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Consumer Court in Kamrup

Kamrup Consumer Court Address

Address: Redcross Hospital Road, Chandmari Guwahati 3

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Kamrup. Total 836 cases registered in Kamrup Consumer Court.

Assam

ICICI Lombard V/S Mizamul Hoque

Icici Lombard  

Consumer Court: Kamrup

Appelant Advocate Abu Md Iftikar Rahman

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/7/2018( Date of Filing : 24 Jan 2018 )1. Mizamul HoqueS/O- Md Isob Ali, R/O- Vill- Sonaiberapam, P.O- Balikatia,P.S- Juria,Dist-Nagaon,Assam...........Complainant(s)Versus1. ICICI LombardRegd office at...

Case Number: 7

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Date of Filing: 24-01-2018

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Date of Upload: 20-02-2020

Assam

French Motor Car Co.Ltd., Commercial Vehicle Dealer, Represented by its Manager V/S Mrs Ajufa Khatun

Consumer Court: Kamrup

Appelant Advocate Shri P.Rahman

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/86/2018( Date of Filing : 19 Nov 2018 )1. Mrs Ajufa KhatunW/O- Gafur Ali, R/O- Gorchuk,Katabari,Talebsah Path, Guwahati-18, P.O & P.S- Gorchuk,Dist-Kamrup(M),Assam...........Complainant(s)Versus1. Fren...

Case Number: 86

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Date of Filing: 19-11-2018

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Date of Upload: 20-02-2020

Assam

e-Novation cum Jai Maa Kamakhya & Co. V/S Shaikh Maleque Nawaz

Consumer Court: Kamrup

Appelant Advocate Mr Dipjyoti Deka

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/15/2018( Date of Filing : 22 Feb 2018 )1. Shaikh Maleque NawazS/O- Late Sri Shaikh Khoda Hafez, Shaikh Building,Panbazar,Guwahati-781001...........Complainant(s)Versus1. e-Novation cum Jai Maa Kamakhya...

Case Number: 15

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Date of Filing: 22-02-2018

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Date of Upload: 19-02-2020

Assam

The Branch Manager , ICICI Lombard General Insurance Co.Ltd. V/S Sri Manash Kr Nath

Icici Lombard General Insurance   Icici Lombard   General Insurance  

Consumer Court: Kamrup

Appelant Advocate Shri S. Das

Respondant Advocate Shri Bicharjyu Kashyap

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/95/2010( Date of Filing : 11 Oct 2010 )1. Sri Manash Kr NathC/O- Dr K.P.Roy, R/O- Pramila Housing Complex, Gate No-1, Maligaon hill side colony, P.S- Jalukbari,Guwahati-11,Dist-Kamrup,Assam...........C...

Case Number: 95

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Date of Filing: 11-10-2010

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Date of Upload: 19-02-2020

Assam

Mercedes Benz India Pvt.Ltd. V/S Dr Roopjyoti Hazarika

Consumer Court: Kamrup

Appelant Advocate Sri D.Gogoi

Respondant Advocate Shri K.R.Borooah

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/2/2018( Date of Filing : 09 Jan 2018 )1. Dr Roopjyoti HazarikaS/O- Late Rameswar Kalita, R/O- Royal Point Apartment, Flat No-GB1B,Gautam Upapath,BasisthapurByelane , Dispur,Guwahati,Kamrup(M),Assam.......

Case Number: 2

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Date of Filing: 09-01-2018

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Date of Upload: 14-02-2020

Assam

Vishal Mega Mart V/S Mr Navaroon Nath

Vishal Mega Mart  

Consumer Court: Kamrup

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/30/2019( Date of Filing : 25 Jun 2019 )1. Mr Navaroon NathS/O- Late D.D.Nath,11 Hill View Colony,Ganesh Mandir Path,New Guwahati,P.O- Noon mati,Guwahati-20...........Complainant(s)Versus1. Vishal Mega ...

Case Number: 30

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Date of Filing: 25-06-2019

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Date of Upload: 14-02-2020

Assam

INTER GLOBAL AVIATION LTD(INDIGO) V/S MRS URSULA KATOKY

Consumer Court: Kamrup

Appelant Advocate MS.DIBYA JYOTI BORAH

Respondant Advocate MR.D.NAG

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/57/2016( Date of Filing : 19 Jul 2016 )1. MRS URSULA KATOKYW/O- NIKUNJA KATOKY, R/O- B.M.ROAD, NAGAON, PO- NAGAON, PS- NAGAON,NAGAONASSAM...........Complainant(s)Versus1. INTER GLOBAL AVIATION LTD(INDI...

Case Number: 57

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Date of Filing: 19-07-2016

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Date of Upload: 15-02-2020

Assam

Nafees Ahmed,Senior Executive,Customer Experience ,Spicejet Ltd. V/S Mr Krish Goel

Consumer Court: Kamrup

Appelant Advocate Ms Banita Pathak

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/53/2018( Date of Filing : 04 Jul 2018 )1. Mr Krish GoelS/O- Sri Gobind Goel, R/O- Srinagar Path,H.No-49, G.S.Road,P.S- Dispur,Dist-Kamrup(M),Assam...........Complainant(s)Versus1. Nafees Ahmed,Senior E...

Case Number: 53

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Date of Filing: 04-07-2018

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Date of Upload: 05-02-2020

Assam

Chola MS General Insurance Company Ltd. V/S Mr Johanan Nongrum

General Insurance  

Consumer Court: Kamrup

Appelant Advocate M.Rahman

Respondant Advocate Mr Indrajit Borooah

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/35/2017( Date of Filing : 12 Apr 2017 )1. Mr Johanan NongrumS/O- late R.Nangbri,R/O- Mawdiangum,Nonpho,Dist-Ri Bhoi, State-Meghalaya...........Complainant(s)Versus1. Chola MS General Insurance Company ...

Case Number: 35

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Date of Filing: 12-04-2017

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Date of Upload: 06-02-2020

Assam

The Manager, Vardeep Petro Chemical Pvt Ltd. V/S Mr Lamzolian Vaiphei

Chemical  

Consumer Court: Kamrup

Appelant Advocate Ms Aparajita Rana

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKAMRUP,GUWAHATIComplaint Case No. CC/68/2019( Date of Filing : 21 Nov 2019 )1. Mr Lamzolian VaipheiS/O- Late Lam Min Thang,Permanent R/O- Lingsiphai Village,Churachandpur,Manipur-795128...........Complainant(s)Versus1. The Manager, Vardee...

Case Number: 68

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Date of Filing: 21-11-2019

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Date of Upload: 26-11-2019

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What is the Consumer Forum?

Consumer Forum Kamrup, also known as the Consumer Disputes Redressal Forum of Kamrup - Assam, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Kamrup provides a platform for consumers of Kamrup - Assam to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Kamrup, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Kamrup consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Kamrup Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Kamrup Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Kamrup consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Kamrup consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Kamrup consumer Forum.

What is the time limit for filing a case in Kamrup Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.