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Consumer Court in Birbhum

Birbhum Consumer Court Address

Address: House of Abdur Rashid, Masjid More, Chandnipara, Behind Deaf & Dumb School, PO & PS Suri, Distt. Birbhum PIN – 731101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Birbhum. Total 2284 cases registered in Birbhum Consumer Court.

West Bengal

Superintendent, Department of Post of India V/S Boka Murmu, S/O Taran Murmu

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr Acharya

Respondant Advocate

Shri Sudip Majumder . Member. The fact of the case in brief is that one Boka Murmu, the complainant deposited Rs. 2, 10, 000/ (Two lakh ten thousand) in the counter of Kachuighata Post Office in Pass Book No. 5618089151 on 30/07/2016 and also deposited Rs. 1, 60, 000/ (One lakh s...

Case Number: 12

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Date of Filing: 20-01-2017

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Date of Upload: 14-06-2022

West Bengal

Sri Salil Kr Banerjee V/S Shibani Das Gupta, W/o Lt S.Kr Dasgupta

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr Acharya

Respondant Advocate

Shri Sudip Majumder . Member. The case of the Complainant/petitioner in brief, is that one Shibani Das Gupta purchased a flat measuring 980 sq. ft. in “Sumita Enclave” located at College pally, Bolpur, Birbhum from Promoter sri Salil Kumar Banerjee under a registered ...

Case Number: 143

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Date of Filing: 01-12-2016

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Date of Upload: 10-06-2022

West Bengal

Station Manager,WBSEDCL V/S Chittaranjan Chowdhury

Consumer Court: Birbhum

Appelant Advocate Amit Dutta

Respondant Advocate

Smt. Sukla Sengupta . President.Complainant is absent without steps. OP files hazira. Today is fixed for filing evidence-in-chief. No evidence-in-chief has yet been filed by the complainant. On a close scrutiny of the materials on record, it appears that since 30/09/2019 the comp...

Case Number: 56

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Date of Filing: 31-07-2018

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Date of Upload: 08-06-2022

West Bengal

Manager, STFCL V/S Sisir Kr. Dhar

Consumer Court: Birbhum

Appelant Advocate Subhasis Chatterjee.

Respondant Advocate

Smt. Sukla Sengupta . President.Complainant is absent without steps. Today is fixed for filing show cause by the complainant as to why the case shall not be dismissed for default i/d the case will be dismissed. On a close scrutiny of the materials on record, it appears that since...

Case Number: 5

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Date of Filing: 18-01-2021

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Date of Upload: 08-06-2022

West Bengal

Regional Manager, WBSEDCL V/S M/S Gopal Stone Product

Wbsedcl  

Consumer Court: Birbhum

Appelant Advocate Anup Kr Banerjee

Respondant Advocate

Smt. Sukla Sengupta . President.Complainant is absent without steps. OP is present. On a close scrutiny of the materials on record, it appears that since long the complainant is found absent before this Commission. Hence considering and conduct of the complainant this Commission ...

Case Number: 83

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Date of Filing: 05-09-2019

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Date of Upload: 08-06-2022

West Bengal

W.B.S.E.D.C.L Represented by Station Manager V/S Md Nasiruddin

Consumer Court: Birbhum

Appelant Advocate Amit dutta

Respondant Advocate

Smt. Sukla Sengupta. President.Complainant files hazira. OP files a show cause, now it is 1. 10 p.m. nobody there to move the show cause petition. Complainant is found absent none is there on behalf of the complainant to move show cause petition.Perused the show cause petition. T...

Case Number: 83

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Date of Filing: 28-09-2018

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Date of Upload: 08-06-2022

West Bengal

Branch Manager, Bajaj Allianz Gen INS Co Ltd V/S Prop.Ashis Mondal, New Bamtara Enterprise

Bajaj Allianz   Bajaj Allianz   Bajaj  

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr Acharya

Respondant Advocate

Smt. Sukla Sengupta .President.The complainant has filed this case under section 12 of the C.P Act. 1986 as amended updated. The fact of the case in a nutshell is that the complainant being a resident of Tarapith within the District Birbhum and also being the proprietor of Bomtar...

Case Number: 12

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Date of Filing: 19-01-2016

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Date of Upload: 09-06-2022

West Bengal

Birbhum Lighting Proprietor, V/S Haluda Bibi

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Smt. Sukla Sengupta.President. The complainant files this case U/S 12 of the C.P Act. 1986. The fact of the in brief is that the complainant purchased a stand/pedestal fan from a shop of electrical goods seller under the name and of style Birbhum lighting on 31/03/2018. The warra...

Case Number: 16

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Date of Filing: 21-01-2019

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Date of Upload: 02-06-2022

West Bengal

Superintendent of Suri Sadar Hospital, V/S Suprakash Banerjee,Banerjee Treading Company,

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder.Member.Ld. Advocate on behalf of complainant files a petition that the complainant/petitioner absent since long and submits for withdrawal of the case as he is not willing to proceed further.Perused the application.It appears that the case has been compromised...

Case Number: 78

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Date of Filing: 13-09-2018

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Date of Upload: 25-05-2022

West Bengal

1.General Manager, Cholamondalam INS Co. Ltd V/S Milan Kr Mondal

Consumer Court: Birbhum

Appelant Advocate G.M. Middhya

Respondant Advocate

Smt. Sukla Sengupta.President.Complainant files a petition with a prayer for time for taking steps on the ground stated there in. OP files hazira. This is the case year 2014. Now it is 1.30 pm, neither the complainant himself nor his conducting advocate has appeared before this C...

Case Number: 14

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Date of Filing: 31-12-2014

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Date of Upload: 19-05-2022

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What is the Consumer Forum?

Consumer Forum Birbhum, also known as the Consumer Disputes Redressal Forum of Birbhum - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Birbhum provides a platform for consumers of Birbhum - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Birbhum, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Birbhum consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Birbhum Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Birbhum Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Birbhum consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Birbhum consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Birbhum consumer Forum.

What is the time limit for filing a case in Birbhum Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.