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Consumer Court in StateCommission

Judgments by Category.

Travel | Airline

Trip | Hotel | Travel | Airlines | Club

Cargo | Courier

Cargo | Courier

Development Authority / Board

Development Authority | Development Board.

E-Commerce

Amazon | Flipkart | Myntra | Snapdeal | Tata Cliq | Ajio | Nykaa

Electric Companies

Electricity Board | Vidyut.

Fashion

Fashion | Shoes

Fitness | Gym

Fitness | Gym

Hospital | Medical

Hospital | Medical | Clinic

Latest Judgments

List of Consumer Court case in StateCommission. Total 345 cases registered in StateCommission Consumer Court.

Tripura

The Branch Manager, Tripura Gramin Bank. V/S Smt. Sukumari Paul

Consumer Court: StateCommission

Appelant Advocate Mr. Anjan Kanti Pal

Respondant Advocate Ms. L. Sarkar

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.43.2017Smt. Sukumari Paul,D/o Late Kedan Chand PaulC/o Smt. Jaya Debbarma,Vill: Old Agartala, P.O. Old Agartala,P.S. Bodhjungnagar, West Tripura.… … … … … Appellant/Complai...

Case Number: 43

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Date of Filing: 03-08-2017

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Date of Upload: 18-11-2017

Tripura

Smt. Dulali Das V/S Tripura Gramin Bank, Represented by The General Manager

Consumer Court: StateCommission

Appelant Advocate Sri. A.Roy Barman, Ms. Leena Sarkar

Respondant Advocate Smt. Paramita Dhar

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.45.2017Tripura Gramin Bank,Represented byThe General Manager,Head Office - Abhoynagar,The Branch Manager,Tripura Gramin Bank,Badharghat Branch,Badharghat, Tripura.… … … … …...

Case Number: 45

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Date of Filing: 20-08-2017

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Date of Upload: 18-11-2017

Tripura

Smt. Mampi Dhar (Ghosh). V/S Tata AIA Life INsurance Co. Ltd.

Life Insurance   Life Insurance   Tata  

Consumer Court: StateCommission

Appelant Advocate Mr. Sampad Choudhury, Mr. Abhijeet Kakoti.

Respondant Advocate Mr. Sukhendu Debbarma

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.12.2017Tata AIA Life Insurance Company Ltd., 14th Floor, Tower A, Peninsula Business Park,Senapati Bapat Marg, Lower Parel,Mumbai-400013.… … … … … Appellant/Opposite Party ...

Case Number: 12

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Date of Filing: 20-03-2017

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Date of Upload: 18-11-2017

Tripura

Sri. Gitesh Ranjan Kar V/S Bharti Hexacom Limited

Consumer Court: StateCommission

Appelant Advocate Mr. Pranabashis Majumder

Respondant Advocate Mr. K.Nath

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.46.2017Bharti Hexacom Limited,Bharti Crescent 1,Nelson Mandela Road, Vasant Kunj, Phase-II,New Delhi-110070, India.(Its local office at S.K. Bose Lane, Dhaleswar, near Old Central Jail, Agartala, West Tripur...

Case Number: 46

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Date of Filing: 25-08-2017

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Date of Upload: 07-11-2017

Tripura

Sri. Raiharan Datta V/S Cholamandalam M.S General Insurance Company Ltd.

Cholamandalam   General Insurance  

Consumer Court: StateCommission

Appelant Advocate Mr. B.Deb, Miss. S.Deb, Miss. P.Roy, Mr. D.Majumder, Miss. A.Bhattacharjee

Respondant Advocate Mr. Sujit Chakraborty

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.9.2017Cholamandalam MS General Insurance Co. Ltd., Represented by its General Manager,Registered office and Head Office at Dare House, 2nd Floor, No.2, N.S.C. Bose Road, Chennai-600001.Sri Mani Sankar Saha,...

Case Number: 9

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Date of Filing: 06-03-2017

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Date of Upload: 18-10-2017

Tripura

Sri Haradhan Sarkar V/S The General Manager, BSNL

Bsnl  

Consumer Court: StateCommission

Appelant Advocate P. Datta

Respondant Advocate Mr. Nepal Majumdar

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONJUDGMENTFirst Appeal No. A/21/2017(Arisen out of Order Dated in Case No. CC/95/2016 of District West Tripura)1. The General Manager, BSNLKaman Chowmuhani, AgartalaWest TripuraTripura...........Appellant(s)Versus1. Sri Haradhan SarkarS/o...

Case Number: 21

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Date of Filing: 20-04-2017

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Date of Upload: 26-09-2017

Tripura

Smt. Sumi Das(Indu) V/S Dr. Partha Pratim Saha

Consumer Court: StateCommission

Appelant Advocate Mr. P.K Biswas, Mr. R.L Nath, Mr. P.Majumder, Mr. M.K Biswas, Mrs. C.Bhowmik, Mrs. P.Mog

Respondant Advocate Mr. S. Lodh, Mr. D. Saha

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.51.2016Dr. Partha Pratim Saha, C/o Devlok Hospital, 24, Dimsagar, Opposite of Astabal Playground, (Presently Vivekananda Stadium), P.S. West Agartala, District - West Tripura.Dr. Bedabrata Pathak, C/o Devlok...

Case Number: 51

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Date of Filing: 15-12-2016

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Date of Upload: 12-09-2017

Tripura

The Managing Director, Edelweiss Tokio Life Insurance Company Ltd. V/S Smt. Santa Banerjee Chakraborty

Edelweiss Tokio Life Insurance   Life Insurance   Life Insurance  

Consumer Court: StateCommission

Appelant Advocate Mr. Ratan Datta, Mr. Rupak Das

Respondant Advocate Mr. Sampad Choudhury

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.41.2017Smt. Santa Banerjee(Chakraborty), W/o Sri Dilip Kumar Chakraborty, Old Kalibari Lane, Near Skylark Club, Krishnanagar, Agartala,P.O. Agartala, District - West Tripura.… … … &helli...

Case Number: 41

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Date of Filing: 29-07-2017

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Date of Upload: 02-11-2018

Tripura

Smt. Renubala Ghosh V/S The Senior Manager, Banamalipur Electrical Sub-Division

Consumer Court: StateCommission

Appelant Advocate Mr. Rajashree Purkaystha

Respondant Advocate Mr. Bhaskar Deb Roy

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.34.2017The Senior Manager, Banamalipur Electrical Sub-Division,Tripura State Electricity Corporation Ltd., Banamalipur, Agartala, West Tripura.The Chairman cum Managing Director, Tripura State Electricity Co...

Case Number: 34

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Date of Filing: 23-06-2017

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Date of Upload: 31-08-2017

Tripura

Sri. Dipak Ch. Kar V/S The Oriental Insurance Co.Ltd

The Oriental Insurance   Oriental Insurance  

Consumer Court: StateCommission

Appelant Advocate Mr. P.Gautam, Mr. S.Debnath

Respondant Advocate Mr. Ashish Nandi

Tripura State Consumer Disputes Redressal Commission, Agartala.Case No.A.21.2016The Oriental Insurance Company Ltd.,Represented by its Sr. Divisional Manager,44/2, Central Road, Kaman Chowmuhani,Agartala-799001, West Tripura. …. …. …. …. Appellant/Oppo...

Case Number: 21

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Date of Filing: 19-05-2016

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Date of Upload: 19-08-2017

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What is the Consumer Forum?

Consumer Forum StateCommission, also known as the Consumer Disputes Redressal Forum of StateCommission - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum StateCommission provides a platform for consumers of StateCommission - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e StateCommission, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of StateCommission consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a StateCommission Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a StateCommission Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in StateCommission consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the StateCommission consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the StateCommission consumer Forum.

What is the time limit for filing a case in StateCommission Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.