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Consumer Court in DF-II

DF-II Consumer Court Address

Address: 2nd Floor, Plot No.5-B, Sector – 19 B, Madhya Marg, Chandigarh – 160019

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in DF-II. Total 7946 cases registered in DF-II Consumer Court.

Chandigarh

ICICI LOMBARD GENERAL INSURANCE V/S ALISHKA CHAUHAN

Icici Lombard General Insurance   Icici Lombard   General Insurance  

Consumer Court: DF-II

Appelant Advocate JAGAN NATH BHANDARI

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:599 of 2023Date of Institution:22.12.2023Date of Decision:19.04.2024Alishka Chauhan, aged 30 years, D/o Sh.Mohinder Singh Chauhan, Permanent R/o House No.1014, Deep Complex, Hallo Majra, Chand...

Case Number: 599

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Date of Filing: 20-12-2023

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Date of Upload: 26-04-2024

Chandigarh

Amazon Seller Services Pvt.ltd. V/S Gagandeep Kaur

Amazon  

Consumer Court: DF-II

Appelant Advocate Adv. Abhimanyu Singh

Respondant Advocate

Case Number: 202

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Date of Filing: 30-03-2021

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Date of Upload: 24-04-2024

Chandigarh

M/s Shree Ram Appareals V/S Sumitra Rani, W/o Lt. Sh. Suresh Kumar Kataria

Shree Ram  

Consumer Court: DF-II

Appelant Advocate Swati Kataria

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:67 of 2023Date of Institution:31.01.2023Date of Decision:18.04.2024Sumitra Rani w/o Late Sh.Suresh Kumar Kataria, R/o H.No.76, Sector 25, Panchkula, Haryana …..ComplainantVersusM/s Shre...

Case Number: 67

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Date of Filing: 31-01-2023

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Date of Upload: 24-04-2024

Chandigarh

PUNJAB URBAN PLANNING AND DEVELOPMENT, PUDA, BDA THROUGH ESTATE OFFICER V/S DEV RAJ

Consumer Court: DF-II

Appelant Advocate SAHIL GARG

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIU.T. CHANDIGARHExecution Application No.54/2023InConsumer Complaint No.:970/2021Date of Institution:12.06.2023Date of Decision:16.04.2024Sh. Dev Raj S/o Late Sh. Sadhu Ram, aged about 70 years, Advocate, Punjab & Haryana High ...

Case Number: 54

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Date of Filing: 13-06-2023

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Date of Upload: 23-04-2024

Chandigarh

OMAXE NEW CHANDIGARH DEVELOPERS PRIVATE LIMITED THROUGH ITS CHAIRMAN/MANAGING DIRECTOR/AUTHORIZED SI V/S SHRUTI CHHABRA W/O ARVIND CHHABRA

Omaxe  

Consumer Court: DF-II

Appelant Advocate DEEPAK AGGARWAL AND GAUTAM KUMAR GOYAL

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:794 of 2022Date of Institution:25.11.2022Date of Decision:16.04.20241] Shruti Chhabra wife of Sh.Arvind Chhabra.2] Arvind Chhabra son of Sh.M. L. Chhabra,Both residents of House No.419, Sector...

Case Number: 794

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Date of Filing: 25-11-2022

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Date of Upload: 24-04-2024

Chandigarh

Hotel Mountview, Through its General Manager. V/S Kuldip Jain

Hotel  

Consumer Court: DF-II

Appelant Advocate Adv. Amarbir Dhaliwal

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIU.T. CHANDIGARHConsumer Complaint No.:654/2021Date of Institution:30.09.2021Date of Decision:15.04.2024Sh. Kuldip Jain son of Iqbal Singh Jain, Haryana Human Rights Commission, Nirman Sadan, Sector 33-A, Chandigarh.….Compla...

Case Number: 654

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Date of Filing: 30-09-2021

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Date of Upload: 19-04-2024

Chandigarh

ANURAG SHARMA, PROPRIETOR M/S START YOUR TRAVEL ADVENTURE V/S RITIKA GARG

Travel  

Consumer Court: DF-II

Appelant Advocate SH. P.K KUKREJA AND ANSHUL KUKREJA

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:200 of 2023Date of Institution:03.04.2023Date of Decision:15.04.2024Ritika Garg, aged about 33 years, d/o Sh.Sanjay Goel, Resident of House No.3071, Sector 27-D, Chandigarh …..Complaina...

Case Number: 200

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Date of Filing: 01-04-2023

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Date of Upload: 19-04-2024

Chandigarh

The Branch Manager of State Bank of India V/S Ms. Anu

State Bank Of India   State Bank Of India   Bank Of India   Bank Of India  

Consumer Court: DF-II

Appelant Advocate Sonis Saini Adv.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:999 of 2021Date of Institution:23.12.2021Date of Decision:12.04.2024Anu, aged 23 years, daughter of Sh.Gaurav Singh, resident of House No.704/7, Bapu Dham Colony, Sector 26, Chandigarh &hellip...

Case Number: 999

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Date of Filing: 28-12-2021

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Date of Upload: 18-04-2024

Chandigarh

Employees Provident Fund Organisation V/S M.M Goswami

Provident Fund   Provident Fund  

Consumer Court: DF-II

Appelant Advocate Adv. Parveen Gupta

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:536 of 2022Date of Institution:04.07.2022Date of Decision:12.04.2024M.M.Goswami s/o L.Sh.Madan Mohan Goswami, R/o H.No.70, First Floor, Sector 27-A, Chandigarh …..ComplainantVersusEmplo...

Case Number: 536

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Date of Filing: 04-07-2022

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Date of Upload: 16-04-2024

Chandigarh

The International School Bangalore V/S Manish Goyal

School  

Consumer Court: DF-II

Appelant Advocate Pulkit Sachdeva adv

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-IIU.T. CHANDIGARHConsumer Complaint No.:186/2021Date of Institution:17.03.2021Date of Decision:12.04.2024Manish Goyal aged about 47 years s/o Sh.Surinder Kumar Goyal r/o H.No.618, Sector 21-B, Chandigarh -160022. ... Complainant.Ver...

Case Number: 186

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Date of Filing: 17-03-2021

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Date of Upload: 18-04-2024

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What is the Consumer Forum?

Consumer Forum DF-II, also known as the Consumer Disputes Redressal Forum of DF-II - Chandigarh, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum DF-II provides a platform for consumers of DF-II - Chandigarh to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e DF-II, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of DF-II consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a DF-II Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a DF-II Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in DF-II consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the DF-II consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the DF-II consumer Forum.

What is the time limit for filing a case in DF-II Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.