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Consumer Court in Birbhum

Birbhum Consumer Court Address

Address: House of Abdur Rashid, Masjid More, Chandnipara, Behind Deaf & Dumb School, PO & PS Suri, Distt. Birbhum PIN – 731101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Birbhum. Total 2284 cases registered in Birbhum Consumer Court.

West Bengal

Director, Bengal Institute of Technology V/S Bikash Chandra Routh

Institute  

Consumer Court: Birbhum

Appelant Advocate Joy Gopal Das

Respondant Advocate

The parties are present.In the present case the Complainant has already settled the case on receiving Rs. 38,000/.The OP has already submitted Cheque No. 353520 and 353517 amounting to Rs. 10,000/and 28, 000/- Total Rs. 38,000/dt.28.05.2019 in favour of the Complainant. The Compl...

Case Number: 114

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Date of Filing: 30-11-2018

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Date of Upload: 30-07-2019

West Bengal

Station Manager, WBSEDCL, V/S Abdul Alim Mondal,

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

The parties are present.In the present case the complainant/Dhr has already settled the case on receiving Rs. 3832.The OP/Jdr has already submitted Cheque No. 030174 amounting to Rs. 3832dt.11.04.2019 in favour of the complainant/Dhr. The complainant/Dhr has received the same.So,...

Case Number: 5

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Date of Filing: 01-06-2016

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Date of Upload: 16-07-2019

West Bengal

Shib Shati New Collection, Prop. ADey, D.Dey V/S Prabir Kumar Karmakar

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

The parties are present.In the present case the complainant has already settled the case on receiving a new charger light.The OP gives a new charger light in favour of the Complainant.So, we do not find any impediment to settle the case.Hence, O R D E R E D that CC/106/2018 be an...

Case Number: 106

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Date of Filing: 29-10-2018

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Date of Upload: 16-07-2019

West Bengal

Director, Birbhum Institure of Engineering and technology V/S Dola Chowdhury

Consumer Court: Birbhum

Appelant Advocate Subrata Mukhopadhya

Respondant Advocate

Both parties are present. They have settled the case on condition that the OP will pay Rs. 33,450to the Complainant in her S/B Account No. 2859101000257 Kanada Bank, Baharampur with 7 days.So, we do not find any impediment to settle the case.Hence, O R D E R E D that CC/84/2018 b...

Case Number: 84

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Date of Filing: 28-09-2018

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Date of Upload: 16-07-2019

West Bengal

New India Assurance Company Ltd. V/S Meraj Sekh

New India Assurance  

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr Acharya

Respondant Advocate

The record is put up at the instance of the complainant.The complainant filed a petition for permitting him to withdraw the case. Hd the Ld advocates of the complainant. We find the complainant has settled the case with op no.1 New India Assurance Company Ltd. Div Manager, Berham...

Case Number: 97

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Date of Filing: 12-10-2018

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Date of Upload: 04-06-2019

West Bengal

WBSEDCL, Station Manager, Ahmadur Customer Care V/S Renuka Mondal

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

One Renuka Mondal, of Vill. Sindurtopa, P.S. Sainthia, Dist. Birbhum has filed an application U/s 12 of the Consumer Protection Act, 1986 (as amended up to date) against the O.P to cancel the exorbitant e/bill of April, 2019 amount to Rs. 32,782 and that to ends of justice and fo...

Case Number: 51

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Date of Filing: 16-04-2019

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Date of Upload: 02-05-2019

West Bengal

Bajaj Allainz Life Insurance Co. Ltd., represented by Branch Manager, Suri Branch V/S Hosnehara Bibi

Life Insurance   Life Insurance   Bajaj  

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr Acharya

Respondant Advocate

The case of the Complainant Hosnehara Bibi in brief is that her husband Abdus Sakkar purchased an insurance policy being policy No. 0297504645, sum assured Rs. 2,00,000/- after paying proper premium from the OP. It is the further case of the Complainant that insured purchased the...

Case Number: 14

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Date of Filing: 09-12-2014

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Date of Upload: 23-04-2019

West Bengal

Supt Post Office, The dept Of Post of India V/S Sri Mahadeb Das, S/O Lt G.S Das

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr Acharya

Respondant Advocate

This case has been filed by the complainant Sri Mahadeb Das, S/O Lt G.S Das 7th Pally, P.O and P.S Bolpur, Dist Birbhum on U/S 12 of the Cp Act 1986 against the OP No. 1 the Deptt. of Post of India, Supt.of Post Offices, Birbhum Div OP No. 2 The Post Master, Bolpur Head Post Offi...

Case Number: 137

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Date of Filing: 23-11-2016

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Date of Upload: 23-04-2019

West Bengal

Sri Subrota Das, Proprietor M/S Tripati Construction co V/S Sri Biswajit Sinha

Construction  

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

One Mir Abul Basar, of Vill. Mollarpur Muslimpara, P.O. Mollarpur, Dist. Birbhum has filed an application U/s 12 of the Consumer Protection Act, 1986 (as amended up to date) against the O.P to pass an order directing the Op to give possession of the vehicle being No. WB 41C 8009 ...

Case Number: 50

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Date of Filing: 10-04-2019

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Date of Upload: 25-04-2019

West Bengal

Prop. New Sahityaayan V/S Md Jahiruddin, S/O Lt Hilaluddin

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

The record is put up at the instance of the complainant /Dhr, who files receipt showing that he has received Rs. 1600/- form the O.P/Jdr.We find that entire amount of Rs. 1600/- has been paid by the Jdr to Dhr.So, the case is to be dropped.Hence Ordered that EA case no /18/2018 b...

Case Number: 18

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Date of Filing: 23-08-2018

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Date of Upload: 02-05-2019

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What is the Consumer Forum?

Consumer Forum Birbhum, also known as the Consumer Disputes Redressal Forum of Birbhum - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Birbhum provides a platform for consumers of Birbhum - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Birbhum, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Birbhum consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Birbhum Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Birbhum Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Birbhum consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Birbhum consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Birbhum consumer Forum.

What is the time limit for filing a case in Birbhum Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.