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Consumer Court in Visakhapatnam

Visakhapatnam Consumer Court Address

Address: D. No.29-45-2/1, 1st& 2nd Floors, Old SVI Colony, Opposite District Court Building, Visakhapatnam-530001

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Visakhapatnam. Total 2078 cases registered in Visakhapatnam Consumer Court.

Andhra Pradesh

THE MANAGER, FUTURE GENERALI INDIA INSURANCE COMPANY LIMITED V/S PALAKA KAMESWARA RAO

Future Generali India Insurance  

Consumer Court: Visakhapatnam

Appelant Advocate P.GANGAMMA

Respondant Advocate ASPANA SRINIVASA RAO

Case Number: 97

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Date of Filing: 28-05-2022

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Date of Upload: 01-05-2023

Andhra Pradesh

THE MANAGER, VERALA LEATHER EXPORTS PVT.LTD., V/S PRASANTH KUMAR DAS

Consumer Court: Visakhapatnam

Appelant Advocate INPERSON

Respondant Advocate

Case Number: 329

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Date of Filing: 12-10-2022

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Date of Upload: 01-05-2023

Andhra Pradesh

THE MANAGING DIRECTOR, M/S EKKOM MARKET PLACE LIMITED V/S MR.RAMAYANAM VENKATESWARA RAO

Consumer Court: Visakhapatnam

Appelant Advocate T.GOVINDA RAO

Respondant Advocate B.NARASINGA RAO

Case Number: 21

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Date of Filing: 10-05-2022

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Date of Upload: 01-05-2023

Andhra Pradesh

IFFCO-TOKIO GENERAL INSURANCE COMPANY LIMTED V/S SRI BANDARU SURYANARAYANA

General Insurance  

Consumer Court: Visakhapatnam

Appelant Advocate P.MURALI GOPAL

Respondant Advocate T.H.RAMANATH

Case Number: 249

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Date of Filing: 25-07-2022

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Date of Upload: 01-05-2023

Andhra Pradesh

LLOYD EXCLUSIVE STORE (MEGHANA MALL), REP BY ITS AUTHORIZED SIGNATORY., VISAKHAPATNAM-530016 V/S PULLETIKURTHI RAJA

Lloyd  

Consumer Court: Visakhapatnam

Appelant Advocate NEMALI VISWA TEJA

Respondant Advocate ABSENT

Case Number: 197

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Date of Filing: 16-11-2020

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Date of Upload: 02-05-2023

Andhra Pradesh

SONY INDIA PVT LTD., REP BY ITS MANAGING DIRECTOR, NEW DELHI-110044 V/S SRI B.NAGA VENKATESWARA RAO

Sony  

Consumer Court: Visakhapatnam

Appelant Advocate VOLETI GOPAL

Respondant Advocate BSST SRINIVAS

Case Number: 159

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Date of Filing: 05-03-2021

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Date of Upload: 01-05-2023

Andhra Pradesh

THE MANAGER, AVIVA LIFE INSURANCE COMPANY LTD.,HARYANA-122003 V/S SRI RAJANA SEETA RAM

Aviva Life Insurance   Life Insurance   Life Insurance  

Consumer Court: Visakhapatnam

Appelant Advocate PERLA NOOKA RAJU

Respondant Advocate V.V.V.S.S.M.RAJA RAO

Case Number: 307

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Date of Filing: 16-07-2019

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Date of Upload: 01-05-2023

Andhra Pradesh

NNNKS COMPETENT CAREERS PVT LTD., V/S DR.VIKAS PANDEY, PRESIDENT OF ANDHRA PRADESH STATE REP., THE CONSUMER RIGHTS ORGANIZATION (CRO)/ UPBHOKTA ADHIKAR SANGTHAN

Consumer Court: Visakhapatnam

Appelant Advocate PALAKURTHI SRINIVASA APPARAO

Respondant Advocate E.V.NARASIMHA RAO

Case Number: 63

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Date of Filing: 10-02-2021

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Date of Upload: 01-05-2023

Andhra Pradesh

THE BRANCH MANAGER, HDFC STANDARD LIFE INSUARANCE COMPANY LTD.,VISAKHAPATNAM-530002 V/S KORUKONDA NAGESWARA RAO

Hdfc  

Consumer Court: Visakhapatnam

Appelant Advocate PERLA NOOKA RAJU

Respondant Advocate Y.N.SRINIVAS

Case Number: 71

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Date of Filing: 23-05-2022

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Date of Upload: 25-05-2023

Andhra Pradesh

THE BRANCH MANAGER, TATA AIG GENERAL INSURANCE CO.LTD., V/S KUMMARI MAHALAKSHMI

Tata Aig General Insurance   General Insurance   Tata   Tata Aig  

Consumer Court: Visakhapatnam

Appelant Advocate K.ANAND RAMJI

Respondant Advocate D.SIVA PRASAD

Case Number: 385

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Date of Filing: 15-11-2022

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Date of Upload: 02-05-2023

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What is the Consumer Forum?

Consumer Forum Visakhapatnam, also known as the Consumer Disputes Redressal Forum of Visakhapatnam - Andhra Pradesh, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Visakhapatnam provides a platform for consumers of Visakhapatnam - Andhra Pradesh to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Visakhapatnam, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Visakhapatnam consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Visakhapatnam Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Visakhapatnam Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Visakhapatnam consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Visakhapatnam consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Visakhapatnam consumer Forum.

What is the time limit for filing a case in Visakhapatnam Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.