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Consumer Court in StateCommission

Latest Judgments

List of Consumer Court case in StateCommission. Total 1074 cases registered in StateCommission Consumer Court.

Assam

The Vice President, Toyota Kirloskar India Pvt. Ltd. V/S Mr. Satho Basumatary

Toyota   Kirloskar  

Consumer Court: StateCommission

Appelant Advocate Mr. R Phukan

Respondant Advocate

Seen and perused the complaint. Heard Mr. R. Phukan, learned counsel appearing for the complainant. The complaint relates to a motor vehicle accident. There is no police case. Copy of GD Entry also has not been furnished. There is no accident information report. Report from MVI h...

Case Number: 5

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Date of Filing: 06-05-2014

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Date of Upload: 24-03-2015

Assam

M/S Monotech System Limitted V/S M/S Sreeram Merchandise Partnership firm represented by the Managing Partner Smt. Anamika Paul W/o Sri Sumit Kumar Paul

Consumer Court: StateCommission

Appelant Advocate Mr.S.P.Choudhury

Respondant Advocate Mr. D.K.Bakshi

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIFirst Appeal No. A/27/2013(Arisen out of Order Dated in Case No. of District )1. M/S Sreeram Merchandise Partnership firm represented by the Managing Partner Smt. Anamika Paul W/o Sri Sumit Kumar PaulR/o Chandic...

Case Number: 27

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Date of Filing: 19-08-2013

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Date of Upload: 15-12-2017

Assam

The Assistant Chief Engineer(Commercial), Assam State Electricity Board V/S Nasimul Gani Choudhury

Electricity Board   Electricity  

Consumer Court: StateCommission

Appelant Advocate Mr. D. Deka

Respondant Advocate

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/51/2014InFirst Appeal No. A/28/20141. Nasimul Gani ChoudhuryProprietor of M/s Chinu Welding Workshop, Bhella-781309BarpetaAssam...........Appellant(s)Versus1. The Assistant Chief...

Case Number: 51

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Date of Filing: 05-08-2014

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Date of Upload: 31-03-2015

Assam

Branch Manager, United India Insurance Co. Ltd. V/S Sri Ganesh Biswakarma

United India Insurance  

Consumer Court: StateCommission

Appelant Advocate Mr. A. Ganguli

Respondant Advocate Mr. A. J. Saikia

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/49/2014InFirst Appeal No. A/45/20141. Sri Ganesh BiswakarmaS/o Sri Chandra Bahadur Biswakarma, R/o Borgang Tea Estate, P.O.- Borgang, P.S.-BihaliSonitpurAssam...........Appellant...

Case Number: 49

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Date of Filing: 19-07-2014

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Date of Upload: 31-03-2015

Assam

Abdul Yusuf Zamali V/S New India Assurance Co. Ltd.

New India Assurance  

Consumer Court: StateCommission

Appelant Advocate Mr. K. K. Bhatta

Respondant Advocate Mr. I. A. talukdar

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/11/2014InFirst Appeal No. A/10/20141. New India Assurance Co. Ltd.new India Assurance Building 87, Mahatma Gandhi Road, MumbaiMaharastra...........Appellant(s)Versus1. Abdul Yusu...

Case Number: 11

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Date of Filing: 13-02-2014

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Date of Upload: 30-03-2015

Assam

Abdul Yusuf Zamali V/S New India Assurance Co. Ltd.

New India Assurance  

Consumer Court: StateCommission

Appelant Advocate Mr. K. K. Bhatta

Respondant Advocate Mr. I. A. talukdar

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/12/2014InFirst Appeal No. A/10/20141. New India Assurance Co. Ltd. New India Assurance Building 87, Mahatma Gandhi Road, MumbaiMaharastra...........Appellant(s)Versus1. Abdul Yus...

Case Number: 12

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Date of Filing: 13-02-2014

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Date of Upload: 30-03-2015

Assam

Sri Amit Kumar Binani, Proprietor of M/s Parivar V/S Chief Regional Manager, National Insurance Co. Ltd.

National Insurance  

Consumer Court: StateCommission

Appelant Advocate Mr. I. Barooah

Respondant Advocate

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/48/2014InFirst Appeal No. A/44/20141. Chief Regional Manager, National Insurance Co. Ltd.Guwahati Regional Office, G. S. Road, Bhangagarh, Guwahati-781005.KamrupAssam...........A...

Case Number: 48

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Date of Filing: 18-07-2014

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Date of Upload: 31-03-2015

Assam

Sri Trailokya Nath Talukdar V/S Oriental Insurance Company Ltd.

Oriental Insurance   Oriental Insurance Company  

Consumer Court: StateCommission

Appelant Advocate Mr. N. Deka

Respondant Advocate Mrs. M. Choudhury

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/60/2014InFA/5/20121. Oriental Insurance Company Ltd.Oriental House, A-25/27 Asaf Ali Road, New Delhi-110002 BEFORE:HON'BLE MR. Biren Ch. Medhi PRESIDING MEMBERHON'BLE MRS. Dr. Sh...

Case Number: 60

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Date of Filing: 10-09-2014

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Date of Upload: 01-04-2015

Assam

The Director, Apollo Hospitals V/S Mr. Mumit Choudhury

Apollo Hospitals  

Consumer Court: StateCommission

Appelant Advocate Mr. S.B. Rahman

Respondant Advocate

BY MR. B.C. MEDHI, Seen and perused the complaint petition. Heard Mr. S.B. Rahman, learned counsel, appearing for the complainant. Also perused petition dated 8-9-2014 filed under section 17(2)(b) of the Consumer Protection Act, 1986. The complaint has been filed against -The Dir...

Case Number: 8

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Date of Filing: 12-08-2014

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Date of Upload: 24-03-2015

Assam

The Chairman-cum-Managing Director, Assam Power Distribution Company Ltd. V/S Sri Niren Nath

Assam Power Distribution Company  

Consumer Court: StateCommission

Appelant Advocate Mr. K. M. Haloi

Respondant Advocate

BEFORE THE ASSAM STATE CONSUMER DISPUTES REDRESSAL COMMISSIONGUWAHATIMiscellaneous Application No. MA/57/2014InFirst Appeal No. A/51/20141. Sri Niren NathS/o Late Debeswar Nath, Vill.-Hautoly Nathgaon, P.O.-MoukhowaGolaghatAssam2. Smti. Mamoni HazarikaW/o Sri Niren Nath, Vill.-Ha...

Case Number: 57

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Date of Filing: 06-09-2014

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Date of Upload: 01-04-2015

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What is the Consumer Forum?

Consumer Forum StateCommission, also known as the Consumer Disputes Redressal Forum of StateCommission - Assam, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum StateCommission provides a platform for consumers of StateCommission - Assam to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e StateCommission, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of StateCommission consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a StateCommission Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a StateCommission Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in StateCommission consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the StateCommission consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the StateCommission consumer Forum.

What is the time limit for filing a case in StateCommission Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.