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Consumer Court in North 24 Parganas

North 24 Parganas Consumer Court Address

Address: Maya Bhavan (1st Floor), 2, Barrackpore Road, PO Nabapally, Distt. 24 Pgs. (N), Barasat – 700126

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Judgments by Category.

Travel | Airline

Trip | Hotel | Travel | Airlines | Club

Cargo | Courier

Cargo | Courier

Development Authority / Board

Development Authority | Development Board.

E-Commerce

Amazon | Flipkart | Myntra | Snapdeal | Tata Cliq | Ajio | Nykaa

Electric Companies

Electricity Board | Vidyut.

Fashion

Fashion | Shoes

Fitness | Gym

Fitness | Gym

Hospital | Medical

Hospital | Medical | Clinic

Latest Judgments

List of Consumer Court case in North 24 Parganas. Total 5986 cases registered in North 24 Parganas Consumer Court.

West Bengal

The Director, Sahara Q Gold Mart Limited V/S Monirul Islam, S/O- Soyed Ali Molla

Consumer Court: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Miscellaneous Application No. MA/229/2024( Date of Filing : 18 Jul 2024 )InComplaint Case No. CC/90/20221. Monirul Islam, S/O- Soyed Ali Molla............Appellant(s)Versus1. The Director, Sahara Q Gold Mart Limited............Respon...

Case Number: 229

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Date of Filing: 18-07-2024

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Date of Upload: 25-09-2024

West Bengal

The Director, Saharayn Universal Multipurpose Society Limited V/S Sumanta Sanpui, S/O- Raghunath Sanpui

Society  

Consumer Court: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Miscellaneous Application No. MA/227/2024( Date of Filing : 18 Jul 2024 )InComplaint Case No. CC/92/20221. Sumanta Sanpui, S/O- Raghunath Sanpui............Appellant(s)Versus1. The Director, Saharayn Universal Multipurpose Society Li...

Case Number: 227

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Date of Filing: 18-07-2024

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Date of Upload: 25-09-2024

West Bengal

Rollatainers Niryat Private Limited, Represented by its Director Sri Banibrata Banerjee, S/O- Sudhab V/S Sri Biswajit Mukherjee, S/O- Onkar Nath Mukherjee

Consumer Court: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Miscellaneous Application No. MA/129/2024( Date of Filing : 06 May 2024 )InComplaint Case No. CC/207/20221. Sri Biswajit Mukherjee, S/O- Onkar Nath Mukherjee............Appellant(s)Versus1. Rollatainers Niryat Private Limited, Repres...

Case Number: 129

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Date of Filing: 06-05-2024

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Date of Upload: 25-09-2024

West Bengal

The Director, Saharayn Universal Multipurpose Society Limited V/S Barun Sanpui, S/O- Santosh Sanpui

Society  

Consumer Court: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Miscellaneous Application No. MA/231/2024( Date of Filing : 18 Jul 2024 )InComplaint Case No. CC/93/20221. Barun Sanpui, S/O- Santosh Sanpui............Appellant(s)Versus1. The Director, Saharayn Universal Multipurpose Society Limite...

Case Number: 231

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Date of Filing: 18-07-2024

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Date of Upload: 25-09-2024

West Bengal

The Director, Saharayn Universal Multipurpose Society Limited V/S Monirul Islam, S/O- Soyed Ali Molla

Society  

Consumer Court: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Miscellaneous Application No. MA/230/2024( Date of Filing : 18 Jul 2024 )InComplaint Case No. CC/91/20221. Monirul Islam, S/O- Soyed Ali Molla............Appellant(s)Versus1. The Director, Saharayn Universal Multipurpose Society Limi...

Case Number: 230

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Date of Filing: 18-07-2024

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Date of Upload: 25-09-2024

West Bengal

HDFC Bank Limited,HDFC Bank House V/S Sri Sandeep Kumar Shaw

Hdfc   HDFC Bank  

Consumer Court: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Miscellaneous Application No. MA/166/2024( Date of Filing : 08 Jun 2024 )Incc/194/20161. Sri Sandeep Kumar Shaw............Appellant(s)Versus1. HDFC Bank Limited,HDFC Bank House............Respondent(s) BEFORE:HON'BLE MR. Daman Prasa...

Case Number: 166

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Date of Filing: 08-06-2024

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Date of Upload: 26-09-2024

West Bengal

HDFC Bank Limited,HDFC Bank house V/S Sri Sandip Kumar Shaw

Hdfc   HDFC Bank  

Consumer Court: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Miscellaneous Application No. MA/165/2024( Date of Filing : 08 Jun 2024 )Incc/194/20161. Sri Sandip Kumar Shaw............Appellant(s)Versus1. HDFC Bank Limited,HDFC Bank house............Respondent(s) BEFORE:HON'BLE MR. Daman Prasad...

Case Number: 165

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Date of Filing: 08-06-2024

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Date of Upload: 26-09-2024

West Bengal

The Superintendent J.N.M. hospital V/S Mrs. Safura Bibi,W/o Kutubuddin Gazi

Hospital  

Consumer Court: North 24 Parganas

Appelant Advocate Rajesh Biswas

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/249/2024( Date of Filing : 11 Sep 2024 )1. Mrs. Safura Bibi,W/o Kutubuddin GaziVillage-sashipur,P.o. Kuligarh,P.S. Aamdanga...........Complainant(s)Versus1. The Superintendent J.N.M. hospitalQuarter No-E/88,Bloc...

Case Number: 249

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Date of Filing: 11-09-2024

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Date of Upload: 25-09-2024

West Bengal

Prosenjit Mukherjee,S/o Panchkari Mukherjee,Director Simoco System & Infrastructure Solution Ltd. V/S Kaushik Chakraborty,S/o Mantu Chakraborty

Consumer Court: North 24 Parganas

Appelant Advocate

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/246/2024( Date of Filing : 10 Sep 2024 )1. Kaushik Chakraborty,S/o Mantu Chakraborty28 Panchanantala Road,P.O. & P.S. Bally...........Complainant(s)Versus1. Prosenjit Mukherjee,S/o Panchkari Mukherjee,Director S...

Case Number: 246

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Date of Filing: 10-09-2024

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Date of Upload: 20-09-2024

West Bengal

Subachhaya Construction V/S Smt. Jhumpa Ghosh,W/o Sri Amit Dutta

Construction  

Consumer Court: North 24 Parganas

Appelant Advocate Shamim Ahmed

Respondant Advocate

DCDRC North 24 Paraganas BarasatKolkata-700126.Complaint Case No. CC/47/2023( Date of Filing : 20 Feb 2023 )1. Smt. Jhumpa Ghosh,W/o Sri Amit Dutta6 No. Bijoy Nagar,Deshbandhu Pally,P.O. and P.S.-Naihati2. Sri Amit Dutta,S/o Bidhan Chandra Dutta6 No. Bijoy Nagar,DeshbandhuPally,P...

Case Number: 47

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Date of Filing: 20-02-2023

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Date of Upload: 17-09-2024

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What is the Consumer Forum?

Consumer Forum North 24 Parganas, also known as the Consumer Disputes Redressal Forum of North 24 Parganas - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum North 24 Parganas provides a platform for consumers of North 24 Parganas - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e North 24 Parganas, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of North 24 Parganas consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a North 24 Parganas Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a North 24 Parganas Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in North 24 Parganas consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the North 24 Parganas consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the North 24 Parganas consumer Forum.

What is the time limit for filing a case in North 24 Parganas Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.