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Consumer Court in Birbhum

Birbhum Consumer Court Address

Address: House of Abdur Rashid, Masjid More, Chandnipara, Behind Deaf & Dumb School, PO & PS Suri, Distt. Birbhum PIN – 731101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Birbhum. Total 2284 cases registered in Birbhum Consumer Court.

West Bengal

1. Sagar Enterprises, Authorised dealer of ExideBattery, V/S Md. Hedayetulla, S/o. Md. Nur Ali,

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder-Member. The complainant files this case U/S 12 of the Consumer Protection Act, 1986. The fact of the case in brief is that the complainant/petitioner purchased 4(Four) Exide Batteries, for his TOTO, Battery Type FEH0-ERTUBULAR100L, Serial Nos. A3L6K002867 3L62...

Case Number: 105

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Date of Filing: 18-12-2017

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Date of Upload: 29-09-2022

West Bengal

Br. Manager, SBI, Gen INS Co Ltd V/S Anima Ghosh, W/O Kashinath Ghosh

Consumer Court: Birbhum

Appelant Advocate Pareshnath Mukherjee

Respondant Advocate

Shri Sudip Majumder.Member. The complainant files this case U/S 12 of the Consumer Protection Act, 1986. The fact of the case in brief is that the complainant/petitioner is a resident of Mayureswar, Chowki Rampurhat, District- Birbhum, lying within the jurisdiction of this Forum/...

Case Number: 129

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Date of Filing: 03-11-2016

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Date of Upload: 28-09-2022

West Bengal

Renu Shoe, Super Market V/S Biplab Sarkar

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder.Member. The complainant files this case U/S 12 of the C.P. Act, 1986. The fact of the case in brief is that the complainant purchased one pair of shoe by paying Rs. 730from the OP No. 20/09/2018. That thereafter the complainant saw that there was a printed pri...

Case Number: 107

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Date of Filing: 31-10-2018

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Date of Upload: 28-09-2022

West Bengal

General Manager, Tata Motors Finance Ltd V/S Gautam Golaja

Tata Motors   Finance   Tata Motors Finance   Tata  

Consumer Court: Birbhum

Appelant Advocate Joygopal Das

Respondant Advocate

Smt. Sukla Sengupta-President.OP files hazira.Complainant is found absent since long without taking any steps now it is 1:20 pm, it appears on behalf of the complainant even after repeated calls.So, considering conduct of the complainant. Hence, it is, Ordered, that the instant C...

Case Number: 15

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Date of Filing: 22-01-2015

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Date of Upload: 28-09-2022

West Bengal

Branch manager, National Insurance Co ltd V/S Tridip Kanti Ghosh

National Insurance  

Consumer Court: Birbhum

Appelant Advocate Md Jasimuddin

Respondant Advocate

Smt. Sukla Sengupta . President.Complainant is absent without taking any steps.OP is present.Today is fixed for filing reply of questionnaires as last chance by the complainant.No reply has yet been filed by the complainant and none move on repeated calls.Hence, considering and c...

Case Number: 79

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Date of Filing: 27-08-2019

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Date of Upload: 28-09-2022

West Bengal

Manager,Cholamandalam Investment and Finance V/S Sadhan Ghosh

Finance  

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Smt. Sukla Sengupta-President.Today is fixed for admission hearing. Complainant files hazira through his Ld. Advocate. Heard, perused the complaint and documents. It appears to us that prima facie a case has been made out against the Ops.Let, the case be admitted. Requisites at o...

Case Number: 25

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Date of Filing: 27-09-2022

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Date of Upload: 27-09-2022

West Bengal

B.E.Pvt. Ltd. V/S Bijoy Mojumder

Consumer Court: Birbhum

Appelant Advocate Subhasis Chatterjee

Respondant Advocate

Smt. Sukla Sengupta-President.Today is fixed for admission hearing.Now it is 12:50 p.m.Complainant is found absent without step.Since long back the case is pending for admission hearing.Hence, considering the conduct of the complainant the case is dismissed for default.Copy of th...

Case Number: 72

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Date of Filing: 16-10-2020

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Date of Upload: 27-09-2022

West Bengal

Branch Manager, UCO Bank, V/S 1.Tirtha Sankar Mondal, 2. Partha Sarathi Mondal

Consumer Court: Birbhum

Appelant Advocate SUBRATA MUKHOPADHAY

Respondant Advocate

Shri Sudip Majumder .Member. The complainant files this case U/S 12 of the C.P. Act, 1986. The case of the complainant/petitioner in brief is that Tirtha Sankar Mondal and Partha Sarathi Mondal are a bonafide customer of OP/UCO Bank at Md. Bazar Branch at P.O. and P.S- Md. Bazar,...

Case Number: 70

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Date of Filing: 23-07-2019

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Date of Upload: 27-09-2022

West Bengal

Branch Manager, State Bank of India V/S Firoj Ahmed, S/O. Lt Abdus Samad

State Bank Of India   State Bank Of India   Bank Of India   Bank Of India  

Consumer Court: Birbhum

Appelant Advocate Subrata Mukhopadhay

Respondant Advocate

Shri Sudip Majumder- Member.The complainant files this case U/S 12 of the C.P. Act, 1986. The case of the complainant/petitioner in brief is that one Firoz Ahmad is a bonafide customer of OP/State Bank of India at Rampurhat Branch at P.O. and P.S- Rampurhat, District-Birbhum. The...

Case Number: 45

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Date of Filing: 10-08-2020

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Date of Upload: 23-09-2022

West Bengal

Cholamandalam Ms Gen. Insurance Co. Ltd. V/S Gulsennera Begum

Cholamandalam  

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Smt. Sukla Sengupta-President.Complainant is absent without taking any steps. OP members have filed hazira. Today is fixed for filing evidence by the complainant. On a close scrutiny materials on record, it appears that since 25/02/2020. The complainant have got ample opportuniti...

Case Number: 61

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Date of Filing: 06-08-2018

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Date of Upload: 23-09-2022

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What is the Consumer Forum?

Consumer Forum Birbhum, also known as the Consumer Disputes Redressal Forum of Birbhum - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Birbhum provides a platform for consumers of Birbhum - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Birbhum, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Birbhum consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Birbhum Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Birbhum Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Birbhum consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Birbhum consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Birbhum consumer Forum.

What is the time limit for filing a case in Birbhum Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.