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Consumer Court in West Delhi

West Delhi Consumer Court Address

Address: C-Block, Community Centre, Pankha Road, Janak Puri, New Delhi

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in West Delhi. Total 3751 cases registered in West Delhi Consumer Court.

Delhi

New Mobile Care V/S Avneet Singh

Mobile  

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM (WEST) GOVERNMENT OF NCT OF DELHI 150-151, Community Centre, C-Block, JanakPuri, New Delhi – 110058 Date of institution: 18.11.2014Complaint Case. No.758/14 Date of order: 05.05.2017IN MATTER OFAvneet Singh S/O ShriJoginder Singh R/O WZ-1...

Case Number: 14

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Date of Filing: 18-11-2014

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Date of Upload: 11-05-2017

Delhi

VARDHMAN BUILD V/S SHALENDRA SINGH

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

CC-642/16 D.O.O- 05.05.2017Present :- Mrs. Pooja Bhatia advocate for complainant. None for OP. Opposite party failed to file reply and pay conditional costs.Herd.Perused. Complainant has place on record schedule of payment. As per the schedule of payment total price of the Fla...

Case Number: 16

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Date of Filing: 29-09-2016

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Date of Upload: 05-05-2017

Delhi

AMAZON V/S SANTOSH KUMAR

Amazon  

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

08/17 D.O.O-05.05.2017Present :- Shri Santosh Kumar Mishra complainant.Counsel for OP. In view of separate statement of Shri Santosh Kumar Mishra complainant of even date the complaint is hereby dismissed as withdrawn being settled and fully satisfied. Copy of order be given Da...

Case Number: 17

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Date of Filing: 03-01-2017

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Date of Upload: 05-05-2017

Delhi

IREO Grace Reatech V/S Amit Gupta

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

CC-809/14 D.O.O- 04.05.2017Present :- Shri Ashish Prakash advocate for complainant. Shri P. Vijay Kumar advocate for OP. Rejoinder and Evidence by way of affidavit not filed by complainant. Learned counsel for opposite party pointed out that total value of the flat is Rs.1,43...

Case Number: 14

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Date of Filing: 03-12-2014

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Date of Upload: 12-05-2017

Delhi

IREO Grace Reatech V/S Naresh Kumar

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

CC-810/14 D.O.O- 04.05.2017Present :- Shri Ashish Prakash advocate for complainant. Shri P. Vijay Kumar advocate for OP. Rejoinder and Evidence by way of affidavit not filed by complainant. Learned counsel for opposite party pointed out that total value of the flat is Rs.2,14...

Case Number: 14

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Date of Filing: 03-12-2014

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Date of Upload: 12-05-2017

Delhi

IREO Grace Realtech V/S Deepak Khandelwal

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

CC-17/15 D.O.O- 04.05.2017Present :- Shri Ashish Prakash advocate for complainant. Shri P. Vijay Kumar advocate for OP. Evidence by way of affidavit not filed by opposite party. Learned counsel for opposite party pointed out that total value of the flat is Rs.1,73,08,261.56/....

Case Number: 15

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Date of Filing: 06-01-2015

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Date of Upload: 12-05-2017

Delhi

MAKEMY TRIP V/S NISHI GUPTA

Trip   Makemy Trip  

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

539/15 D.O.O- 04.05.2017Present :- None for complainant. Counsel for OP. Complaint passed over several times since morning. But none put in appearance on behalf ofcomplainant to file rejoinder and evidence and pay conditional cost of Rs.500/-. It is already 02.20 P.M. No further...

Case Number: 15

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Date of Filing: 19-05-2015

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Date of Upload: 04-05-2017

Delhi

GENERAL MANAGER,MTNL V/S SHASHI BHUSHAN SINGH

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

843/15 D.O.O- 04.05.2017Present :- None for complainant. A/R for OP. Complaint passed over several times since morning. But none put in appearance on behalf ofcomplainant.It is already 03.00 P.M. No further wait is justified and possible.Complainant was not present on previous d...

Case Number: 15

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Date of Filing: 11-12-2015

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Date of Upload: 04-05-2017

Delhi

SHEEBA TEL LTD. V/S VIKAS PRABHAKAR

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

429/16 D.O.O- 04.05.2017Present :- None for complainant. Counsel for OP. Complaint passed over several times since morning. But none put in appearance on behalf ofcomplainant.It is already 02.40 P.M. No further wait is justified and possible.Complainant was not present on previo...

Case Number: 16

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Date of Filing: 28-06-2016

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Date of Upload: 04-05-2017

Delhi

BAJAJ ALLIANZ V/S AMIT KUMAR

Bajaj Allianz   Bajaj  

Consumer Court: West Delhi

Appelant Advocate

Respondant Advocate

CC-832/16 D.O.O- 03.05.2017Present :- None for complainant. Complaint passed over several times since morning. But none put in appearance on behalf of Complainant. It is already 02.20 P.M. No further wait is justified and possible. Complainant was not present on previous date fo...

Case Number: 16

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Date of Filing: 29-12-2016

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Date of Upload: 03-05-2017

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What is the Consumer Forum?

Consumer Forum West Delhi, also known as the Consumer Disputes Redressal Forum of West Delhi - Delhi, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum West Delhi provides a platform for consumers of West Delhi - Delhi to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e West Delhi, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of West Delhi consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a West Delhi Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a West Delhi Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in West Delhi consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the West Delhi consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the West Delhi consumer Forum.

What is the time limit for filing a case in West Delhi Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.