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Consumer Court in Sonitpur

Sonitpur Consumer Court Address

Address: P.O. Tezpur - District Sonitpur

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Sonitpur. Total 218 cases registered in Sonitpur Consumer Court.

Assam

Oriental Insurance Company V/S Md Faridul Islam

Oriental Insurance  

Consumer Court: Sonitpur

Appelant Advocate Mr Salim Khan

Respondant Advocate Ashim Choudhary

Case Number: 28

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Date of Filing: 13-11-2015

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Date of Upload: 01-12-2017

Assam

National Ins Co Ltd V/S MD Muktar Hussain

Consumer Court: Sonitpur

Appelant Advocate Salim Khan

Respondant Advocate P.kakoti

Case Number: 9

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Date of Filing: 19-04-2016

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Date of Upload: 11-09-2017

Assam

BRANCH MANAGER,AUTO AXIS PVT. LTD V/S SREE SANJIB BORAH

Consumer Court: Sonitpur

Appelant Advocate Smt. Monalisa Devi

Respondant Advocate

Final Order District Consumer Disputes Redressal Forum, Sonitpur TezpurComplaint Case No. CC/35/2015( Date of Filing : 23 Dec 2015 )1. SREE SANJIB BORAHSon of Benudhar Borah Resident of Village Deepota, P.O: Deepota P.S: Tezpur, Dist: Sonitpur, AssamSonitpurAssam...........Compla...

Case Number: 35

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Date of Filing: 23-12-2015

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Date of Upload: 07-11-2019

Assam

Jain International Organisation V/S Sri Narendra Kumar Bhutoria

Consumer Court: Sonitpur

Appelant Advocate Pankaj Nath

Respondant Advocate

Final Order District Consumer Disputes Redressal Forum, Sonitpur TezpurComplaint Case No. CC/7/2017( Date of Filing : 16 Feb 2017 )1. Sri Narendra Kumar Bhutoria S/o:Himmat Mall Bhutoria Resident Of Baroholia,Tezpur P.O&P.S:Tezpur - 784001 SonitpurAssam...........Complainant(s)Ve...

Case Number: 7

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Date of Filing: 16-02-2017

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Date of Upload: 05-07-2019

Assam

SBI Life Insurance Co.Ltd(Branch Office) V/S Sri Kaushik Borah

Sbi   Sbi   Sbi Life Insurance   Life Insurance   Life Insurance  

Consumer Court: Sonitpur

Appelant Advocate S.K Biswas

Respondant Advocate M.R Das

Case Number: 2

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Date of Filing: 02-01-2016

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Date of Upload: 05-09-2017

Assam

Chevrolet, General Motors India Pvt.Ltd V/S Mr Ananta Goswami

General Motors  

Consumer Court: Sonitpur

Appelant Advocate Mr Ananta Goswami

Respondant Advocate Kishor Kumar Bordoloi

Case Number: 6

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Date of Filing: 02-04-2016

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Date of Upload: 08-09-2017

Assam

M/S Ghosh Brothers Automobiles V/S Sri Bablu Mahanta

Consumer Court: Sonitpur

Appelant Advocate Mr P.kakoty

Respondant Advocate Mr P .Saikia

Case Number: 7

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Date of Filing: 28-02-2014

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Date of Upload: 25-01-2018

Assam

Universal Sompo General Insurance Co Ltd V/S Mr Teswang Dorjee

Universal Sompo General Insurance   General Insurance  

Consumer Court: Sonitpur

Appelant Advocate Mr S.Khan

Respondant Advocate Mr M. Boruah

Case Number: 20

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Date of Filing: 25-09-2013

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Date of Upload: 15-05-2018

Assam

Reebok India Company V/S Sri Bijit Borah

Reebok  

Consumer Court: Sonitpur

Appelant Advocate Mr Kishore Deka

Respondant Advocate Mr Abhijit Kar

Case Number: 25

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Date of Filing: 30-10-2015

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Date of Upload: 28-11-2017

Assam

National Insurance Co Ltd V/S Sri Pranjal Pratim Bhuyan

National Insurance  

Consumer Court: Sonitpur

Appelant Advocate Mr S.Khan

Respondant Advocate Mr P.Kakoty

Case Number: 19

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Date of Filing: 25-09-2013

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Date of Upload: 14-05-2018

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What is the Consumer Forum?

Consumer Forum Sonitpur, also known as the Consumer Disputes Redressal Forum of Sonitpur - Assam, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Sonitpur provides a platform for consumers of Sonitpur - Assam to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Sonitpur, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Sonitpur consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Sonitpur Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Sonitpur Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Sonitpur consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Sonitpur consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Sonitpur consumer Forum.

What is the time limit for filing a case in Sonitpur Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.