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Consumer Court in StateCommission

Latest Judgments

List of Consumer Court case in StateCommission. Total 8628 cases registered in StateCommission Consumer Court.

Kerala

Aniamma John V/S Asst. Exe. Engineer

Consumer Court: StateCommission

Appelant Advocate V.S.Vineeth Kumar

Respondant Advocate

Cause listCDRC, TrivandrumAppeal(A) No. A/08/153 Asst. Exe. Engineer The Secretary ...........Appellant(s)Vs.Aniamma JohnV.M.John ...........Respondent(s) BEFORE:1. JUSTICE SHRI.K.R.UDAYABHANU Complainant(s)/Appellant(s): OppositeParty/Respondent(s): For the Appellant : For ...

Case Number: 8

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Date of Filing: 29-07-2008

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Date of Upload: 30-11--0001

Kerala

T.K.Kurian V/S The Secretary

Consumer Court: StateCommission

Appelant Advocate B.Sakthidharan Nair

Respondant Advocate

.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 420/2004 The SecretaryThe Asst.Engineer ...........Appellant(s)Vs.T.K.Kurian ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Respondent(s): For the Appellant : For the Respondent...

Case Number: 420

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Date of Filing: 22-05-2004

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Date of Upload: 30-11--0001

Kerala

Vijayan Rajeev V/S Srilankan Airlines Ltd, Rep.by Station Officer

Consumer Court: StateCommission

Appelant Advocate F.Eugine Fernandez

Respondant Advocate R.Krishnappan Nair

.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 363/2003 Srilankan Airlines Ltd, Rep.by Station Officer ...........Appellant(s)Vs.Vijayan Rajeev ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Respondent(s): For the Appellant :...

Case Number: 363

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Date of Filing: 25-04-2003

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Date of Upload: 30-11--0001

Kerala

R.Vijayan Nair V/S Vijayan

Consumer Court: StateCommission

Appelant Advocate N.Babu Rajan

Respondant Advocate P.Raj Mohan

.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 114/2004 Vijayan ...........Appellant(s)Vs.R.Vijayan NairAnilakrishnan ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Respondent(s): For the Appellant : For the Respondent : ORD...

Case Number: 114

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Date of Filing: 07-02-2004

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Date of Upload: 30-11--0001

Kerala

M/s.Oriental Associates V/S M/s.Escotel Mobile Communication Ltd,

Mobile  

Consumer Court: StateCommission

Appelant Advocate V.K.Mohankumar

Respondant Advocate S.Sanil

Cause listCDRC, TrivandrumAppeal(A) No. 713/2004 M/s.Escotel Mobile Communication Ltd, The Manager ...........Appellant(s)Vs.M/s.Oriental Associates ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Respondent(s): For the Appellant : For the Respond...

Case Number: 713

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Date of Filing: 25-08-2004

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Date of Upload: 30-11--0001

Kerala

Dr.Abraham Zachariah V/S M/s.City Couriers Services, Rep.by Partner Parwez Shaukath Ali Merchant

Consumer Court: StateCommission

Appelant Advocate S.Pazhania Pillai

Respondant Advocate G.S.Kalkura

.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 451/2003 M/s.City Couriers Services, Rep.by Partner Parwez Shaukath Ali Merchant ...........Appellant(s)Vs.Dr.Abraham Zachariah ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Re...

Case Number: 451

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Date of Filing: 23-05-2003

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Date of Upload: 30-11--0001

Kerala

K.M.Althaf V/S The Secretary

Consumer Court: StateCommission

Appelant Advocate B.Sakthidharan Nair

Respondant Advocate N.Balakrishnan Nair

.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 565/2005 The Exe.EngineerThe Asst.Exe.EngineerThe Secretary ...........Appellant(s)Vs.K.M.Althaf ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Respondent(s): For the Appellant :...

Case Number: 565

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Date of Filing: 21-05-2005

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Date of Upload: 30-11--0001

Kerala

The Divisional Manager V/S Sherly Saji

Consumer Court: StateCommission

Appelant Advocate Rajeev.S.S

Respondant Advocate S.S.Kalkura

.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 532/2004 Sherly Saji ...........Appellant(s)Vs.The Divisional Manager Branch ManagerThe Branch Manager ...........Respondent(s) BEFORE:1. JUSTICE SHRI.K.R.UDAYABHANU 2. SMT.VALSALA SARNGADHARAN Complainant(s...

Case Number: 532

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Date of Filing: 20-07-2004

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Date of Upload: 30-11--0001

Kerala

Fince Jose V/S The Manager

Consumer Court: StateCommission

Appelant Advocate M.Nizamudeen

Respondant Advocate S.Krishnakumar

.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 931/2003 The Manager ...........Appellant(s)Vs.Fince Jose ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Respondent(s): For the Appellant : For the Respondent : ORDER KERALA S...

Case Number: 931

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Date of Filing: 03-12-2003

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Date of Upload: 30-11--0001

Kerala

Prasanna Rajan V/S The Branch Manager

Consumer Court: StateCommission

Appelant Advocate S.S.Kalkura

Respondant Advocate S.Sankaranarayana Iyer

.CDRC, Sisuvihar Lane, Sasthamangalam.P.O, Trivandrum-10Appeal(A) No. 869/2002 The Branch Manager The Sr.Divisional ManagerThe Zonal Manager ...........Appellant(s)Vs.Prasanna Rajan ...........Respondent(s) BEFORE:1. JUSTICE SHRI.K.R.UDAYABHANU 2. SMT.VALSALA SARNGADHARAN Comp...

Case Number: 869

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Date of Filing: 28-12-2002

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Date of Upload: 30-11--0001

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What is the Consumer Forum?

Consumer Forum StateCommission, also known as the Consumer Disputes Redressal Forum of StateCommission - Kerala, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum StateCommission provides a platform for consumers of StateCommission - Kerala to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e StateCommission, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of StateCommission consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a StateCommission Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a StateCommission Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in StateCommission consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the StateCommission consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the StateCommission consumer Forum.

What is the time limit for filing a case in StateCommission Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.