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Consumer Court in Jalpaiguri

Jalpaiguri Consumer Court Address

Address: Old Court Building, Near D. M. Office, PO & Distt. Jalpaiguri– 735101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Jalpaiguri. Total 1058 cases registered in Jalpaiguri Consumer Court.

West Bengal

Juie Padukalaya, Proprietor Dilip Ghosh, V/S Mangal Oraon

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Miscellaneous Application No. MA/14/2018( Date of Filing : 07 Jun 2018 )InComplaint Case No. CC/14/20181. Mangal OraonC/o. Late Bigha Oraon, Vill- Neora Basti (Guabari), P.O. Neora, P.S. Mal, Dist.- Jalpaiguri, Pin735230........

Case Number: 14

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Date of Filing: 07-06-2018

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Date of Upload: 07-06-2018

West Bengal

The Senior Superintendent, Department of Posts, V/S Smt. Aparna Dey Sarkar,

Consumer Court: Jalpaiguri

Appelant Advocate Arun Mishra

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/24/2018( Date of Filing : 31 May 2018 )1. Smt. Aparna Dey Sarkar,D/O Late Akhil Chandra Dey Sarkar, Resident of Oodlabari(Subhaspally), P.O.- Manabari, P.S.- Mal, Distrist-Jalapiguri, Pin.-735222...........

Case Number: 24

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Date of Filing: 31-05-2018

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Date of Upload: 07-06-2018

West Bengal

The Director, Citicorp Finance(India) Limited, V/S Smt. Aparna Dey Sarkar,

Consumer Court: Jalpaiguri

Appelant Advocate Arun Mishra

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/23/2018( Date of Filing : 31 May 2018 )1. Smt. Aparna Dey Sarkar,D/O Late Akhil Chandra Dey Sarkar, Resident of Oodlabari(Subhaspally), P.O.- Manabari, P.S.- Mal, Distrist-Jalapiguri, Pin.-735222...........

Case Number: 23

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Date of Filing: 31-05-2018

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Date of Upload: 07-06-2018

West Bengal

The Branch Manager, ICICI Bank Limited, V/S Bajla Distributors Private Limited, Represented by its Director Smt. Ritu Bajla,

ICICI Bank  

Consumer Court: Jalpaiguri

Appelant Advocate Milindo Paul

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/22/2018( Date of Filing : 29 May 2018 )1. Bajla Distributors Private Limited, Represented by its Director Smt. Ritu Bajla,wife of Sanjay Bajla, having its registered office at 177/117, K.C. Dey Road, P.O...

Case Number: 22

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Date of Filing: 29-05-2018

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Date of Upload: 07-06-2018

West Bengal

The Divisional Manager, National Insurance Co. Ltd. V/S Smt. Mousumi Chatterjee (Das)

National Insurance  

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Miscellaneous Application No. MA/13/2018( Date of Filing : 05 Jun 2018 )InComplaint Case No. CC/12/20181. Smt. Mousumi Chatterjee (Das)W/O Late Ashu Ranjan Das, Resident of Ananda para, Ward no. 17 of Jalpaiguri Municipality,...

Case Number: 13

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Date of Filing: 05-06-2018

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Date of Upload: 07-06-2018

West Bengal

Store Manager, Branch Manager/ Officer-in-charge, Vodaphone Store, V/S Sri Bishwanath Chakrabarti,

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Miscellaneous Application No. MA/11/2018( Date of Filing : 05 Jun 2018 )InComplaint Case No. CC/15/20181. Sri Bishwanath Chakrabarti,Pandapara Tumal Road, P.S. Kotwali, P.O. and Dist.- Jalpaiguri, Pin.- 735101............Appe...

Case Number: 11

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Date of Filing: 05-06-2018

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Date of Upload: 07-06-2018

West Bengal

Manager, Cholamandalam MS General Insurance Co. Ltd., V/S Zishanul Haque,

Cholamandalam Ms General Insurance   Cholamandalam   General Insurance  

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Miscellaneous Application No. MA/12/2018( Date of Filing : 05 Jun 2018 )InComplaint Case No. CC/11/20181. Zishanul Haque,S/O Abu Muzaffar, Vill.- Jagirbasti, Gaisal, P.O. Dhantala, P.S.- Islampur, Dist.- North Dinajpur, Pin.-...

Case Number: 12

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Date of Filing: 05-06-2018

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Date of Upload: 07-06-2018

West Bengal

Dr. Kamalesh Biswas, Medical officer in Dept. of Orthopaedics attached with Jalpaiguri Sadar Hospita V/S Sri Kajal Karmakar

Medical  

Consumer Court: Jalpaiguri

Appelant Advocate Ujjal Chakraborty

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/31/2016( Date of Filing : 05 Jul 2016 )1. Sri Kajal KarmakarS/O Late Radha Binod Karmakar,Residing as tenant at the H/O Smt. Purnima Ray Singh, Collegepara, Ward no.02 within Jalpaiguri Municipality, P.S...

Case Number: 31

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Date of Filing: 05-07-2016

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Date of Upload: 31-05-2018

West Bengal

Sona Wheels Pvt. Ltd. V/S Mr. Kanchan Gupta

Consumer Court: Jalpaiguri

Appelant Advocate Kausik Chatterjee

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/7/2018( Date of Filing : 20 Feb 2018 )1. Mr. Kanchan GuptaSon of Mr. Bhupesh Chandra Gupta, Resident of Hemanta Mukherjee Sarani, East Vivekananda Pally, P.O. Rabindra Sarani, P.S.- Bhaktinagar, Dist.- J...

Case Number: 7

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Date of Filing: 20-02-2018

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Date of Upload: 23-05-2018

West Bengal

Health Max Diagnostic Centre, V/S Smt. Kanchan Karati Baidya,

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/8/2018( Date of Filing : 21 Feb 2018 )1. Smt. Kanchan Karati Baidya,W/O Sri Mangal Karati, C/O Dipak Roy, Hakimpara, P.S.- Kotwali, P.O. and Dist.- Jalpaiguri, Pin.-735101, West Bengal...........Complain...

Case Number: 8

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Date of Filing: 21-02-2018

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Date of Upload: 22-05-2018

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What is the Consumer Forum?

Consumer Forum Jalpaiguri, also known as the Consumer Disputes Redressal Forum of Jalpaiguri - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Jalpaiguri provides a platform for consumers of Jalpaiguri - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Jalpaiguri, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Jalpaiguri consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Jalpaiguri Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Jalpaiguri Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Jalpaiguri consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Jalpaiguri consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Jalpaiguri consumer Forum.

What is the time limit for filing a case in Jalpaiguri Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.