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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1056 cases registered in West Tripura Consumer Court.

Tripura

Branch Manager, INDIAN BANK. V/S Smti Sikha Banik Roy, Prop. Somraj Agency. Represented by Sri Subrata Saha.

Consumer Court: West Tripura

Appelant Advocate Mr.B.N.Mjumder, Mr.R.Saha, Mr.D.Saha, Mr.J.Chakraborty.

Respondant Advocate Mrs.Puspita Chakarborty .

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC- 26 of 2018Smt. Sikha Banik Roy,W/O- Shri Kanai Banik Roy,Proprietor of Somraj Agency,Having its registered office at Gangail Road,Agartala, P.S.-West Agartala,Dist.-West Tripura,Represented by her autho...

Case Number: 26

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Date of Filing: 08-05-2018

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Date of Upload: 24-01-2019

Tripura

Akash Roy Choudhury. V/S Sunil Chakma.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.S.Paul

Complainant does not take any step.Learned counsel of the O.P. is present.Today the complainant was supposed to file statement on affidavit. Record shows that on the last date also the complainant did not take any step. The conduct of the complainant shows that he is not at all i...

Case Number: 79

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Date of Filing: 13-11-2018

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Date of Upload: 03-01-2019

Tripura

Sri Ratan Kumar Roy, Panna Hyundai. V/S Sri Joydip Debnath.

Consumer Court: West Tripura

Appelant Advocate

Respondant Advocate

The D.H. has not taken any step.On behalf of the J.D photocopy of judgment delivered by the Hon'ble State Commission in Case No- 35/2018 arising out of CC- 02/2018 has been filed. By this judgment Hon'ble State Commission has set aside the judgment passed by this Forum in...

Case Number: 20

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Date of Filing: 02-11-2018

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Date of Upload: 03-01-2019

Tripura

The Branch Manager, State Bank of India. V/S Sri Surajit Chaudhury & others.

Consumer Court: West Tripura

Appelant Advocate Mr.T.Chakraborty.

Respondant Advocate MrD.Debnath, Mr.S.K.Datta, Mr.P.Saha.

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC- 10 of 20181). Sri Surajit Chaudhuri,S/O- Late Rai Mohan Choudhury,2). Sri Abhijit Chowdhury,S/O.-Late Rai Mohan Choudhury,3). Smt. Reba Deb Choudhury,W/O.-Lt. Rai Mohan Choudhury,All are resident ofRamn...

Case Number: 10

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Date of Filing: 27-02-2018

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Date of Upload: 05-01-2019

Tripura

Divisional Manager, The National Insurance Co. Ltd. V/S Shri Tinku Ghosh.

National Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.B.Saha.

Respondant Advocate Mr.S.D.Chowdhuri

Learned Advocate for the D.H. is present.We have heard him regarding the satisfaction of the awarded amount by the J.D.It has been submitted by the Advocate for the D.H. that the J.D. has complied with the judgment passed by this District Forum in case No.C.C. 86/2017 by depositi...

Case Number: 15

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Date of Filing: 18-09-2018

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Date of Upload: 31-12-2018

Tripura

Chairman cum Managing Director, Bharat Sanchar Nigam Ltd. & others. V/S Sri. Shyamal Kanti Deb.

Bharat Sanchar Nigam  

Consumer Court: West Tripura

Appelant Advocate Mr.G.S.Das, Mr. S.Chakraborty, Mr. S.Dey.

Respondant Advocate Mrs.K.Deb, Miss.A.Deb.

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC- 28 of 2018Sri Shyamal Kanti Deb,S/O- Late Upendra Ch. Deb,Resident of Block No.9,,Quarter No.IV/13, Malancha Niwash,Govt. Quarter Complex,Kunjaban, P.S.-N.C.C,Dist.-West Tripura, .…..….......

Case Number: 28

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Date of Filing: 14-05-2018

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Date of Upload: 21-12-2018

Tripura

G.S. Electronics. V/S Sri Prasenjit Debnath.

Consumer Court: West Tripura

Appelant Advocate Mr.S.Saha, Mr.S.Banik

Respondant Advocate Mr.P.Sutrsdhar, Mr.S.Debnath, Mr.N.De.

The J.D. M/S. G. S. Electronics has submitted one cheque bearing No. 502000019920060 dated 17/12/2018 for an amount Rs.5,675/- in the name of the President, District Consumer Disputes Redressal Forum, West Tripura, Agartala in compliance with the judgment dated 17/04/2017 passed ...

Case Number: 42

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Date of Filing: 09-11-2017

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Date of Upload: 18-12-2018

Tripura

Branch Manager, Sahara India Pariwar. V/S Smt. Champa Chowdhuri Roy.

Sahara India   Sahara India  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

ORDERThe Complainant Smt. Champa Chowdhury(Roy) is present.The Authorized Officer representing the O.Ps. is also present.A petition has been filed today jointly signed by the Complainant and the Authorized Officer of the O.Ps. stating that the instant case has been amicably settl...

Case Number: 64

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Date of Filing: 24-09-2018

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Date of Upload: 09-02-2021

Tripura

The G.M., B.S.N.L. Tripura SSA. V/S Sajal Kanti Singha.

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate Mr.P.Datta

Learned Advocate for the D.H. is present.No step taken by the J.D.(B.S.N.L.).Today was fixed for order.We have delivered the order as below:On 02/11/2018, 19/11/2018 & 06/12/2018 we have heard the D.H. and the J.D. on the allegations made by the D.H. about short payment of th...

Case Number: 3

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Date of Filing: 16-01-2018

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Date of Upload: 13-12-2018

Tripura

Branch Manager, State Bank of India & Others. V/S Sri Bhagirath Ch. Arya.

State Bank Of India   State Bank Of India   Bank Of India   Bank Of India  

Consumer Court: West Tripura

Appelant Advocate Mr.M.K.Arya, Mr.S.Chakraborty.

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi

Learned Advocate for the D.H. and the J.Ds. are present.On behalf of the D.H. a petition has been filed stating that the D.H. has no objection to receive the cheque amount of Rs.7,500/- which had been deposited before this Forum on 20/11/2018 on behalf of the J.Ds. Though the J.D...

Case Number: 11

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Date of Filing: 12-07-2018

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Date of Upload: 13-12-2018

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.