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Consumer Court in Cooch Behar

Cooch Behar Consumer Court Address

Address: Biswa Singha Road (adjacent to Central Bank), House of Sri D. K. Dutta, 2nd Floor, B. S. Road, Coochbehar – 736101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Cooch Behar. Total 1908 cases registered in Cooch Behar Consumer Court.

West Bengal

M/S Rani Traders, V/S Sri Malay Kundu,

Consumer Court: Cooch Behar

Appelant Advocate Sri Kumardeep Mukharjee

Respondant Advocate

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/100/2018( Date of Filing : 05 Dec 2018 )1. Sri Malay Kundu,S/o. Mohini Mohan Kundu, Sani...

Case Number: 100

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Date of Filing: 05-12-2018

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Date of Upload: 11-12-2018

West Bengal

Sri Nikhil Thapadar, V/S Sri Sadhan Ch. Dutta,

Consumer Court: Cooch Behar

Appelant Advocate Mr. Jayanta Adhikari

Respondant Advocate Sri Bidyut Modak

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/108/2017( Date of Filing : 15 Dec 2017 )1. Sri Sadhan Ch. Dutta,S/o. Sudhir Ch. Dutta, V...

Case Number: 108

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Date of Filing: 15-12-2017

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Date of Upload: 10-12-2018

West Bengal

The Branch Manager, Oriental Insurance Co. Ltd., V/S Sri Kali Prasad Sah,

Oriental Insurance  

Consumer Court: Cooch Behar

Appelant Advocate Sri Kumardeep Mukherjee

Respondant Advocate Sri Prasenjit Dutta

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/98/2018( Date of Filing : 16 Nov 2018 )1. Sri Kali Prasad Sah,Proprietor, M/S Vinay Agro...

Case Number: 98

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Date of Filing: 16-11-2018

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Date of Upload: 07-12-2018

West Bengal

The Director, Renault India Pvt. Ltd. (RIPL), V/S Smt. Sanchayita Roy Saha,

Renault  

Consumer Court: Cooch Behar

Appelant Advocate Sri Bibhas Debnath, Sri Jayanta Adhikari & Sri Pranab Kr. Nandi

Respondant Advocate Sri Santosh Kr. Sah

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/43/2018( Date of Filing : 18 Jul 2018 )1. Smt. Sanchayita Roy Saha,W/o. Sri Ajoy Saha, S...

Case Number: 43

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Date of Filing: 18-07-2018

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Date of Upload: 07-12-2018

West Bengal

The Manager, Poddar Car World (P) Ltd., V/S Sri Kanchan Das,

Poddar  

Consumer Court: Cooch Behar

Appelant Advocate Sri Rabindra Dey

Respondant Advocate

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/29/2018( Date of Filing : 17 Apr 2018 )1. Sri Kanchan Das,S/o. Sri Kali Das, Ward No.9, ...

Case Number: 29

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Date of Filing: 17-04-2018

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Date of Upload: 04-12-2018

West Bengal

The Branch Manager, Axis Bank, V/S Mr. Haridas Chakraborty,

Consumer Court: Cooch Behar

Appelant Advocate Mr. Rabindra Dey

Respondant Advocate Sri Dwaipayan Ray

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/40/2018( Date of Filing : 10 Jul 2018 )1. Mr. Haridas Chakraborty,S/o. Late Dinesh Ch. C...

Case Number: 40

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Date of Filing: 10-07-2018

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Date of Upload: 30-11-2018

West Bengal

Dr. Swapan Sarkar, E.N.T., V/S Sri Swapan Sutradhar,

Consumer Court: Cooch Behar

Appelant Advocate Sri Rabindra Dey

Respondant Advocate

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/93/2018( Date of Filing : 16 Nov 2018 )1. Sri Swapan Sutradhar,S/o. Late Jitendra Sutrad...

Case Number: 93

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Date of Filing: 16-11-2018

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Date of Upload: 30-11-2018

West Bengal

The Director, Rahul Inn Hospitability Ltd., V/S Sri Sudipta Bhaskar Bhowmik,

Consumer Court: Cooch Behar

Appelant Advocate Sri Santosh Kr. Sah

Respondant Advocate

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/95/2018( Date of Filing : 16 Nov 2018 )1. Sri Sudipta Bhaskar Bhowmik,S/o. Suhrid Kumar ...

Case Number: 95

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Date of Filing: 16-11-2018

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Date of Upload: 29-11-2018

West Bengal

The Branch Manager, Bank of India, V/S Smt. Purnima Das,

Consumer Court: Cooch Behar

Appelant Advocate Sri Madan Mohan Ghosh

Respondant Advocate Sri Surajit Dutta

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/28/2018( Date of Filing : 12 Apr 2018 )1. Smt. Purnima Das,W/o. Kalicharan Das, Vill. & ...

Case Number: 28

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Date of Filing: 12-04-2018

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Date of Upload: 28-11-2018

West Bengal

Branch Manager, Reliance Nippon Life Insurance Company Ltd., V/S Sri Sankar Paul,

Reliance   Reliance Nippon Life Insurance   Life Insurance   Life Insurance  

Consumer Court: Cooch Behar

Appelant Advocate Sri Bibek Kr. Datta & Sri Kumardeep Mukharjee

Respondant Advocate Sri Manas Ray

District Consumer Disputes Redressal Forum,B. S. Road, Cooch Behar -736101.Ph. No. 03582-230696, 222023E-mail - confo-kb-wb at the rate of nic.inWeb - www.confonet.nic.inComplaint Case No. CC/34/2018( Date of Filing : 30 May 2018 )1. Sri Sankar Paul,H/o. Late Anita Paul, S/o. Lat...

Case Number: 34

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Date of Filing: 30-05-2018

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Date of Upload: 28-11-2018

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What is the Consumer Forum?

Consumer Forum Cooch Behar, also known as the Consumer Disputes Redressal Forum of Cooch Behar - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Cooch Behar provides a platform for consumers of Cooch Behar - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Cooch Behar, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Cooch Behar consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Cooch Behar Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Cooch Behar Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Cooch Behar consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Cooch Behar consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Cooch Behar consumer Forum.

What is the time limit for filing a case in Cooch Behar Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.