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Consumer Court in StateCommission

Latest Judgments

List of Consumer Court case in StateCommission. Total 14913 cases registered in StateCommission Consumer Court.

West Bengal

M/s. Chakraborty & Co. & Another V/S Mrs. Sunita Roy

Consumer Court: StateCommission

Appelant Advocate Mr. S.Das, Ms. S.Shaoo, Ms. Asha Ghosh

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/845/2019( Date of Filing : 13 Dec 2019 )(Arisen out of Order Dated 13/11/2019 in Case No. Complaint Case No. CC/566/2019 of District Kolkata-III(South))1. Mrs. Suni...

Case Number: 845

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Date of Filing: 13-12-2019

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Date of Upload: 21-12-2023

West Bengal

JAYDIP SARKAR V/S BENGAL SHELTER HOUSING DEVELOPMENT LIMITED

Bengal Shelter Housing Development Limited  

Consumer Court: StateCommission

Appelant Advocate RAJESH BISWAS

Respondant Advocate

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Case Number: 116

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Date of Filing: 24-08-2023

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Date of Upload: 20-12-2023

West Bengal

Sri Rajat Chakraborty V/S S. P. Construction, Rep. by its Partners.

Consumer Court: StateCommission

Appelant Advocate Mr. Jayanta Dey, Mr. Gouranga Gupta Roy

Respondant Advocate Mr. Shamim Ahmed

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Case Number: 1209

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Date of Filing: 06-11-2015

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Date of Upload: 20-12-2023

West Bengal

BASANTA SAHANI & OTHERS V/S UTTAMKUMAR SAMANTA

Consumer Court: StateCommission

Appelant Advocate In-Person

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Revision Petition No. RP/140/2023( Date of Filing : 28 Oct 2023 )(Arisen out of Order Dated in Case No. CC/277/2022 of District North 24 Parganas)1. UTTAMKUMAR SAMANTA426 M.B. ROAD, S...

Case Number: 140

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Date of Filing: 28-10-2023

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Date of Upload: 19-12-2023

West Bengal

Smt. Shanti Das & Another V/S Smt. Mahua Shown

Consumer Court: StateCommission

Appelant Advocate Debdutta Raha,Debasis Raha

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Interlocutory Application No. IA/144/2020( Date of Filing : 12 Feb 2020 )InComplaint Case No. CC/408/20191. Smt. Mahua ShownW/o Sri Indrajit Shown, 402, Shyama Aprt., 1/2A, Dharmatala...

Case Number: 144

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Date of Filing: 12-02-2020

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Date of Upload: 19-12-2023

West Bengal

Smt. Shanti Das & Another V/S Smt. Mahua Shown

Consumer Court: StateCommission

Appelant Advocate Debdutta Raha,Debasis Raha

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Complaint Case No. CC/408/2019( Date of Filing : 19 Jun 2019 )1. Smt. Mahua ShownW/o Sri Indrajit Shown, 402, Shyama Aprt., 1/2A, Dharmatala Road, Talbagan Bus Stop, P.S.- Kasba, Kolk...

Case Number: 408

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Date of Filing: 19-06-2019

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Date of Upload: 19-12-2023

West Bengal

HIMANGSU KUMAR ACHARYYA & ANOTHER V/S M/S BANERJEE CONSTRUCTION

Construction  

Consumer Court: StateCommission

Appelant Advocate AVIJIT BHUINA

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Revision Petition No. RP/142/2023( Date of Filing : 02 Nov 2023 )(Arisen out of Order Dated in Case No. Complaint Case No. CC/334/2019 of District Nadia)1. M/S BANERJEE CONSTRUCTIONRE...

Case Number: 142

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Date of Filing: 02-11-2023

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Date of Upload: 18-12-2023

West Bengal

HIMANGSU KUMAR ACHARYYA & ANOTHER V/S M/S BANERJEE CONSTRUCTION

Construction  

Consumer Court: StateCommission

Appelant Advocate AVIJIT BHUINA

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Revision Petition No. RP/141/2023( Date of Filing : 01 Nov 2023 )(Arisen out of Order Dated in Case No. Complaint Case No. CC/333/2019 of District Nadia)1. M/S BANERJEE CONSTRUCTIONRE...

Case Number: 141

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Date of Filing: 01-11-2023

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Date of Upload: 18-12-2023

West Bengal

Bireswar Bandyopadhyay V/S Voyagers Club Tours Pvt. Ltd.& Another

Club   Voyagers Club Tours  

Consumer Court: StateCommission

Appelant Advocate Mr. Prabir Basu, Mr. Tarun Chakraborty

Respondant Advocate Mr. Bibhas Mondal

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Case Number: 683

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Date of Filing: 19-09-2019

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Date of Upload: 18-12-2023

West Bengal

The Chief Post Master General & Ors. V/S Om Jhawar

Consumer Court: StateCommission

Appelant Advocate Mr. Sunita Guha

Respondant Advocate Mr. Joy Sarkar

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/276/2019( Date of Filing : 18 Mar 2019 )(Arisen out of Order Dated 30/11/2018 in Case No. Complaint Case No. CC/54/2017 of District Hooghly)1. Om JhawarS/o Lt. P.R....

Case Number: 276

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Date of Filing: 18-03-2019

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Date of Upload: 18-12-2023

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What is the Consumer Forum?

Consumer Forum StateCommission, also known as the Consumer Disputes Redressal Forum of StateCommission - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum StateCommission provides a platform for consumers of StateCommission - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e StateCommission, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of StateCommission consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a StateCommission Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a StateCommission Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in StateCommission consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the StateCommission consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the StateCommission consumer Forum.

What is the time limit for filing a case in StateCommission Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.