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Consumer Court in StateCommission

Judgments by Category.

Travel | Airline

Trip | Hotel | Travel | Airlines | Club

Cargo | Courier

Cargo | Courier

Development Authority / Board

Development Authority | Development Board.

E-Commerce

Amazon | Flipkart | Myntra | Snapdeal | Tata Cliq | Ajio | Nykaa

Electric Companies

Electricity Board | Vidyut.

Fashion

Fashion | Shoes

Fitness | Gym

Fitness | Gym

Hospital | Medical

Hospital | Medical | Clinic

Latest Judgments

List of Consumer Court case in StateCommission. Total 1067 cases registered in StateCommission Consumer Court.

Assam

Chairman-cum-Managing Director, The Federal Bank Limited V/S Prof. Fr. Mathew Muttumanna

Federal Bank  

Consumer Court: StateCommission

Appelant Advocate Mr. B. K. Sen

Respondant Advocate Mr. D. Gogoi

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/72/2011InComplaint Case No. CC/2/20081. Prof. Fr. Mathew MuttumannaS/o Late T. E. Chacko, Jagirod Town (Nijorpahar), P.O. , P.S.-Jagirod, Dist.-Morigaon, Assam...........Appellan...

Case Number: 72

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Date of Filing: 13-10-2011

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Date of Upload: 15-05-2017

Assam

Sri Arun Kr Sarma S/O Late Satya Nath Dev Sarmah, V/S State bank of India Represented by the Branch Manager

State Bank Of India   State Bank Of India   Bank Of India   Bank Of India  

Consumer Court: StateCommission

Appelant Advocate Mr. P.Mukharjee

Respondant Advocate Mr. A.K.Sarma

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/47/2012InFirst Appeal No. A/39/20121. State bank of India Represented by the Branch ManagerBarpeta Branch, Barpeta Town, District- Barpeta, Assam Pin-781301...........Appellant(s...

Case Number: 47

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Date of Filing: 07-05-2012

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Date of Upload: 30-11-2017

Assam

National Insurance Company Ltd V/S Sri Ashish Bajaj S/o Sri Bhagabati Bajaj

National Insurance   National Insurance Company   Bajaj  

Consumer Court: StateCommission

Appelant Advocate Mr.S.K.Jain

Respondant Advocate Ms.R.D.Mazunder

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/28/2011InFirst Appeal No. A/20/20111. Sri Ashish Bajaj S/o Sri Bhagabati BajajR/o R.K. Bose Road, Ward No-V, District-Dhuburi, Assam...........Appellant(s)Versus1. National Insur...

Case Number: 28

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Date of Filing: 05-05-2011

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Date of Upload: 29-11-2017

Assam

1. Mahindra & Mahindra Financial Services Limited V/S Sri Nripen Borah, S/o Late Soneswar Bora,

Mahindra & Mahindra  

Consumer Court: StateCommission

Appelant Advocate Mr. G.Saikia

Respondant Advocate Ms. A. Goswami

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/84/2011InFirst Appeal No. A/26/20121. Sri Nripen Borah, S/o Late Soneswar Bora,R/o. Village-Dagaon, Mouza-Athgaon, P.O- Barpatharua, Via-Golaghat, PS-Golaghat, District-Golaghat,...

Case Number: 84

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Date of Filing: 03-11-2011

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Date of Upload: 30-11-2017

Assam

Smt. Parul Paul Wife of Shri Mukul Chandra Paul V/S Sri Pradip Saikia S/o Sri Lalit Saikia

Consumer Court: StateCommission

Appelant Advocate Mr. B.Pathak

Respondant Advocate Mr. N.Goswami

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/37/2012InFirst Appeal No. A/33/20061. Sri Pradip Saikia S/o Sri Lalit SaikiaShani Mandir Road, Haiborgaon, PS. Sadar District- Nagaon, Assam...........Appellant(s)Versus1. Smt. P...

Case Number: 37

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Date of Filing: 03-04-2012

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Date of Upload: 06-12-2017

Assam

M/S North East Cold Storage V/S Md. Tahirul Islam

Storage   Cold Storage  

Consumer Court: StateCommission

Appelant Advocate Mr. A. M. Bujor Barua

Respondant Advocate Mr. S. K. Mahmud Hussain

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/33/2012InComplaint Case No. CC/7/20101. Md. Tahirul IslamS/o Shur Hoque Vill.-Mondalpara,P.O.- Jhowdanga, Dist.- Dhubri, Assam...........Appellant(s)Versus1. M/S North East Cold ...

Case Number: 33

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Date of Filing: 12-03-2012

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Date of Upload: 05-12-2017

Assam

M/S North East Cold Storage V/S Md. Rahmat Ali

Storage   Cold Storage  

Consumer Court: StateCommission

Appelant Advocate Mr. M. Islam

Respondant Advocate Mr. S. K. Mahmud Hussain

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/34/2012InComplaint Case No. CC/8/20101. Md. Rahmat AliS/o Late Zahir Judder Vill.-Boalia (Kukurmara), P.O.-Radha Madhav Haat, Dist-Dhubri, Assam...........Appellant(s)Versus1. M/...

Case Number: 34

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Date of Filing: 12-03-2012

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Date of Upload: 01-12-2017

Assam

Manjur Uddin Mazumder V/S The Managing Director cum Chairman, Air India Ltd.

Air India  

Consumer Court: StateCommission

Appelant Advocate Mr. A.K.Sarkar

Respondant Advocate Mr. S.R.Barbhuiya

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/95/2011InFirst Appeal No. A/12/20121. The Managing Director cum Chairman, Air India Ltd.Narimon Point, Mumbai...........Appellant(s)Versus1. Manjur Uddin MazumderMadhubond ,Silch...

Case Number: 95

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Date of Filing: 15-12-2011

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Date of Upload: 09-07-2015

Assam

Sri Chakrapani Malakar V/S Oriental Insurance Co. Ltd.

Oriental Insurance  

Consumer Court: StateCommission

Appelant Advocate Mr. A. Dutta

Respondant Advocate Mr. R. Deb

Heard Mr. A. Dutta, learned counsel appearing on behalf of the petition in the application for condonation of delay. Ms. R. Rangmei has entered appearance on behalf of the opposite party and she has fairly submitted the she has no objection to the prayer for condonation of delay...

Case Number: 82

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Date of Filing: 03-11-2011

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Date of Upload: 30-05-2015

Assam

The Divisional Manager, The Oriental Insurance Company Ltd. V/S Sri Awadhesh Kumar Choudhury, Proprietor, M/s Bhubneswari Enterprise

The Oriental Insurance   Oriental Insurance  

Consumer Court: StateCommission

Appelant Advocate Mr. D. Nandi

Respondant Advocate Ms. V. L. Talukdar

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/4/2012InFirst Appeal No. A/5/20091. Sri Awadhesh Kumar Choudhury, Proprietor, M/s Bhubneswari EnterpriseS/o Sri Ramdahin Choudhury R/o Narangi, Guwahati-26, Dist.- Kamrup, Assam....

Case Number: 4

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Date of Filing: 06-01-2012

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Date of Upload: 16-02-2017

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What is the Consumer Forum?

Consumer Forum StateCommission, also known as the Consumer Disputes Redressal Forum of StateCommission - Assam, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum StateCommission provides a platform for consumers of StateCommission - Assam to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e StateCommission, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of StateCommission consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a StateCommission Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a StateCommission Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in StateCommission consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the StateCommission consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the StateCommission consumer Forum.

What is the time limit for filing a case in StateCommission Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.