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Consumer Court in Gandhinagar

Gandhinagar Consumer Court Address

Address: 7th Floor, Gilla Seva Sadan, M. S. Building, Nr. Pathikashram Gandhinagar

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Judgments by Category.

Travel | Airline

Trip | Hotel | Travel | Airlines | Club

Cargo | Courier

Cargo | Courier

Development Authority / Board

Development Authority | Development Board.

E-Commerce

Amazon | Flipkart | Myntra | Snapdeal | Tata Cliq | Ajio | Nykaa

Electric Companies

Electricity Board | Vidyut.

Fashion

Fashion | Shoes

Fitness | Gym

Fitness | Gym

Hospital | Medical

Hospital | Medical | Clinic

Latest Judgments

List of Consumer Court case in Gandhinagar. Total 5898 cases registered in Gandhinagar Consumer Court.

Gujarat

National Insurance Co. Ltd. V/S 1) Dasharathsinh C Zala (2) Mukesh Parikh

National Insurance  

Consumer Court: Gandhinagar

Appelant Advocate S A Thakor

Respondant Advocate J S Asodia

Case Number: 9

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Date of Filing: 08-01-2024

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Date of Upload: 26-09-2024

Gujarat

The New India Assurance Co.Ltd. V/S Ambika Plywood Mart Through Mr. Vasantbhai Dahyabhai Patel

Plywood   New India Assurance   The New India Assurance  

Consumer Court: Gandhinagar

Appelant Advocate R V Sakaria & Twinkle Malakia

Respondant Advocate A G Thakor

Case Number: 35

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Date of Filing: 01-02-2023

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Date of Upload: 26-09-2024

Gujarat

1) Branch Manager of Mahila Seva Sahakari Bank Ltd. (2) Branch Manager Hudco V/S Sakariya jayshri Nileshbhai

Consumer Court: Gandhinagar

Appelant Advocate A J Joshi

Respondant Advocate 1) M C Shah (2) K G Pandey & R J Vaghela

Case Number: 332

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Date of Filing: 06-11-2023

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Date of Upload: 26-09-2024

Gujarat

Happy View Event Proprietor Mr. Brijesh Patel V/S Mihirkumar Indravadanbhai Prajapati

Consumer Court: Gandhinagar

Appelant Advocate A A Prajapati

Respondant Advocate Parth Prajapati

Case Number: 27

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Date of Filing: 24-01-2024

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Date of Upload: 26-09-2024

Gujarat

1) N23 Travel Services,Through it Founder Ms. Moina Munshi (2) Tata AIG General Insurance Co. Ltd. V/S Vidhi Jayant Bhatt

Tata   General Insurance   Travel   Tata Aig General Insurance  

Consumer Court: Gandhinagar

Appelant Advocate B M Rathod

Respondant Advocate 1) C B Upadhyay (2) Ashutosh Dave

Case Number: 53

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Date of Filing: 14-02-2024

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Date of Upload: 26-09-2024

Gujarat

1) OLA Elecric Technologies Pvt. Ltd. (2) Shoaib Pathan and Prashant Mewad V/S Harshikesh Ketankumar Patani

Ola  

Consumer Court: Gandhinagar

Appelant Advocate Self

Respondant Advocate 1-2) P K Jadeja & S G Prajapati

Case Number: 210

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Date of Filing: 24-06-2024

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Date of Upload: 24-09-2024

Gujarat

1) Flipkart (2) Samsung India Electronics Pvt. Ltd. V/S Darshansinh Yashvantsinh Bihola

Flipkart   Samsung  

Consumer Court: Gandhinagar

Appelant Advocate Self

Respondant Advocate 1) J A Vyas (2) P B Panchal

Case Number: 99

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Date of Filing: 21-03-2024

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Date of Upload: 23-09-2024

Gujarat

Lapinoz Pizza V/S Patel Prashantkumar Ishwarbhai

Consumer Court: Gandhinagar

Appelant Advocate A J Patel

Respondant Advocate P C Shah

Case Number: 88

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Date of Filing: 16-03-2024

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Date of Upload: 23-09-2024

Gujarat

The New India Assurance Co. Ltd. V/S Ashokkumar Shanabhai Prajapati

New India Assurance   The New India Assurance  

Consumer Court: Gandhinagar

Appelant Advocate A V trivedi

Respondant Advocate J S Asodia

Case Number: 280

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Date of Filing: 16-08-2024

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Date of Upload: 23-09-2024

Gujarat

Go Digit General Insurance Co. Ltd. V/S Sureshbhai Somabhai Dabhi

General Insurance   Go Digit General Insurance  

Consumer Court: Gandhinagar

Appelant Advocate B M Rathod

Respondant Advocate Ex-parte

Case Number: 68

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Date of Filing: 27-02-2024

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Date of Upload: 20-09-2024

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What is the Consumer Forum?

Consumer Forum Gandhinagar, also known as the Consumer Disputes Redressal Forum of Gandhinagar - Gujarat, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Gandhinagar provides a platform for consumers of Gandhinagar - Gujarat to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Gandhinagar, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Gandhinagar consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Gandhinagar Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Gandhinagar Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Gandhinagar consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Gandhinagar consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Gandhinagar consumer Forum.

What is the time limit for filing a case in Gandhinagar Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.