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Consumer Court in Jalpaiguri

Jalpaiguri Consumer Court Address

Address: Old Court Building, Near D. M. Office, PO & Distt. Jalpaiguri– 735101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Jalpaiguri. Total 1058 cases registered in Jalpaiguri Consumer Court.

West Bengal

M/S Sakshi Auto Deal, V/S Manoj Chowrasia

Consumer Court: Jalpaiguri

Appelant Advocate Kallol Ghosh

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/57/2018( Date of Filing : 07 Dec 2018 )1. Manoj ChowrasiaS/O Sri Chandra Dev Chowrasia of Prakash Nagar, Sahani Basti, Subhash Chandra Bose Road, Ward no. 43 of S.M.C. P.O.-Sevoke Road, P.S.- Bhaktinagar...

Case Number: 57

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Date of Filing: 07-12-2018

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Date of Upload: 30-08-2019

West Bengal

The Manager, Poddar Car World (P) Ltd., Authorized Maruti Suzuki Dealer, V/S Shri Jiwan Tamang,

Maruti Suzuki   Maruti   Poddar   Suzuki  

Consumer Court: Jalpaiguri

Appelant Advocate Vikash Lhoani

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/15/2019( Date of Filing : 23 Apr 2019 )1. Shri Jiwan Tamang,Son of Harka Tamang, Resident of Kotwal Busty, P.O. and P.S.- Sokhia Pokhari, Dist.- Darjeeling, West Bengal, PIN- 734216............Complainan...

Case Number: 15

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Date of Filing: 23-04-2019

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Date of Upload: 06-09-2019

West Bengal

Bisk Firm Company, V/S Pratima Dasgupta(Bhattacharjee)

Consumer Court: Jalpaiguri

Appelant Advocate Shatarupa Adhikary.

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/34/2019( Date of Filing : 14 Aug 2019 )1. Pratima Dasgupta(Bhattacharjee)W/O Ratan Bhattacharjee, Resident of Ashram Para, P.S.- Kotwali, P.O. and Dist.- Jalpaiguri, PIN-735101............Complainant(s)V...

Case Number: 34

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Date of Filing: 14-08-2019

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Date of Upload: 06-09-2019

West Bengal

The Proprietor/Manager, J.P. Communications,(Authorised Samsung Service Centre), V/S Smt. Moumita Chakraborty,

Samsung  

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/19/2019( Date of Filing : 06 Jun 2019 )1. Smt. Moumita Chakraborty,W/O Sri. Jayanta Chakraborty, Residing at Babupara, P.S.- Kotwali, P.O. and Dist.-Jalpaiguri, PIN- 735101............Complainant(s)Versu...

Case Number: 19

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Date of Filing: 06-06-2019

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Date of Upload: 09-08-2019

West Bengal

Star Health and Allied Insurance Co. Ltd,(CIN- U66010TN2005PLC56649), V/S Sri Gautam Das,

Star Health   Star Health And Allied Insurance  

Consumer Court: Jalpaiguri

Appelant Advocate Jaynarayan Bandopadhyay,

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/12/2019( Date of Filing : 09 Apr 2019 )1. Sri Gautam Das,S/O Late Sanat Das, resident of Pratikshya, 6-49A, D.B.C. Road, (Kadamtala), Jalpaiguri town under Police station-Kotwali, Post office and Distric...

Case Number: 12

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Date of Filing: 09-04-2019

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Date of Upload: 05-08-2019

West Bengal

HDFC Standard Life Insurance Co.Ltd. V/S Lilly Parveen

Hdfc   Life Insurance   Life Insurance  

Consumer Court: Jalpaiguri

Appelant Advocate Ujjal Chakraborty

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/9/2017( Date of Filing : 20 Mar 2017 )1. Lilly ParveenW/O Lt.Abdul Kader, Re3sident of Vill. Khalai Gram, P.O. Salbari, P.S.-Dhupguri, Dist.- Jalpaiguri, Pin.-735210...........Complainant(s)Versus1. HDFC...

Case Number: 9

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Date of Filing: 20-03-2017

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Date of Upload: 01-08-2019

West Bengal

The Branch Manager, Alchemist Office, V/S Pradip Paul

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Execution Application No. EA/9/2016( Date of Filing : 22 Nov 2016 )InComplaint Case No. CC/20/20161. Pradip PaulC/O Sri Paritosh Paul, Vill.- TB Hospital Para, P.O. and Dist.- Jalpaiguri, P.S.- Kotwali, P.S.- Kotwali, West Be...

Case Number: 9

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Date of Filing: 22-11-2016

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Date of Upload: 30-07-2019

West Bengal

The Branch Manager, Alchemist Office, V/S Pradip Paul

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Miscellaneous Application No. MA/7/2016( Date of Filing : 27 Dec 2016 )InComplaint Case No. CC/20/20161. Pradip PaulC/O Sri Paritosh Paul, Vill- T.B. Hospital Para, P.O. and Dist. Jalpaiguri, P.S.- Kotwali, West Bengal, Pin-7...

Case Number: 7

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Date of Filing: 27-12-2016

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Date of Upload: 30-07-2019

West Bengal

Branch Manager, Alchemist Infra Realty Ltd. V/S Santosh Kumar Mitra

Consumer Court: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Miscellaneous Application No. MA/1/2017( Date of Filing : 27 Jan 2017 )InComplaint Case No. CC/30/20161. Santosh Kumar MitraSon of Late Nani Gopal Mitra, Haldibari, Kshudiram Pally, Ward no.3, P.O. and P.S.- Haldibari, Dist.-...

Case Number: 1

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Date of Filing: 27-01-2017

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Date of Upload: 30-07-2019

West Bengal

Reliance LIfe Insurance Company Ltd. V/S Smt. Ruma Das

Reliance   Life Insurance   Life Insurance  

Consumer Court: Jalpaiguri

Appelant Advocate Pradip Bagchi

Respondant Advocate

Case Number: 4

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Date of Filing: 19-03-2015

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Date of Upload: 25-10-2019

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What is the Consumer Forum?

Consumer Forum Jalpaiguri, also known as the Consumer Disputes Redressal Forum of Jalpaiguri - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Jalpaiguri provides a platform for consumers of Jalpaiguri - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Jalpaiguri, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Jalpaiguri consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Jalpaiguri Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Jalpaiguri Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Jalpaiguri consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Jalpaiguri consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Jalpaiguri consumer Forum.

What is the time limit for filing a case in Jalpaiguri Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.