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Consumer Court in StateCommission

Judgments by Category.

Travel | Airline

Trip | Hotel | Travel | Airlines | Club

Cargo | Courier

Cargo | Courier

Development Authority / Board

Development Authority | Development Board.

E-Commerce

Amazon | Flipkart | Myntra | Snapdeal | Tata Cliq | Ajio | Nykaa

Electric Companies

Electricity Board | Vidyut.

Fashion

Fashion | Shoes

Fitness | Gym

Fitness | Gym

Hospital | Medical

Hospital | Medical | Clinic

Latest Judgments

List of Consumer Court case in StateCommission. Total 345 cases registered in StateCommission Consumer Court.

Tripura

State Bank of India V/S Dr. Narayan Chandra Saha

Bank Of India   State Bank Of India  

Consumer Court: StateCommission

Appelant Advocate Mr. S. Choudhury, Mr. Anupam Paul

Respondant Advocate MR. A. L. SAHA, MR. K. NANDI. MR. S. BHAUMIK

Tripura State Consumer Disputes Redressal Commission Agartala: West TripuraCase No. A.25 of 2023Dr. Narayan Chandra Saha,S/o Late Nirod Behari Saha,Resident of Flat No.112/Block No.A2(M)-1,Shyamalima Apartment, New Capital Complex,P.S. NCC, P.O. Kunjaban, Pin - 799006.Smt. Ratna ...

Case Number: 25

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Date of Filing: 04-05-2023

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Date of Upload: 29-08-2024

Tripura

NANI GOPAL BISWAS V/S BRANCH MANAGER, LICI, AGARTALA BRANCH 2

Consumer Court: StateCommission

Appelant Advocate NIRANJAN BAL

Respondant Advocate MR. A.K. PAL

Tripura State Consumer Disputes Redressal Commission Agartala: West TripuraCase No. A.54 of 20231. The Divisional Manager,Life Insurance Corporation of India Ltd. (LICI),Silchar Division Office,Meherpur, Silchar, P.O. Silchar,Assam - 788001.2. The Branch Manager,Life Insurance Co...

Case Number: 54

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Date of Filing: 12-10-2023

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Date of Upload: 07-08-2024

Tripura

The Chief Executive officer (CEO), Go Airlines (India) Pvt. Ltd. V/S Sri Sankar Bhattacharjee

Go Airlines  

Consumer Court: StateCommission

Appelant Advocate Mr. Koushik Pal, Mr. Pritam Deb, MR. R. G. CHAKRABORTY

Respondant Advocate MR. A. ROY

Tripura State Consumer Disputes Redressal Commission Agartala: West TripuraCase No. A.32 of 2023Shri Sankar Bhattacharjee,S/o Late Birendra Chandra Bhattacharjee,C/o Shri Ajit Debbarma,Resident of Old Kalibari Lane, Krishnanagar near Advisor Chowmuhani,P.O. H.P.O. Agartala, P.S. ...

Case Number: 32

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Date of Filing: 31-05-2023

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Date of Upload: 07-08-2024

Tripura

THE SENIOR DIVISIONAL MANAGER, NEW INDIA ASSURANCE CO. LTD. V/S SMT. SUBIDITA DAS

New India Assurance  

Consumer Court: StateCommission

Appelant Advocate ANJAN KANTI PAL

Respondant Advocate

Tripura State Consumer Disputes Redressal Commission Agartala: West TripuraCase No. A. 11 of 2024Smt. Subidita Das,W/o Sri Sadhan Chandra Das,14 Krishnanagar, Colonel Chowmuhani,P.O. Agartala, P.S. West Agartala,District - West Tripura..… … … … Appella...

Case Number: 11

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Date of Filing: 30-03-2024

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Date of Upload: 25-07-2024

Tripura

UNION BANK OF INDIA V/S PINAKI DASGUPTA

Bank Of India   Union Bank Of India  

Consumer Court: StateCommission

Appelant Advocate MR. P. DEB, MR. D. DEBNATH, MR. K.S. SARMA

Respondant Advocate MR. P. SAHA, MR. K. SARMA

Tripura State Consumer Disputes Redressal Commission Agartala: West TripuraCase No. A. 61 of 2023SriPinaki Dasgupta,S/o Late Debendra Chandra Dasgupta,Resident of Indranagar, Agartala,P.O. Indranagar, P.S. East Agartala,District - West Tripura, Pin - 799007..… … &he...

Case Number: 61

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Date of Filing: 16-12-2023

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Date of Upload: 25-07-2024

Tripura

CHIEF GENERAL MANAGER, SBI AND OTHERS V/S MR. SATISH DEBBARMA

Sbi  

Consumer Court: StateCommission

Appelant Advocate MR. A. BARIK, MR. H. LASKAR, MR. B. BISWASMR. D. K. PAUL

Respondant Advocate MR. P. SAHA

Tripura State Consumer Disputes Redressal Commission Agartala: West TripuraCase No. A.3 of 2024 Mr. Satish DebbarmaS/o Late Manik Lal Debbarma,Salka Residential Complex,Welfare Society, VIP Road, Gurkhabasti,P.O. Kathal Bagan, Kunjaban, Agartala,P.S. New Capital Complex, Agartala...

Case Number: 3

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Date of Filing: 25-01-2024

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Date of Upload: 29-06-2024

Tripura

TANU SHARMA V/S NATIONAL INSURANCE COMPANY LIMITED

National Insurance   National Insurance Company  

Consumer Court: StateCommission

Appelant Advocate S. K. BHOWMIK, S. BAL, MR. E. L. DARLONG

Respondant Advocate MR. MRIDUL KANTI ARYA

Tripura State Consumer Disputes Redressal Commission Agartala: West TripuraCase No. A. 38 of 2023 National Insurance Company Limited,Represented by its Divisional Manager (In charge),Agartala Division, 42, Akaurah Road,P.S. West Agartala, P.O. H.P.O. Agartala,District - West Trip...

Case Number: 38

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Date of Filing: 28-06-2023

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Date of Upload: 04-06-2024

Tripura

SRI NIRMAL PAUL V/S THE AIRPORT AUTHORITY OF INDIA

Airport Authority Of India   Airport  

Consumer Court: StateCommission

Appelant Advocate MRS. SUJATA DEB GUPTA

Respondant Advocate MR. S. DEY, MR. R. P. GOPE

Case Number: 52

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Date of Filing: 24-09-2023

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Date of Upload: 10-06-2024

Tripura

SAMSUNG INDIA ELECTRONICS PVT.LTD V/S PARIKSHIT DE

Samsung  

Consumer Court: StateCommission

Appelant Advocate MRS. S. DAS, MRS. M. SAHA (DEB), MR. S. CHOUDHURY

Respondant Advocate MR. A. L. SAHA, MR. S. BHAUMIK, MR. K. NANDI

J U D G M E N T [ORAL]Heard Mr. Sampad Choudhury, learned counsel appearing for the appellant and Mr. Kajal Nandi, learned counsel appearing on behalf of the respondent no.1, Samsung India Electronics Pvt. Ltd. Also heard Sri Partha Bhowmik who has appeared on behalf of the respo...

Case Number: 53

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Date of Filing: 04-10-2023

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Date of Upload: 10-04-2024

Tripura

THE BRANCH MANAGER, STATE BANK OF INDIA, AGARTALA BRANCH, V/S MD. ANWAR HOSSAIN

Consumer Court: StateCommission

Appelant Advocate DEBAL SAHA

Respondant Advocate MR. A. L. SAHA, MR. K. NANDI. MR. S. BHAUMIK

Heard Mr. J. Samed, learned counsel appearing for the appellant. Also heard Mr. A.L. Saha, learned counsel appearing for the respondent-SBI.This is an appeal preferred against the judgment and order dated 26.05.2023 passed by the learned District Commission, West Tripura, Agartal...

Case Number: 36

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Date of Filing: 15-06-2023

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Date of Upload: 11-09-2023

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What is the Consumer Forum?

Consumer Forum StateCommission, also known as the Consumer Disputes Redressal Forum of StateCommission - Tripura, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum StateCommission provides a platform for consumers of StateCommission - Tripura to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e StateCommission, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of StateCommission consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a StateCommission Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a StateCommission Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in StateCommission consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the StateCommission consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the StateCommission consumer Forum.

What is the time limit for filing a case in StateCommission Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.