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Consumer Court in Ernakulam

Ernakulam Consumer Court Address

Address: Near Govt. Homeo Hospital, Pullepady, Kaloor PO Eranankulam – 682017

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Ernakulam. Total 5474 cases registered in Ernakulam Consumer Court.

Kerala

MOCHI V/S SANU P.V

Consumer Court: Ernakulam

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/11/5891. SANU P.VRESHMI, VALIYANOOR VARAM P.O, KANNUR 670 594...........Complainant(s)Versus1. MOCHIXL/7126, M.G ROAD, ERNAKULAM, KOCHI 682 035............Opp.Party(s) BEFORE:HONORABLE MR. A.RAJESH PRESIDENTHONORABLE MR. PROF:PAUL GOMEZ MemberHONORABLE MRS. ...

Case Number: 11

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Date of Filing: 25-10-2011

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Date of Upload: 30-11--0001

Kerala

KERALA STATE ELECTRICITY BOARD REPRESENTED BY ITS SECRETARY V/S RAJU ITTYERAH

Electricity Board   Electricity  

Consumer Court: Ernakulam

Appelant Advocate RAJESH VARGHESE

Respondant Advocate

Complaint Case No. CC/11/971. RAJU ITTYERAHPLATHARA KOTTAYIL, MAVELIPPURAM, KAKKANADU, ERNAKULAM DISTRICT,(CONSUMER NO:31097, ELCTRICH\KAL SECTION THRIKKAKARA)...........Complainant(s)Versus1. KERALA STATE ELECTRICITY BOARD REPRESENTED BY ITS SECRETARYVYDYUTI BHAVAN, PATTOM, THIR...

Case Number: 11

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Date of Filing: 17-02-2011

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Date of Upload: 30-11--0001

Kerala

ALFA TOURS AND TRAVELS V/S K.N. RAVISARMAN

Consumer Court: Ernakulam

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/11/1771. K.N. RAVISARMANNANDANAM OPPOSITE V.M.T, ANNAMANADA.P.O, 680741 THRISSUR DISTRICT...........Complainant(s)Versus1. ALFA TOURS AND TRAVELSC.36/1951 D4, SECOND FLOOR, ERNAKULAM-17, KALOOR TOWERS, OPP.A.J. HALL, KALOOR-682 017............Opp.Party(s) BE...

Case Number: 11

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Date of Filing: 30-03-2011

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Date of Upload: 30-11--0001

Kerala

CONNECT INDIA MOBILE TECHNOLOGIES PVT LTD. V/S SUDHAKARAN

Mobile  

Consumer Court: Ernakulam

Appelant Advocate ROY VARGHESE

Respondant Advocate

Complaint Case No. CC/11/901. SUDHAKARANSARAVANA SIVAM, OTTULIL LANE, VAIKOM ROAD, TRIPUNITHURA............Complainant(s)Versus1. CONNECT INDIA MOBILE TECHNOLOGIES PVT LTD.REP. REP. BY ITS MANAGING DIRECTOR/ CHIEF OPERATING OFFICER,IVFLOOR, ANGEL ARCADE, SOUTH KALAMASSERY-683 122...

Case Number: 11

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Date of Filing: 14-02-2011

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Date of Upload: 30-11--0001

Kerala

M/S NEW INDIA ASSURANCE CO.LTD V/S SHAHINA JABBAR

New India Assurance  

Consumer Court: Ernakulam

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/09/4731. SHAHINA JABBARPUTHANPURAYIL (H) PEZHAKKAPILLY P.O. MUVATTUPUZHA-686674 ERNAKULAMKerala...........Complainant(s)Versus1. M/S NEW INDIA ASSURANCE CO.LTDMADAPARAMBIL CHAMBERS, M.C.ROAD MUVATTUPUZHA. Kerala2. M/S MEDI ASSISTANT INDIA PVT.LTD.,ANNAPOORNA...

Case Number: 9

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Date of Filing: 28-08-2009

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Date of Upload: 30-11--0001

Kerala

M/S BUILDMATE BUILDERS PVT.LTD., V/S K.C.PAULOSE

Consumer Court: Ernakulam

Appelant Advocate PHILIP T VARGHESE

Respondant Advocate

Complaint Case No. CC/10/2621. K.C.PAULOSEKANJIRAVELI HOUSE, PAZHAMATHOTTAM P.O, ALUVA 683 565. Kerala...........Complainant(s)Versus1. M/S BUILDMATE BUILDERS PVT.LTD.,34/112, EARA/92, NOCHIKKAT, BEHIND MYLALAM SIVA TEMPLE, EDAPALLY, KOCHI 682024, REPRESENTED BY ITS MANAGING DIRE...

Case Number: 10

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Date of Filing: 28-04-2010

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Date of Upload: 30-11--0001

Kerala

THE BRANCH MANAGER, NATIONAL INSURANCE COMPANY V/S K.S.JOSHY

National Insurance   National Insurance Company  

Consumer Court: Ernakulam

Appelant Advocate K.V.SABU

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/10/3311. K.S.JOSHYS/O LATE SANKUNNI, NO C2, LOTUS APARTMENT, D.H. ROAD, KOCHI-16. ...........Complainant(s)Versus1. THE BRANCH MANAGER, NATIONAL INSURANCE COMPANY NATIONAL INSURANCE COMPANY, AJAY VIHAR, M....

Case Number: 10

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Date of Filing: 03-06-2010

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Date of Upload: 30-11--0001

Kerala

MANAGING DIRECTOR MAHINDRA & MAHINDRA LTD V/S E.V.ALIAS

Mahindra & Mahindra  

Consumer Court: Ernakulam

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/10/5201. E.V.ALIASEDAYATH HOUSE, AYAVANA.P.O., MUVATTUPUZHA, ...........Complainant(s)Versus1. MANAGING DIRECTOR MAHINDRA & MAHINDRA LTDGATE WAY BUILDING, APPOLO BUNDER, MUMBAI-400 039.2. .M/S T.V. SUNDARAM AYENGAR & SONS LTD.,POST BOX NO. 1891, NATIONAL HIG...

Case Number: 10

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Date of Filing: 01-10-2010

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Date of Upload: 30-11--0001

Kerala

SECRETARY, KSEB V/S BENNY GEORGE

Consumer Court: Ernakulam

Appelant Advocate TOM JOSEPH

Respondant Advocate

Complaint Case No. CC/11/2631. BENNY GEORGEPROPRIETOR, PAZHAYAVEETTIL COLD STORAGE, KOOTHATTUKULAMERNAKULAMKERALA...........Complainant(s)Versus1. SECRETARY, KSEBVYDYUTHY BHAVAN, THIRUVANANTHAPURAM-695 001THIRUVANANTHAPURAMKERALA2. THE ASSISTANT ENGINEER, KSEBELECTRICAL SECTION, ...

Case Number: 11

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Date of Filing: 21-05-2011

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Date of Upload: 30-11--0001

Kerala

FOCUZ COMPUTERS V/S THOMAS PALATTY

Consumer Court: Ernakulam

Appelant Advocate R.S KALKURA

Respondant Advocate

Complaint Case No. CC/11/2731. THOMAS PALATTYS/O P.T PAUL, RESIDING AT PALATTY HOUSE, MOOKKANNUR P.O, ANGAMALY - 683577ERNAKULAMKERALA...........Complainant(s)Versus1. FOCUZ COMPUTERS59/2397, BANERJEE ROAD, ERNAKULAM - 682018. REPRESENTED BY ITS MANAGER.2. M/S THOSHIBA INDIA PRIV...

Case Number: 11

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Date of Filing: 27-05-2011

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Date of Upload: 30-11--0001

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What is the Consumer Forum?

Consumer Forum Ernakulam, also known as the Consumer Disputes Redressal Forum of Ernakulam - Kerala, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Ernakulam provides a platform for consumers of Ernakulam - Kerala to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Ernakulam, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Ernakulam consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Ernakulam Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Ernakulam Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Ernakulam consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Ernakulam consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Ernakulam consumer Forum.

What is the time limit for filing a case in Ernakulam Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.