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Consumer Court in Birbhum

Birbhum Consumer Court Address

Address: House of Abdur Rashid, Masjid More, Chandnipara, Behind Deaf & Dumb School, PO & PS Suri, Distt. Birbhum PIN – 731101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Birbhum. Total 2284 cases registered in Birbhum Consumer Court.

West Bengal

1.Branch manager.National Insurance Co Ltd. V/S Jamarul Islam S/o. Muselem Sk

Consumer Court: Birbhum

Appelant Advocate Achintya Chattopadhyay

Respondant Advocate

Shri Sudip Majumder.President in Charge.The complaisant / petitioner files this case U/S 12 of the Consumer Protection Act, 1986. The fact of the case in brief is that one Jamarul Islam S/O. Musclem SK. resident of vill. – Bhangarpara, P.S.- Rampurhat, District-Birbhum purc...

Case Number: 38

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Date of Filing: 26-04-2017

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Date of Upload: 26-07-2023

West Bengal

Tarun Mondal, S/o Lt. Ramnarayan Mondal, V/S 1) Baikuntha Mahanta, and others

Consumer Court: Birbhum

Appelant Advocate Sujoy Das

Respondant Advocate

Smt. Saswati Saha- Member.None appears from both parties.Today is fixed for filing show cause by the Dhr, i/d the case will be dismissed for default.The Dhr. neither files show cause nor takes any steps.None appears on behalf of the Dhr. on repeated calls.The record shows that ma...

Case Number: 13

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Date of Filing: 02-04-2013

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Date of Upload: 26-07-2023

West Bengal

Nodal Officer,Pousmela Santiniketan,2019 V/S Aminul Huda

Consumer Court: Birbhum

Appelant Advocate Subrata Mukhopadhay,CAB

Respondant Advocate

The case is placed before this Upbhokta Lok Adalat held on 22/07/2023 at D.C.D.R.C, Birbhum. The complainant Aminul Huda is present with his documents like Aadhaar Card etc. for proving his identity. He is harping upon on the point of withdrawal of his case as the dispute in ques...

Case Number: 60

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Date of Filing: 08-09-2020

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Date of Upload: 25-07-2023

West Bengal

1) B.P. Kitchen, 2) Saheb Chowdhury, B.P. Appliances, V/S Medha Roy, D/o Lt. Anupam Roy,

Consumer Court: Birbhum

Appelant Advocate Sanjit Acharya

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONBIRBHUM (SURI).C. F. CASE NO: E.A/07/2017(Arising out of C.C. Case No. 43/2014)PETITIONER/DHR. Vs O.Ps/JDRs.Medha Roy, D/o Lt. Anupam Roy, 1) B.P. Kitchen,Phooldanga Goal para Rd., 128, Pilkhana Rd, Ranibegan, Swarnalata Apar...

Case Number: 7

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Date of Filing: 24-04-2017

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Date of Upload: 20-07-2023

West Bengal

HFL V/S Nur Hossen Mondal

Consumer Court: Birbhum

Appelant Advocate Subrata Mukhapaddhay

Respondant Advocate

Smt. Saswati Saha- Member.OP Members file hazira through their Ld. Advocate.None appears from complainant’s side.Today is fixed for filing show cause by the complainant i/d dismissed for default.The complainant neither files show cause nor takes any steps.None appears on be...

Case Number: 37

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Date of Filing: 05-04-2021

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Date of Upload: 18-07-2023

West Bengal

Branch Manager, India Infoline Finance Ltd (IIFL) V/S Debargha Bhattacharya

Finance   India Infoline  

Consumer Court: Birbhum

Appelant Advocate Sujay Das

Respondant Advocate

Smt. Saswati Saha- Member.OP files hazira through their Ld. Advocate.None appears from complainant’s side.Today is fixed for filing show cause by the complainant as why the case not be dismissed for default.The complainant neither files show cause nor takes any steps.None a...

Case Number: 71

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Date of Filing: 24-06-2016

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Date of Upload: 18-07-2023

West Bengal

Branch Manager, Indian Overseas Bank V/S Mr. Banyeswar Bayen

Indian Overseas Bank  

Consumer Court: Birbhum

Appelant Advocate Sabyasachi Banerjee

Respondant Advocate

Shri Sudip Majumder- President-in-Charge.None appears from complainant’s side.OP Nos. 1 and 2 files hazira.Today is fixed for filing show cause by the complainant.The complainant neither files show cause nor takes any steps.None appears on behalf of the complainant on repea...

Case Number: 86

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Date of Filing: 07-09-2022

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Date of Upload: 18-07-2023

West Bengal

SFSL, Suri V/S Sailen Mondal

Consumer Court: Birbhum

Appelant Advocate Subrata Mukhapaddhay

Respondant Advocate

Smt. Saswati Saha- Member. The case has been filed by the complainant Under Section 35 of the Consumer Protection Act, 2019. The fact of this case in brief is that, the complainant being a resident under the jurisdiction of this District Commission alleged that he has purchased a...

Case Number: 25

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Date of Filing: 08-03-2021

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Date of Upload: 19-07-2023

West Bengal

Station Manager, MCCC, WBSEDCL V/S Tarun Mondal

Wbsedcl  

Consumer Court: Birbhum

Appelant Advocate Subrata Mukhopadhay

Respondant Advocate

The case is placed before this UpbhoktaLokAdalatheld on 24/06/2023 at D.C.D.R.C, Birbhum. The complainant TarunMondalis present with his documents like Aadhaar Card etc. for proving his identity. He is harping upon on the point of withdrawal of his case as the dispute in question...

Case Number: 13

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Date of Filing: 05-02-2021

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Date of Upload: 11-07-2023

West Bengal

West Bengal State Electricity Distribution Company Ltd V/S Debabrata Pramanik

Electricity  

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder- President-in-Charge.Complainant files hazira through his Ld. Advocate.Today is fixed for admission hearing. Perused the complaint and documents. It appears to us that a prima case has been made out against the OP/WBSEDCL. Let, the case be admitted.Complainant...

Case Number: 21

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Date of Filing: 07-07-2023

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Date of Upload: 14-07-2023

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What is the Consumer Forum?

Consumer Forum Birbhum, also known as the Consumer Disputes Redressal Forum of Birbhum - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Birbhum provides a platform for consumers of Birbhum - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Birbhum, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Birbhum consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Birbhum Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Birbhum Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Birbhum consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Birbhum consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Birbhum consumer Forum.

What is the time limit for filing a case in Birbhum Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.