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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1056 cases registered in West Tripura Consumer Court.

Tripura

The Managing Director, Mahindra Holidays and Resorts India Limited. V/S Smt. Keya Deb Debbarma.

Mahindra Holidays And Resorts   Holidays   Resorts  

Consumer Court: West Tripura

Appelant Advocate Mr.B.K.Nath

Respondant Advocate

Learned Counsel Mr. Bimal Kanti Nath is present for the complainant.We heard Mr. Nath on the matter of admission of the complaint but we find there are in-consistent statement/ averment at Para-4 as well as at Para-9 in the complaint petition. The inconsistency is about the facts...

Case Number: 80

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Date of Filing: 08-10-2020

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Date of Upload: 08-02-2021

Tripura

The Proprietor, S.B.Electronics. V/S Sri Rakesh Debnath.

Consumer Court: West Tripura

Appelant Advocate Mr.D.Debnath.

Respondant Advocate

No step from the side of the complainant. It appears from the record that the complaint was filed on 28.09.2020 and next date was fixed on 19.10.2020 for hearing on admission but complainant remained absent on 19.10.2020 and due to absence of the complainant we could not hear the...

Case Number: 76

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Date of Filing: 28-09-2020

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Date of Upload: 08-02-2021

Tripura

Chairman, Tata Motors Ltd. & others. V/S Jahir Hossain.

Tata Motors   Tata  

Consumer Court: West Tripura

Appelant Advocate Miss.S.Datta, Miss.S.Deb

Respondant Advocate Mr.A.L.Saha, Mr.K.Nandi, Mr.A.Saha

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC- 40 of 2019Jahir Hossain,S/O. Mihir Miah,Resident of West Joynagar, Near Mahabir Club, Rajnagar,P.O.-Agartala, P.S.-West Agartala, PIN-799001,Dist.-West Tripura, Agartala…............................

Case Number: 40

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Date of Filing: 24-05-2019

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Date of Upload: 13-11-2020

Tripura

Managing Director & Chief Executive Officer, The Tata AIG General Insurance Compant Ltd. V/S Smt. Saswati Nandi Majumder.

Tata Aig General Insurance   General Insurance   Tata   Tata Aig  

Consumer Court: West Tripura

Appelant Advocate Mr.R.Saha, Mr.D.Saha, Mr.S.C.Sen.

Respondant Advocate Mr.P.K.Ghosh.

A petition is filed by the complainant stating that the matter is amicably settled and the complainant is not willing to proceed further more and it is prayed to close the proceeding against the O.P.Learned Counsel Mr. Prabal Kumar Ghosh is present for the O.P. and he conceded th...

Case Number: 96

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Date of Filing: 15-11-2019

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Date of Upload: 08-02-2021

Tripura

Sri Malin Debnath, Proprietor of Joyram Grill Factory V/S Sri Pritam Deb

Consumer Court: West Tripura

Appelant Advocate Mr.M.K.Arya

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC- 29 of 2020Sri Pritam Deb,S/O.Sri Habul Deb,Resident of West Joynagar, Dashamighat,P.O.-Agartala, P.S.-West Agartala, PIN-799001,Dist.-West Tripura, Agartala….........................................

Case Number: 29

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Date of Filing: 14-05-2020

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Date of Upload: 21-10-2020

Tripura

Nupur Properties Pvt. Ltd. Indentors of TNPL, Represented by its Manager. V/S Tripura Board of Secondary Education, Represented by its Secretary.

Properties  

Consumer Court: West Tripura

Appelant Advocate Mr.D.Bhattacharya

Respondant Advocate

No step from the side of the complainant.Today was fixed for hearing on admission. On earlier occasion also the complainant was absent on the date of hearing on admission, inspite that another chance was given to the complainant for admission hearing. But today also no step from ...

Case Number: 62

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Date of Filing: 04-09-2020

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Date of Upload: 08-02-2021

Tripura

Bajaj Allianz Life Insurance Company Ltd. V/S Sri Abhijit Maharana

Bajaj Allianz   Bajaj Allianz   Bajaj Allianz Life Insurance   Life Insurance   Life Insurance   Bajaj  

Consumer Court: West Tripura

Appelant Advocate Self

Respondant Advocate

The Complainant Sri Abhijit Maharana is physically present.Today was fixed for further hearing on the matter of admission.Accordingly, we heard the complaint at length.We have gone through the complaint petition as well as Annexures. In brief, the fact of the complaint is that th...

Case Number: 64

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Date of Filing: 04-09-2020

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Date of Upload: 08-02-2021

Tripura

Store Manager, Bazar India V/S Sri Pritam Deb

Consumer Court: West Tripura

Appelant Advocate Mr.M.K.Arya.

Respondant Advocate

Learned Counsel, Mr. Mridul Kanti Arya is present for the complainant.Complainant Pritam Deb is also present before the Forum.Mr. Suman Pal, Assistant Store Manager of Bazar India is also present before the Forum. A withdrawal petition is filed by the complainant himself on the g...

Case Number: 39

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Date of Filing: 22-05-2020

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Date of Upload: 08-02-2021

Tripura

Sri Abhijit Roy Choudhury. V/S Smt. Mukta Dey Bhadra.

Consumer Court: West Tripura

Appelant Advocate Mr.R.Choudhury,Mr. D. Bhattacharjee, Mrs. T.Roy.

Respondant Advocate Mr.S.Paul

DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 76 of 2018Smt. Mukta Dey(Bhadra),W.O- Sri Arghya Pratim Bhadra,D.O- Sri Manik Lal Dey,Milan Sangha, Water Supply Road,P.O. & P.S:- A.D. Nagar,District- West Tripura,Pin- 799003. ….&he...

Case Number: 76

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Date of Filing: 12-10-2018

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Date of Upload: 14-09-2020

Tripura

Director, Jaitex India. V/S Sri Rajib Choudhury or Rajib Chowdhury.

Consumer Court: West Tripura

Appelant Advocate Mr.M.K.Arya, Mr.S.Chakraborty, Mr.P.Deb

Respondant Advocate Mr. P. K. Dhar, Mr.S.Pal

Record is put up today due to put up petition filed by both the parties.Complainant Sri Rajib Choudhury is physically present along with his engaged Counsel.A compromise petition is filed jointly by the parties.Learned Counsel Mr. P. K. Dhar and Sanjay Pal are present for the O.P...

Case Number: 51

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Date of Filing: 16-07-2020

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Date of Upload: 24-08-2020

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.