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Consumer Court in Bokaro

Bokaro Consumer Court Address

Address: Collectorate Campus, Bokaro – 827001

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Bokaro. Total 440 cases registered in Bokaro Consumer Court.

Jharkhand

The Executive Director and President Reliance Life Insurance Company Limited V/S Shreekrishana Prasad

Reliance   Life Insurance   Life Insurance  

Consumer Court: Bokaro

Appelant Advocate Pushpanjali Kumari

Respondant Advocate

Complainant has filed this case with prayer for direction to O.Ps. for payment of Rs. 4,16,250/- with 18% interest from date of deposit and to pay Rs. 50,000/- & Rs. 10,000/- as compensation and litigation cost respectively to him.Complainant’s case in brief is that the...

Case Number: 18

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Date of Filing: 05-01-2018

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Date of Upload: 24-04-2022

Jharkhand

New India Insurance Co. Ltd. V/S Deepak Kumar Das

New India Insurance  

Consumer Court: Bokaro

Appelant Advocate

Respondant Advocate Ashok Kumar Singh

Complainant has filed this case with prayer for direction to O.Ps. for replacement of Mobile Cell Phone or payment of Rs. 12,700/- (purchase price of the cell phone) with 18% interest or for payment of Rs. 6000/- for repair of the damaged cell phone with 18% interest to him.Compl...

Case Number: 17

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Date of Filing: 16-08-2017

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Date of Upload: 24-04-2022

Jharkhand

The Branch Manager, State Bank of India V/S Nunu Chand Sao

State Bank Of India   State Bank Of India   Bank Of India  

Consumer Court: Bokaro

Appelant Advocate Nagan Ranjan Ganguly

Respondant Advocate

Complainant has filed this case with prayer for direction to O.P. to allow the complainant to operate the Bank account and further to direct the O.P. to pay interest @18% per annum on the money lying in his Bank account.Complainant’s case in brief is that his Bank account i...

Case Number: 18

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Date of Filing: 27-02-2018

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Date of Upload: 24-04-2022

Jharkhand

Branch Manager, Chola Mandalam Ivestment And Finance Co. Ltd. V/S Abdul Kudus Sultan

Finance  

Consumer Court: Bokaro

Appelant Advocate Anand Prakash

Respondant Advocate

Complainant has filed this case with prayer for direction to O.Ps. to pay Rs. 4,00,000/- on account of taking possession of the vehicle and for payment of Rs.1,00,000/- and Rs. 30,000/- as compensation and litigation cost respectively to him.Complainant’s case in brief is t...

Case Number: 18

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Date of Filing: 02-05-2018

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Date of Upload: 20-04-2022

Jharkhand

Life Insurance Co. Ltd. V/S Sitesh Kumar Singh

Life Insurance   Life Insurance  

Consumer Court: Bokaro

Appelant Advocate Rakesh kumar Shashi

Respondant Advocate

Complainant has filed this case with prayer for direction to O.Ps. (Life Insurance Corporation) to pay insured amount (Rs. 15,00,000/- along with accrued bonus on LIC policy on account of death of insured late Suman Singh with 18% compound interest per annum and for payment of Rs...

Case Number: 18

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Date of Filing: 09-02-2018

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Date of Upload: 16-04-2022

Jharkhand

M/s Universal Sompo General Insurance Co. Ltd. V/S Ram Yash Ojha

Universal Sompo General Insurance   General Insurance  

Consumer Court: Bokaro

Appelant Advocate Dadan Singh

Respondant Advocate

Case is put up for order.Argument of Learned Counsels for the complainant and O.P. No.1 (M/s Universal Sompo General Insurance Co. Ltd.)has already been heard. Vide order dt. 04.10.2018 case is being proceeded Ex-parte against O.P. No.2.2 Complainant’s case in short is that...

Case Number: 17

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Date of Filing: 29-12-2017

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Date of Upload: 11-04-2022

Jharkhand

Bajaj Allianz General Insurance Co. Ltd. V/S Prem Saw

Bajaj Allianz   Bajaj Allianz   Bajaj Allianz General Insurance   General Insurance   Bajaj  

Consumer Court: Bokaro

Appelant Advocate Sanjay Kumar Aukouri

Respondant Advocate

Complainant has filed this case with prayer for direction to O.Ps. to pay insured amount Rs. 4,71,638/- with interest @ 12% per annum from 16.01.2016 and for payment of Rs.1,75,000/- and Rs. 10,000/- as compensation and litigation cost respectively to the complainant.Complainant&...

Case Number: 17

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Date of Filing: 09-02-2017

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Date of Upload: 01-04-2022

Jharkhand

HDFC ERGO General Insurance Co. Ltd. V/S Aftab Alam

Hdfc Ergo General Insurance   Hdfc   General Insurance  

Consumer Court: Bokaro

Appelant Advocate Annu Mishra

Respondant Advocate

Complainant has filed this case with prayer for direction to O.Ps. to pay insured amount Rs. 12,50,000/- on account of death of insured Zulekha Khatoon with interest and for payment of Rs.20,000/- and Rs. 10,000/- as compensation and litigation cost respectively to the complainan...

Case Number: 17

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Date of Filing: 07-08-2017

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Date of Upload: 30-03-2022

Jharkhand

M/s Raksha TPA Pvt. Ltd. V/S Chandreshwar Sah

Consumer Court: Bokaro

Appelant Advocate

Respondant Advocate Sanjeev ojha

Complainant has filed this case with prayer for direction to O.Ps. to pay the amount (Rs. 800/ + 5810) = Rs. 6610/- on account of the medical expense of the complainant with 18% interest and for payment of Rs.3,000/- and Rs. 5,000/- as compensation and litigation cost respectivel...

Case Number: 18

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Date of Filing: 18-07-2018

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Date of Upload: 30-03-2022

Jharkhand

Branch Manager, Life Insurance Corporation of India V/S Sri Sunny Kumar

Life Insurance Corporation   Life Insurance Corporation   Life Insurance   Life Insurance  

Consumer Court: Bokaro

Appelant Advocate S K Pandey

Respondant Advocate

Complainant has filed this case with prayer for direction to O.Ps. to pay death claim to the complainant on account of the death of policy holder of policy No. 547409176 and to pay Rs. 2,00,000/- as compensation to the complainant.Complainant’s case in brief is that mother ...

Case Number: 18

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Date of Filing: 04-09-2018

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Date of Upload: 25-03-2022

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What is the Consumer Forum?

Consumer Forum Bokaro, also known as the Consumer Disputes Redressal Forum of Bokaro - Jharkhand, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Bokaro provides a platform for consumers of Bokaro - Jharkhand to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Bokaro, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Bokaro consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Bokaro Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Bokaro Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Bokaro consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Bokaro consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Bokaro consumer Forum.

What is the time limit for filing a case in Bokaro Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.