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Consumer Court in Kamrup

Kamrup Consumer Court Address

Address: Redcross Hospital Road, Chandmari Guwahati 3

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Kamrup. Total 836 cases registered in Kamrup Consumer Court.

Assam

Dell International Services India Pvt Ltd., NTT Data Information Processing Services V/S Shri Rintu Das

Dell  

Consumer Court: Kamrup

Appelant Advocate Mr Biswajit Choudhury

Respondant Advocate

Case Number: 34

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Date of Filing: 01-06-2020

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Date of Upload: 21-05-2022

Assam

The Branch Manager, Vodafone Mobile,Vodafone Store V/S Shri Shashanka Mohan Goswami

Vodafone  

Consumer Court: Kamrup

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/33/2019( Date of Filing : 16 Jul 2019 )1. Shri Shashanka Mohan GoswamiS/O- Late Shri Krishna Mohan Goswami,H.No-14, Krishna Kutir,Sankardev Path,Rupnagar,Guwahati-781032...........Complainant(s)Ve...

Case Number: 33

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Date of Filing: 16-07-2019

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Date of Upload: 11-05-2022

Assam

THE SONY SMART PHONE LOUNGE V/S PRANJAL DAS

Sony  

Consumer Court: Kamrup

Appelant Advocate MS DEEPALI SHARMA

Respondant Advocate MR RUPAM JYOTI SARMA

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/114/2016( Date of Filing : 01 Dec 2016 )1. PRANJAL DASS/O- SRI ANJAN DAS, R/O- C/O- ASSAM VALLEY TRAVELS, OPP. PALTANBAZAR POLICE STATION,P.S- PALTANBAZAR, GUWAHATI-781001,DIST-KAMRUP(M),ASSAM.......

Case Number: 114

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Date of Filing: 01-12-2016

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Date of Upload: 10-05-2022

Assam

THE NEW INDIA ASSURANCE CO. LTD V/S SMTI KABITA BORA

The New India Assurance   New India Assurance  

Consumer Court: Kamrup

Appelant Advocate MR.P.P.DUTTA

Respondant Advocate MR.SANJIB BHUYAN

Case Number: 28

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Date of Filing: 01-04-2016

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Date of Upload: 21-05-2022

Assam

HDFC General Insurance Co.Ltd. V/S Sri Vinod Kr Agarwala

Hdfc   General Insurance  

Consumer Court: Kamrup

Appelant Advocate Mr Manish Kr Das

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIMiscellaneous Application No. MA/1/2018( Date of Filing : 01 Feb 2018 )InCC/62/20091. Sri Vinod Kr AgarwalaS/O- Sri m.P.Agarwala,R/O- Neha Apartments, 4th Floor,Block-No-5,S.J.Road,Athgaon,Guwahati,Bharalumukh P.S,Dist...

Case Number: 1

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Date of Filing: 01-02-2018

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Date of Upload: 02-05-2022

Assam

The Branch Manager, LICI, Silpukhuri GBO-II Branch V/S Dr Rupjyoti Bharali

Consumer Court: Kamrup

Appelant Advocate Mr Harinarayan Sarma

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/29/2021( Date of Filing : 31 Mar 2021 )1. Dr Rupjyoti BharaliW/O- Sri Bimal Bharali, R/O- H.No-30, Basisthapur , Bye Lane No-2, Beltola, P.S- Hatigaon, Guwahati-781028, Dist-Kamrup(M), Assam.........

Case Number: 29

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Date of Filing: 31-03-2021

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Date of Upload: 03-05-2022

Assam

WS House V/S Sri Amit Hazarika

Consumer Court: Kamrup

Appelant Advocate Mr Diganta Barman

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/105/2021( Date of Filing : 21 Dec 2021 )1. Sri Amit HazarikaS/O-Sri Ananda Hazarika, R/O- Amingaon, Uparbari, Dist-Kamrup(R), Assam,Pin-781031...........Complainant(s)Versus1. WS HouseStreet No-2n...

Case Number: 105

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Date of Filing: 21-12-2021

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Date of Upload: 25-04-2022

Assam

LIC Housing Finance Limited V/S Mr Promatha Sankar Raja

Finance   Lic  

Consumer Court: Kamrup

Appelant Advocate Brig. N.Deka( Retd)

Respondant Advocate R.Sharma

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/23/2013( Date of Filing : 06 Mar 2013 )1. Mr Promatha Sankar RajaS/O- Late Abhoy Charan Das, Amity Apartment, Flat No-402, Digholi Pukhuri East, Ujanbazar, Guwahati, Dist-Kamrup(M), Assam,Pin-7810...

Case Number: 23

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Date of Filing: 06-03-2013

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Date of Upload: 12-04-2022

Assam

Regional Manager, Hindustan Coca Cola Beverages Pvt Ltd. V/S Mr Abhishek Saikia

Coca Cola  

Consumer Court: Kamrup

Appelant Advocate Mr Gautam Jyoti Goswami

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/76/2018( Date of Filing : 05 Oct 2018 )1. Mr Abhishek SaikiaS/O- Mahendra Nath Saikia, R/O- Flat No-100D,K.D.Enclave, Jilika Path ,Panjabari,P.O- Panjabari,P.S- Dispur,Dist-Kamrup(M),Assam,Guwahat...

Case Number: 76

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Date of Filing: 05-10-2018

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Date of Upload: 12-04-2022

Assam

The United India Insurance Co Ltd, Represented by the Chief Regional Manager V/S M/S Prag Electricals Pvt Ltd.

United India Insurance  

Consumer Court: Kamrup

Appelant Advocate Mr Debajit Handique

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONKAMRUP,GUWAHATIComplaint Case No. CC/30/2020( Date of Filing : 06 May 2020 )1. M/S Prag Electricals Pvt Ltd.Registered office at Industrial Estate, Bamunimaidam, P.O- Bamunimaidam, P.S-Chandmari,Guwahati-781021,Dist-Kamrup(M),Assam, ...

Case Number: 30

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Date of Filing: 06-05-2020

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Date of Upload: 12-04-2022

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What is the Consumer Forum?

Consumer Forum Kamrup, also known as the Consumer Disputes Redressal Forum of Kamrup - Assam, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Kamrup provides a platform for consumers of Kamrup - Assam to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Kamrup, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Kamrup consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Kamrup Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Kamrup Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Kamrup consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Kamrup consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Kamrup consumer Forum.

What is the time limit for filing a case in Kamrup Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.