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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1056 cases registered in West Tripura Consumer Court.

Tripura

United Bank of India, Regional Office & G.B.Hospital Branch. V/S Smt. Amrita Sarkar (Ghosh) & Sri Samir Ghosh.

Consumer Court: West Tripura

Appelant Advocate Mr. K.K.Pal, Mr. B.K.Nath.

Respondant Advocate Miss L. Sarkar.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 90 of 20161. Smt. Amrita Sarkar(Ghosh),W/o- Sri Pinaki Ghosh.2. Sri Samir Ghosh,S/O- Late Gour Netai Ghosh.Residents ofRamkrishna Palli, ITI Road,P.O. Kunjaban, P.S. New Capital Complex,Agartala...

Case Number: 90

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Date of Filing: 17-11-2016

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Date of Upload: 13-06-2018

Tripura

The Branch Manager, State Bank of India. V/S Sri Shiv Dout Barua.

Consumer Court: West Tripura

Appelant Advocate Mr.S.Pandit, Mr.A.Debnath, Mr.A.Datta,

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 126 of 2017Sri Shiv Dout Barua,S/O- Sri Purnabrata Barua,Chandrapur, Pashchim Para,Indra Nagar, P.S. East Agartala,West Tripura. ….........…...Complainant. -VERSUS-1. The Bran...

Case Number: 126

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Date of Filing: 14-11-2017

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Date of Upload: 13-06-2018

Tripura

Managing Director INDIGO Airlines. V/S Shri Antardeep Das.

Indigo  

Consumer Court: West Tripura

Appelant Advocate Mr.P.K.Chakraborty.

Respondant Advocate Mr. K. Roy.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 91 of 2017 1. Sri Antardeep Das,S/O- Sri Ananda Das,Old Kalibari Road, Krishnanagar,P.O. Agartala, P.S. West Agartala,West Tripura. 2. Sri Shubham Bhowmik,S/o- Sri Dilip Kr. Bhowmik,Sukanta...

Case Number: 91

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Date of Filing: 05-08-2017

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Date of Upload: 13-06-2018

Tripura

Branch Manager, State Bank of India & Others. V/S Sri Bhagirath Ch. Arya.

State Bank Of India   State Bank Of India   Bank Of India   Bank Of India  

Consumer Court: West Tripura

Appelant Advocate Miss.S.Sarkar, Mr.D.Saha, Mr.M.K.Arya.

Respondant Advocate Mr.A.R.Barman, Smt. L.Sarkar, Mr.A.L.Saha

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 139 of 2017Sri Bhagirath Chandra Arya,S/O- Lt. Nalini Kumar Arya,C/O- Indra Mohan Debbarma,A.A. Road, Radha Madhav Sarani,Opposite of Tarun Sangha Club,P.S. East Agartala, P.O. Dhaleswar,West Tr...

Case Number: 139

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Date of Filing: 26-12-2017

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Date of Upload: 13-06-2018

Tripura

ZOOKR.IN V/S Mr. Keshab Sen.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

Complainant appeared and informed that claim is satisfied. He is not interested to proceed with the case.So case is disposed....

Case Number: 13

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Date of Filing: 05-03-2018

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Date of Upload: 09-02-2021

Tripura

The Manager, Himani Agency Pvt. Ltd.(Tanishq). V/S Dr. Sipra Ray.

Consumer Court: West Tripura

Appelant Advocate Mr.S.Sarkar.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 125 of 2017Dr. Sipra Ray,D/O- Late Sushil Chandra Ray,Kumari Tilla, Qrt. Type No. 21,Kumari Tilla, P.O. Kunjaban,Pin- 799 006, West Tripura. …..........…...Complainant.-VERSUS-1. T...

Case Number: 125

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Date of Filing: 14-11-2017

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Date of Upload: 13-06-2018

Tripura

The M/S Joyram Enterprise. V/S Smt. Amala Majumder.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

Both of Complainant and O.P. appeared.They amicably settled the dispute.O.P. agreed to pay the price Rs.15,500/- of the product and they also agreed to pay Rs.10,000/- as compensation to the Petitioner. O.P. is to give total Rs.25,500/- to the Petitioner.Petitioner shall give bac...

Case Number: 17

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Date of Filing: 26-03-2018

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Date of Upload: 09-02-2021

Tripura

The Divisional Manager, Oriental Insurance Co. Ltd. V/S Smt. Basanti Nath.

Oriental Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.

Respondant Advocate Mr.S.Debnath, Mr.P.S.Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 115 of 2017Smt. Basanti Nath,W/O- Sri Krishna Kumar Nath,Laxmipur, Dasda Kanchanpur,North Tripura. ...........…...Complainant. -VERSUS-1. The Divisional Manager,Oriental Insurance Co. L...

Case Number: 115

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Date of Filing: 24-10-2014

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Date of Upload: 13-06-2018

Tripura

General Manager, Tripura Gramin Bank. V/S Sri Arindam Bhattacharjee.

Consumer Court: West Tripura

Appelant Advocate Mr.S.Bhattacharjee, Mr.B.Chakraborty.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 128 of 2017Sri Arindam Bhattacharjee,S/O- Late Ajit Kumar Bhattacharjee,Ramnagar Road No.8,Agartala, P.O. Ramnagar,P.S. West Agartala,West Tripura. .............…...Complainant. -VERSU...

Case Number: 128

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Date of Filing: 15-11-2017

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Date of Upload: 13-06-2018

Tripura

Sri Shankar Banik, Prop. Of Biswanath Stores. V/S Sri Krishna Keshab Roy.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.D.De, Mr.T.K.Deb

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC- 104 of 2016Sri Krishna Keshab Roy,S/O- Late Hiralal Roy,'Sri Ram Kutir',Hospital Road Extension, Near Gandhi Ghat,Agartala, West Tripura. .....…...Complainant. -VERSUS- Sri Shankar...

Case Number: 104

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Date of Filing: 21-12-2016

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Date of Upload: 13-06-2018

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.