2015Sri Babul Das, S/O- Lt. Banamali Das, Ghaniamara, Bisalgarh, District- Sipahijala. .............Complainant. ______VERSUS______ The Divisional Manager, National Insurance Co. Ltd. 42, ...

Case Number: 2

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Date of Filing: 01-01-2015

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Date of Upload: 12-01-2016

Tripura

The Branch manager SBI Life Insurance Co. Ltd. & 1 another. V/S Smt. Bina Ghosh & 3 others.

Sbi   Sbi   Sbi Life Insurance   Life Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.A.K.Pal.

Respondant Advocate Mr.A.Ray.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALACASE NO: CC- 90 of 2014 1. Smt. Bina Ghosh, W/O- Lt. Bimal Ghosh, Camper Bazar, Hairmara, P.O.- S.D. Mission, P.S. A.D. Nagar, Agartala, Tripura West. 2. Smt. Sushila Bala Ghosh, W/O- Lt. Rasaraj Ghosh, Camper...

Case Number: 14

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Date of Filing: 15-11-2014

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Date of Upload: 12-01-2016

Tripura

The Managing Director, Tripura State Electricity Corporation Ltd. & 1 another. V/S Sri Ashok Deb.

Electricity  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Miss R.Purakayasta.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALACASE NO: CC- 34 of 2015 Ashok Deb, S/O- Late Arunoday Deb, Shalbagan, P.S. Airport, District- West Tripura. .............Complainant. ______VERSUS______ 1. The Managing Director, Tripura State Electricity Cor...

Case Number: 34

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Date of Filing: 08-04-2015

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Date of Upload: 12-01-2016

Tripura

The Divisional Manager, National Insurance Co. Ltd. V/S Shri Narayan Debbarma.

National Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr. B.Saha,Mr.S.Pal,Mr.S.Debnath.

Respondant Advocate None Appeared.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 10 of 2015 Sri Narayan Debbarma, S/O- Sri Dhan Ch. Debbarma, Behelabari( Lengtabari), Champahour, Khowai, District- Khowai, Tripura. .............Complainant. ______VERSUS______ The National...

Case Number: 10

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Date of Filing: 27-01-2015

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Date of Upload: 12-01-2016

Tripura

Managing Director, TV 18 Home Shopping Network Ltd. & 1 another. V/S Er. Subhra Deb, JE IT, Tripura Industrial Development Corporation Limited.

Consumer Court: West Tripura

Appelant Advocate Mr.A.Saha.

Respondant Advocate Mr. K.Nandi.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 108 of 2014Er. Subrata Deb(JE-IT), S/O- Sri Harendra Deb, Tripura Industrial Development Corporation Limited., A Govt. of Tripura Undertaking, Kunjaban, Near Ginger Hotel, Agartala, West Tripura- 799...

Case Number: 14

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Date of Filing: 12-12-2014

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Date of Upload: 12-01-2016

Tripura

The Chairman Tripura State Electricity Corporation Limited (TSECL) and others V/S Shri Mrityunjoy Saha

Electricity  

Consumer Court: West Tripura

Appelant Advocate Mr.A.Saha,Mr.K.Nandi,Mr.J.Paul

Respondant Advocate Miss. R.Purkayastha.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 67 of 2014Sri Mrityunjoy Saha, S/O- Late Lal Mohan Saha, Studio Kalpana, Motor Stand, Agartala, West Tripura. .............Complainant. ______VERSUS______ 1. Tripura State Electricity Corporati...

Case Number: 14

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Date of Filing: 19-08-2014

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Date of Upload: 12-01-2016

Tripura

The Divisional Manager, Oriental Insurance Company Limited V/S Sri Nirmal Kumar Pal.

Oriental Insurance   Oriental Insurance Company  

Consumer Court: West Tripura

Appelant Advocate Mr. D.D. Choudhury, Mr. F.Mia.

Respondant Advocate Mr. B. Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 44 of 2014Sri Nirmal Kumar Pal, S/O- Late Upendra Ch. Pal, Town Pratapgarh, Central Road Extension, Agartala, West Tripura. .............Complainant. ______VERSUS______The Divisional Manager, The...

Case Number: 14

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Date of Filing: 27-05-2014

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Date of Upload: 12-01-2016

Tripura

Sri N. Pathak, Operation Manager, Overnite Express Ltd. & 2 others. V/S Sri Benu Badan Chakraborty.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Not Appeared.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 25 of 2015 Sri Benu Badan Chakraborty, S/o- Late Debendra Chakraborty, Srinagar, (near T.V. Tower), Road No.4, Arundhutinagar, Agartala, West Tripura. .............Complainant. ______VERSUS_____...

Case Number: 25

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Date of Filing: 12-03-2015

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Date of Upload: 12-01-2016

Tripura

The Eureka Forbes Ltd. & 1 another. V/S Dr. (Maj) Kakali Dhar.

Eureka Forbes  

Consumer Court: West Tripura

Appelant Advocate Mrs.P.Chakraborty, Mr.D.D.Chaudhury.

Respondant Advocate Mr.L.Datta

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 53 of 2015 Dr. (Maj.) Kakali Dhar, W/O- Dr. Bappaditya Shom, Krishnanagar, Kadamtala, Old Kalibari Road, Agartala, West Tripura. .............Complainant. ______VERSUS______ Eureka Forbes Limite...

Case Number: 53

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Date of Filing: 01-06-2015

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Date of Upload: 12-01-2016

Tripura

Surajit Mobile Care & 2 others. V/S Mr. Sukanta Laskar.

Mobile  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr. Dipak Deb

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUM WEST TRIPURA : AGARTALA CASE NO: CC- 51 of 2015Sri Sukanta Laskar, S/O- Sri Santosh Laskar, Madhya Badharghat(Srinagar), Agartala, Tripura(West). .............Complainant. ______VERSUS______Surajit's Mobile Care, 1st Floor, Me...

Case Number: 51

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Date of Filing: 23-05-2015

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Date of Upload: 12-01-2016

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.