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Consumer Court in Kolkata-II(Central)

Kolkata-II(Central) Consumer Court Address

Address: 8B, Nelie Sengupta Sarani, 7th Floor, Kolkata – 700087

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Kolkata-II(Central). Total 6364 cases registered in Kolkata-II(Central) Consumer Court.

West Bengal

The Manager,Country Vacations. V/S Suchitra Kumar Biswas

Consumer Court: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/6/2021( Date of Filing : 06 Jan 2021 )1. Suchitra Kumar BiswasFlat no.3A,3rd Floor,9,Tanupukur Road,Dhakuria,Kolkata-700031.2. Pur...

Case Number: 6

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Date of Filing: 06-01-2021

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Date of Upload: 16-05-2023

West Bengal

Voyagers Club Tours Ltd. V/S Pradip Kumar Dutta

Club   Voyagers Club Tours  

Consumer Court: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/177/2022( Date of Filing : 17 May 2022 )1. Pradip Kumar Dutta15/6, Mondal Para Lane, P.O. Noapara, P.S. Baranagar, Dist-North 24 P...

Case Number: 177

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Date of Filing: 17-05-2022

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Date of Upload: 23-05-2023

West Bengal

Dr.P.K.Mishra/Dr.T.J.Ghosh/Dr.D.D.Paramanik,Dept. of N.R.S.Medical College and Hospital V/S Susanta Mitra

Hospital  

Consumer Court: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/421/2019( Date of Filing : 16 Oct 2019 )1. Susanta Mitra390,Subhas Nagar By Lane,P.S.Dum Dum,P.O.Rabindranagar,Dum Dum Cantonment,...

Case Number: 421

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Date of Filing: 16-10-2019

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Date of Upload: 16-05-2023

West Bengal

The Principal, Bhowanipur Education Society College V/S Alok Kumar Chowdhury

Education   Society  

Consumer Court: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/76/2022( Date of Filing : 11 Mar 2022 )1. Alok Kumar Chowdhury91, Deshpran Sashmal Road, Kolkata-700033.2. Devansh Chowdhury91, De...

Case Number: 76

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Date of Filing: 11-03-2022

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Date of Upload: 16-05-2023

West Bengal

Life Insurance Corporation of India V/S Malay Kanti Manna

Life Insurance Corporation   Life Insurance  

Consumer Court: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/101/2023( Date of Filing : 25 Apr 2023 )1. Malay Kanti Manna55/8.Palm Avenue,Flat no.4,Kolkata-700019,P.S. Karaya............Compl...

Case Number: 101

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Date of Filing: 25-04-2023

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Date of Upload: 10-05-2023

West Bengal

TATA Capital Finance Services Ltd. V/S Paras Comercial Corporation

Finance   Tata   Tata Capital  

Consumer Court: Kolkata-II(Central)

Appelant Advocate Trambak Ghosh

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/104/2023( Date of Filing : 28 Apr 2023 )1. Paras Comercial Corporation21,Hemant Basu Sarani,Room no.302,3rd Floor,Kolkata-700001.....

Case Number: 104

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Date of Filing: 28-04-2023

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Date of Upload: 23-05-2023

West Bengal

The Chief Manager, Bank of Baroda V/S Paras Home Poduct Corporation

Bank Of Baroda   Bank Of Baroda  

Consumer Court: Kolkata-II(Central)

Appelant Advocate Trambak Ghosh

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/93/2023( Date of Filing : 12 Apr 2023 )1. Paras Home Poduct Corporation21, Hemant Basu Sarani,Room no.302,3rd Floor,Kolkata-700001...

Case Number: 93

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Date of Filing: 12-04-2023

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Date of Upload: 23-05-2023

West Bengal

Tata AIG General Insurance Co. Ltd. V/S La Reliant Aluminium Pvt. Ltd.

Tata Aig General Insurance   General Insurance   Tata  

Consumer Court: Kolkata-II(Central)

Appelant Advocate Avishek Das

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/375/2021( Date of Filing : 07 Oct 2021 )1. La Reliant Aluminium Pvt. Ltd.Diamond Heritage, Room no.704,16, Starnd Road, Kolkata-70...

Case Number: 375

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Date of Filing: 07-10-2021

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Date of Upload: 12-05-2023

West Bengal

Bajaj Allianz General Insurance Co. Ltd. V/S Anjali Mondal

Bajaj Allianz   Bajaj Allianz   Bajaj Allianz General Insurance   General Insurance   Bajaj  

Consumer Court: Kolkata-II(Central)

Appelant Advocate D.Halder

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/225/2019( Date of Filing : 26 Jun 2019 )1. Anjali Mondal4, Madhab Ghosh Lane, Howrah-711107............Complainant(s)Versus1. Baja...

Case Number: 225

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Date of Filing: 26-06-2019

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Date of Upload: 04-05-2023

West Bengal

Appropriate Authority of Country Club V/S Jagannath Dutta

Country Club   Club  

Consumer Court: Kolkata-II(Central)

Appelant Advocate Md.Anzad Hossain

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/487/2019( Date of Filing : 03 Dec 2019 )1. Jagannath Dutta12,Gold Park Rajdanga Tribarna Sangha,R.B.Connector,P.S.Kasba,P.O.EKTP,K...

Case Number: 487

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Date of Filing: 03-12-2019

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Date of Upload: 04-05-2023

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What is the Consumer Forum?

Consumer Forum Kolkata-II(Central), also known as the Consumer Disputes Redressal Forum of Kolkata-II(Central) - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Kolkata-II(Central) provides a platform for consumers of Kolkata-II(Central) - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Kolkata-II(Central), State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Kolkata-II(Central) consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Kolkata-II(Central) Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Kolkata-II(Central) Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Kolkata-II(Central) consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Kolkata-II(Central) consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Kolkata-II(Central) consumer Forum.

What is the time limit for filing a case in Kolkata-II(Central) Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.