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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1056 cases registered in West Tripura Consumer Court.

Tripura

Chairman & Managing Director, SPICEJET LTD. V/S Sri Mikhil Majumder, Deputy Director of Fisheries (C&D), Govt. of Tripura.

Spicejet  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

The record is put up today pursuant to an application filed by the D.H.- Complainant Sri Nikhil Majumder. Sri Majumder is present before us. It is submitted by Sri Majumder that the J.D. issued one cheque for an amount Rs.12,000/- in his favour in compliance with the decree passe...

Case Number: 14

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Date of Filing: 29-08-2018

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Date of Upload: 16-11-2018

Tripura

IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Rajendra Kumar Noatia.

Irctc   Railway  

Consumer Court: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhuri.

Respondant Advocate Mr.A.De.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 110 OF 2017Shri Rajendra Kumar Noatia,S/O- Shri Khal Singh Noatia,Adviser Chowmuhani, Krishnanagar,Director of Panchayat, Govt. of Tripura,Gurkhabasti, P.N. Complex, P.O. Kunjaban,P.S. West Agar...

Case Number: 110

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Date of Filing: 25-09-2017

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Date of Upload: 15-11-2018

Tripura

IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Jitendra Debbarma.

Irctc   Railway  

Consumer Court: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.

Respondant Advocate Mr. A. De.

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 111 OF 2017Shri Jitendra Debbarma,S/O- Shri Khirode Debbarma,Inspector of School, Khowai Tripura. Home Address:Old Kalibari Lane, Krishnanagar,Western side of Magnet Club,P.O.- Agartala, P.S. We...

Case Number: 111

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Date of Filing: 10-10-2017

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Date of Upload: 15-11-2018

Tripura

Senior Divisional Manager, National Insurance Company Ltd. V/S Sri Mithum Acharya.

National Insurance   National Insurance Company  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.R.Saha

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC- 35 of 2018Sri Mithun Acharjee,S/O- Ramendra Chandra Acharjee,Resident of North Chebri, Khowai,P.S.-Khowai, Dist.-Khowai District, ..…..…...Complainant. -VERSUS-The Senior Divisional M...

Case Number: 35

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Date of Filing: 05-06-2018

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Date of Upload: 13-11-2018

Tripura

The Asst. General Manager, The State Bank of India & another. V/S Miss. Debapriya Chakraborty.

State Bank Of India   State Bank Of India   Bank Of India   Bank Of India  

Consumer Court: West Tripura

Appelant Advocate Mr.P.Chakraborty.

Respondant Advocate Mr.S.S.Datta, Mr.P.Saha

The O.P. State Bank of India is present with one witness who is the Chief Manager, SBI, Melarmath Branch Agartala. The O.P's. Advocate Mr. P. Saha is also present. The Complainant Miss Debapriya Chakraborty is absent. Her Advocate also takes no step. From the case record we h...

Case Number: 21

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Date of Filing: 02-05-2018

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Date of Upload: 09-02-2021

Tripura

Kanika Verma V/S Mr. Pritam Karmakar.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

Complainant has not taken any step though he was allowed last chance to give evidence exparte by preceding order dated 24/07/2018. Record shows that two dates had already been posted thereafter for exparte evidence of the Complainant but even today the Complainant remains absent....

Case Number: 29

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Date of Filing: 14-05-2018

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Date of Upload: 03-11-2018

Tripura

Branch Manager U.B.I. V/S Sri Akash Baran Pal.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

No step from the either parties.Perused the record we have found that since 07/06/2018 seven(07) dates had been posted in this case.In all the dates none of the parties had appeared. From the order dated 22/05/2018 it appears that there was a proposal for settlement of disputes b...

Case Number: 23

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Date of Filing: 02-05-2018

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Date of Upload: 09-02-2021

Tripura

The General Manager, Cholamandalam MS General Insurance Co. Ltd. V/S Sri Sidhartha Sekhar Banik.

Cholamandalam Ms General Insurance   Cholamandalam   General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.A.K.Pal.

Respondant Advocate

D.H. is present. He has submitted that J.D. has paid him the decreetal amount.Learned Advocate for the J.D. is present.He also submitted that J.D. has paid the decretal amount to the D.H.In view of this, we find that there is no justification to proceed further with this executio...

Case Number: 40

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Date of Filing: 21-09-2017

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Date of Upload: 15-10-2018

Tripura

Secretary, The Union of India. V/S Shri Umesh Chandra Roy.

Consumer Court: West Tripura

Appelant Advocate Mr.P.Sahu, Mr.R.Datta.

Respondant Advocate

Learned advocate for O.P. appeared.No step taken by the petitioner.Learned advocate for the O.P. submitted that the case is not maintainable as petitioner is not consumer and O.P. is not service provider.P. Acharjee is a govt. Servant working in the GBP Hospital. Allegation is th...

Case Number: 22

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Date of Filing: 02-05-2018

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Date of Upload: 10-10-2018

Tripura

The Chairman Cum Managing Director, Bharat Sanchar Nigam Ltd. V/S Sri Shyamal Kanti Deb.

Bharat Sanchar Nigam  

Consumer Court: West Tripura

Appelant Advocate Mr.G.S.Das, Mr.S.Deb, Mr.S.Chakraborty.

Respondant Advocate Ms.K.Deb, Miss.A.Deb

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 07 of 2018Sri Shyamal Kanti Deb,S/O- Late Upendra Ch. Deb,Block No. 9, Quarter No. IV/13,Malancha Niwas Govt. Quarter Complex,Kunjaban, Agartala, P.S.- N.C.C.,West Tripura. ….…..&h...

Case Number: 7

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Date of Filing: 06-02-2018

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Date of Upload: 26-10-2018

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.