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Consumer Court in West Tripura

West Tripura Consumer Court Address

Address: Khadyo-o-Bhokta Bhaban P. N. Complex, Gurkhabasti, Agartala, Tripura West-799006

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Tripura. Total 1056 cases registered in West Tripura Consumer Court.

Tripura

The Branch In Charge Star Health and Allied Insurance Co. Ltd. V/S Smti. Jhumur Ghosh

Star Health   Star Health And Allied Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.K.Ghosh, Ms.N.Roy, Mr.D.C.Roy

Respondant Advocate Mr.M.K.Arya.

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 59 of 2023Smt. Jhumur Ghosh,D/O- Late Chitta Ranjan Saha,W/O- Sri Samir Ghosh,Near MBB College,P.O.- Agartala College,Pin- 799004.Presently near Ram Thakur Ashram Shibnagar,P.S.- East Agartala,P....

Case Number: 59

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Date of Filing: 10-07-2023

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Date of Upload: 31-07-2024

Tripura

The UCO Bank, Represented by its Branch Manager V/S Sri Rahul Roy

Consumer Court: West Tripura

Appelant Advocate Mr.S.Mahajan, Ms.B.Sur

Respondant Advocate Mr.P.Saha, Mr.S.Das, Mr.N.K.Das

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 65 of 2023Rahul Roy,S/O- Late- Animesh Roy,B-1, Samkunj Apartment, Christianpara,Kestopur, Kolkata -700102,West Bengal.Local Address:-C/O Sri Sovan Mahajan, Advocate,Tripura Bar Association, Room...

Case Number: 65

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Date of Filing: 31-07-2023

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Date of Upload: 31-07-2024

Tripura

THE NEW INDIA ASSURANCE CO. LTD. V/S KALLOL DEY

The New India Assurance   New India Assurance  

Consumer Court: West Tripura

Appelant Advocate ANIRBAN CHAKRABORTY

Respondant Advocate Mr.G.S.Das, Mr.S.Roy

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 06 of 2024Sri Kallol Dey,S/O- Late Prithwish Dey,Datta Kutir Lane near Sankar Chowmuhani,P.S. West Agartala, P.O. Agartala,District- West Tripura,Pin- 799001.Proprietor of -Gomoti Fishing Materia...

Case Number: 6

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Date of Filing: 18-01-2024

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Date of Upload: 30-07-2024

Tripura

Sri Pafulla Das, M/S. P.Das Construction and Company V/S Smt Asha Roy

Construction  

Consumer Court: West Tripura

Appelant Advocate Mr.M.Debnath, Ms.R.Guha, Ms.S.Nath, Mr.S.Bhowmik

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 16 of 2024Smt. Asha Roy,W/O- Sri Jagadish Roy,Krishnanagar, Officer's Quarter lane,P.O.- Agartala,P.S.- West Agartala,District- West Tripura,Pin- 799001.Presently Residing at:C/O- Ramdas Kar,...

Case Number: 16

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Date of Filing: 12-02-2024

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Date of Upload: 22-07-2024

Tripura

Cholamandalam MS General Insurance Company Limited. V/S Sri Ranjit Bhowmik

Cholamandalam Ms General Insurance   Cholamandalam   General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.P.Saha, Mr.N.K.Das, Mr.S.Das.

Respondant Advocate Mr.S.Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 60 of 2023Sri Ranjit Bhowmik,S/O- Late Parvati Charan Bhowmik,Nalgaria, Jirania,P.S. Ranir Bazar,P.O.- Ranir Bazar,District- West Tripura,Pin- 799035. .......Complainant.-VERSUS-1.Cholamandalam ...

Case Number: 60

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Date of Filing: 14-07-2023

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Date of Upload: 19-07-2024

Tripura

One Plus Corporate Office V/S Shri Avik Pal

One Plus  

Consumer Court: West Tripura

Appelant Advocate Mr.S.Choudhury, Mrs.R.Shil.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 66 of 2023Sri Avik Paul,S/O- Sri Bidyut Chandra Pal,Bhattapukur Par, Near Mordern Club,Agartala, P.O. A.D. Nagar,District- West Tripura,Pin- 799003. ...........Complainant.-VERSUS-1. One Plus Cor...

Case Number: 66

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Date of Filing: 03-08-2023

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Date of Upload: 19-07-2024

Tripura

Sri Samit Mazumder V/S Smt. Ruma Saha

Consumer Court: West Tripura

Appelant Advocate Mr.A.Bhowmik, Mr.S.Dey, Mr.R.Gope

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 103 of 2023Smt. Ruma Saha,W/O- Sri Alok Saha,Banamalipur, Agartala,P.O. Agartala, P.S. East Agartala,District- West Tripura,Pin- 799001. …............Complainant.-VERSUS-1. Sri Samit Mazum...

Case Number: 103

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Date of Filing: 11-12-2023

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Date of Upload: 12-07-2024

Tripura

Sri Samit Mazumder V/S Smt Moonmi Das.

Consumer Court: West Tripura

Appelant Advocate Mr.A.Bhowmik, Mr.A.T.Paul

Respondant Advocate Mr.M.K.Arya, Mr.P.Deb

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 34 of 2023Smt. Moonmi Das,D/O Sri Sunil Chandra Das,W/O- Sri Prabhudatta Purohit,C/O- Balaji Mansion, Near Chittaranjan Club,Dhaleswar, Agartala,West Tripura-799001. .........Complainant.-VERSUS-...

Case Number: 34

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Date of Filing: 20-04-2023

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Date of Upload: 09-07-2024

Tripura

Sri Satyendra Debnath V/S Mr.Tushar Kanti Chakma

Consumer Court: West Tripura

Appelant Advocate Mr.S.Majumder

Respondant Advocate Mr.L.Datta

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 02 of 2024Sri Tushar Kanti Chakma,S/O- Late Jayanta Kumar Chakma,Ujan Abhoynagar, Agartala,P.S. East Agartala, P.O. Abhoynagar,West Tripura, Pin- 799005.-VERSUS-Sri Satyendra Debnath,S/O- Late De...

Case Number: 2

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Date of Filing: 10-01-2024

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Date of Upload: 06-07-2024

Tripura

Cholamandalam MS General Insurance Company Limited. V/S Sri Gopal Pal

Cholamandalam Ms General Insurance   Cholamandalam   General Insurance  

Consumer Court: West Tripura

Appelant Advocate Mr.S.Chakraborty, Mr.S.Mallik

Respondant Advocate Mr.S.Chakraborty

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION: WEST TRIPURA : AGARTALACASE NO: CC- 67 of 2023Sri Gopal Pal,S/O- Late Jagadish Pal,Kamalghat Bazar, P.O. Kamalghat,P.S. Lefunga, West Tripura- 799210.-VERSUS-1. Cholamandalam MS General Insurance Company Ltd.,2nd Floor, DARE House,...

Case Number: 67

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Date of Filing: 14-08-2023

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Date of Upload: 02-07-2024

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What is the Consumer Forum?

Consumer Forum West Tripura, also known as the Consumer Disputes Redressal Forum of West Tripura - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Tripura provides a platform for consumers of West Tripura - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Tripura, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Tripura consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Tripura Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Tripura Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Tripura consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Tripura consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Tripura consumer Forum.

What is the time limit for filing a case in West Tripura Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.