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Consumer Court in NCDRC

NCDRC Consumer Court Address

Address: Upbhokta Nyay Bhawan, F-Block, GPO Complex INA, New Delhi

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Judgments by Category.

Travel | Airline

Trip | Hotel | Travel | Airlines | Club

Cargo | Courier

Cargo | Courier

Development Authority / Board

Development Authority | Development Board.

E-Commerce

Amazon | Flipkart | Myntra | Snapdeal | Tata Cliq | Ajio | Nykaa

Electric Companies

Electricity Board | Vidyut.

Fashion

Fashion | Shoes

Fitness | Gym

Fitness | Gym

Hospital | Medical

Hospital | Medical | Clinic

Latest Judgments

List of Consumer Court case in NCDRC. Total 44244 cases registered in NCDRC Consumer Court.

NCDRC

M/S. SHUBH ENTERPRISES V/S DINESH JAIN & ANR.

Consumer Court: NCDRC

Appelant Advocate MR. SRIJAN NAYAK & MR. VIKAS NAUTIYAL

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 600 OF 20191. DINESH JAIN & ANR............Complainant(s)Versus1. M/S. SHUBH ENTERPRISESR/o A-203, Swapna Lok Building, Opp., Nartakwala Lane, S.V. Road, Borivali (West),MUMBAI - 400092MAHARASHTRA2. MR. GO...

Case Number: 600

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Date of Filing: 10-04-2019

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Date of Upload: 21-08-2024

NCDRC

ANSAL HOUSING & CONSTRUCTION LTD. & 4 ORS. V/S SOMENDER GAUTAM

Construction   Ansal Housing  

Consumer Court: NCDRC

Appelant Advocate MR. RAJESH GUPTA & HARPREET SINGH

Respondant Advocate MR. KUMAR DEEPRAJ & VIDIT AGARWAL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 1597 OF 2018(Against the Order dated 14/03/2018 in Complaint No. 224/2014 of the State Commission Delhi)1. SOMENDER GAUTAM 2, APPLE CROSS LANE SETAUKET NEW YORK 11733USA...........Appellant(s)Versus1. ANSAL...

Case Number: 1597

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Date of Filing: 05-09-2018

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Date of Upload: 21-08-2024

NCDRC

VENNAPU PRASADA RAO V/S UNION OF INDIA

Union Of India  

Consumer Court: NCDRC

Appelant Advocate ANUSHKAA ARORA

Respondant Advocate RENUKA SAHU & SAYAM BHATIA & SHUBHAM BHATIA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 440 OF 2022(Against the Order dated 19/04/2022 in Complaint No. 125/2017 of the State Commission Telangana)1. UNION OF INDIAOWNING SOUTH CENTRALK RAILWAY, REPRESENTED THROUGH GENERAL MANAGER, RAIL NILAYAM,,...

Case Number: 440

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Date of Filing: 17-06-2022

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Date of Upload: 22-08-2024

NCDRC

A. SYAMALA REDDY V/S MACROTECH DEVELOPERS LTD.

Consumer Court: NCDRC

Appelant Advocate RAHUL KRIPLANI, SUHASINI SEN, REA BHALLA & SUPRAJA V.

Respondant Advocate ARUNA GUPTA & ALABHYA DHAMIJA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 422 OF 2023(Against the Order dated 26/10/2022 in Complaint No. 36/2015 of the State Commission Telangana)1. MACROTECH DEVELOPERS LTD.LODHA EXCELUS, APPOLO MILLS COMPOUND, N.M. JOSHI MARG, MUMBAI-400011.......

Case Number: 422

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Date of Filing: 11-04-2023

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Date of Upload: 21-08-2024

NCDRC

STATE BANK OF INDIA & ANR. V/S HEMANGI & ANR.

State Bank Of India   Bank Of India  

Consumer Court: NCDRC

Appelant Advocate M.P CHACHARKAR

Respondant Advocate MR. SIDDHARTH SANGAL, RITESH KHARE & AKHILESH GOSAIN

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 62 OF 2023(Against the Order dated 23/06/2022 in Complaint No. 74/2014 of the State Commission Maharashtra)1. HEMANGI & ANR.W/O ROHIT VAID, AGED ABOUT 32Y, OCCUPATION:HOUSEHOLD , C/O SH. M.O CHACHARKAR, 4-5...

Case Number: 62

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Date of Filing: 17-01-2023

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Date of Upload: 20-08-2024

NCDRC

VIPENDER MANN & ORS. V/S THOMAS COOK (INDIA) LTD.

Consumer Court: NCDRC

Appelant Advocate M/S. GAGRAT & COMPANY

Respondant Advocate M/S. KNM & PARTNERS

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 779 OF 2021(Against the Order dated 13/04/2021 in Complaint No. 4/2017 of the State Commission Delhi)1. THOMAS COOK (INDIA) LTD. THOMAS COOK BUILDING, DR.D.N.ROAD, FORT, MUMBAI-400001...........Appellant(s)...

Case Number: 779

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Date of Filing: 09-11-2021

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Date of Upload: 20-08-2024

NCDRC

SARITA DEVI V/S AEGON LIFE INSURANCE CO. LTD.

Aegon Life Insurance   Life Insurance  

Consumer Court: NCDRC

Appelant Advocate MR. MANISH SHANKER VERMA

Respondant Advocate MR. PULKIT TARE & ANUP JAIN

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 378 OF 2018(Against the Order dated 07/11/2017 in Complaint No. 58/2016 of the State Commission Bihar) 1. AEGON LIFE INSURANCE CO. LTD.MANAGING DIRECTOR BUILDING NO 3 3 FLOOR UNIT NO 1 NESCO IT PARK WESTERN...

Case Number: 378

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Date of Filing: 09-03-2018

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Date of Upload: 22-08-2024

NCDRC

HEMANGI & 2 ORS. V/S SBI LIFE INSURANCE COMPANY LTD.

Sbi   Sbi Life Insurance   Life Insurance  

Consumer Court: NCDRC

Appelant Advocate M/S. G.L. CHAWLA & ASSOCIATES

Respondant Advocate MR. M. P. CHACHARKAR

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 593 OF 2022(Against the Order dated 23/06/2022 in Complaint No. 74/2014 of the State Commission Maharashtra)1. SBI LIFE INSURANCE COMPANY LTD. SEAWOODS GRAND CENTRAL, F WING 8TH FLOOR, PLOT NO. R-1, SECTOR-...

Case Number: 593

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Date of Filing: 10-08-2022

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Date of Upload: 20-08-2024

NCDRC

MEENA DEVI SINGHANIYA V/S LIFE INSURANCE CORPORATION OF INDIA

Life Insurance Corporation   Life Insurance  

Consumer Court: NCDRC

Appelant Advocate MR. ANKUR GOEL

Respondant Advocate MR. ANAND SHANKAR JHA , MR. ARPIT GUPTA , MEENAKSHI DEVGAN, MR. ABHILEKH TIWARI& MR. GIRISH BHARDWAJ & MR. SACHIN MINTRI

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 668 OF 2023(Against the Order dated 20/04/2023 in Complaint No. 86/2017 of the State Commission Chhattisgarh)1. LIFE INSURANCE CORPORATION OF INDIADIVISIONAL OFFICE MAGARPARAROAD, BILASPUR THROUGH SHRI ASHO...

Case Number: 668

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Date of Filing: 14-06-2023

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Date of Upload: 20-08-2024

NCDRC

CHANDRAKANT BABURAO MATE V/S M/S. SAMARTH CONSTRUCTIONS & ANR.

Consumer Court: NCDRC

Appelant Advocate MR. UDAY B. WAVIKAR

Respondant Advocate M/S. CORPORATE JURIST

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 771 OF 2021(Against the Order dated 27/07/2018 in Complaint No. 516/2016 of the State Commission Maharashtra) 1. M/S. SAMARTH CONSTRUCTIONS & ANR. THROUGH ITS PARTNER,SAU.ANITA BALASAHEB POKLE, KA,ATWADA SH...

Case Number: 772

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Date of Filing: 03-11-2021

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Date of Upload: 20-08-2024

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What is the Consumer Forum?

Consumer Forum NCDRC, also known as the Consumer Disputes Redressal Forum of NCDRC - NCDRC, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum NCDRC provides a platform for consumers of NCDRC - NCDRC to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e NCDRC, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of NCDRC consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a NCDRC Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a NCDRC Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in NCDRC consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the NCDRC consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the NCDRC consumer Forum.

What is the time limit for filing a case in NCDRC Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.