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Consumer Court in Birbhum

Birbhum Consumer Court Address

Address: House of Abdur Rashid, Masjid More, Chandnipara, Behind Deaf & Dumb School, PO & PS Suri, Distt. Birbhum PIN – 731101

Email ID: complaints@consumercourt.in

Website: https://www.consumercourt.in/

Latest Judgments

List of Consumer Court case in Birbhum. Total 2284 cases registered in Birbhum Consumer Court.

West Bengal

Mayureswar Customer Care Centre, West Bengal state Electricity Distribution Company Ltd V/S Mrityunjoy Bhalla

Electricity  

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Today is fixed for admission hearing. Complainant files hazira through his Ld. Advocate. Complainant also present himself. Heard, perused the complaint and documents. It appears to us that prima facie a case has been made out against the Ops.Let, the case be admitted.Complainant ...

Case Number: 33

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Date of Filing: 07-03-2024

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Date of Upload: 20-03-2024

West Bengal

Station Manager, Murarai CC, WBSEDCL V/S Safikul Alam, S/O Lt Abdul Hakim

Wbsedcl  

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder- President-in-Charge.Today is fixed for argument in presence of both sides. Complainant Nos. 2 and 3 files a petition and stated that the OP did not receive the electricity bill since January 2023 till date thus the petitioners are prays before us for passing ...

Case Number: 35

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Date of Filing: 07-03-2024

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Date of Upload: 21-03-2024

West Bengal

Station Manager, WBSEDCL, Mayureswar CCC V/S Narayan Bagdi

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder- President-in-Charge.Today is fixed for passing of order in respect of the petition filed by the complainant dated 06/03/2024. Both the parties files hazira through their respective Ld. Advocates. Already heard Ld. Advocates for the both sides. One petition ha...

Case Number: 34

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Date of Filing: 07-03-2024

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Date of Upload: 20-03-2024

West Bengal

Station Manager, W.B.S.E.D.C.L V/S Anisar Rahaman

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder- President-in-Charge.Today is fixed for compliance the order M.A. Case No. 42/2023 dated 21/09/2023 by OP/WBSEDCL. One application filed by the complainant’s side and stated that the OP/WBSEDCL did not comply the previous order of this Commission.This pe...

Case Number: 29

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Date of Filing: 01-03-2024

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Date of Upload: 12-03-2024

West Bengal

W.B.S.E.D.C.L, Suri West Customer Care Centre V/S Soumen Dey

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder- President-in-Charge.The Ld. Advocate for the complainant files a petition on stated that the date be fixed today for admission hearing as an urgency. Complainant is also present himself through his Ld. Advocate. Heard, perused the complaint and documents. It ...

Case Number: 28

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Date of Filing: 01-03-2024

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Date of Upload: 12-03-2024

West Bengal

1) National Insurance Co. Ltd., represented bySr. Divisioal Manager, Division-CII, V/S Asim Kumar Chakraborty, S/o Lt. Siddheswar Chakraborty,

National Insurance  

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr. Acharya

Respondant Advocate

Shri Sudip Majumder.President in Charge. The complainant files this case U/S 12 of the Consumer Protection Act, 1986. The fact of the case in brief is that Complainant/Petitioner Asim Kumar Chakraborty is an S.I. of police under the Govt. of West Bengal, posted at Suri Police Lin...

Case Number: 73

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Date of Filing: 01-09-2017

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Date of Upload: 05-03-2024

West Bengal

Branch Manager, Indian bank, Rampurhat Branch, V/S New Style Park Prop: Md. Masudul Haque

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr acharya

Respondant Advocate

Shri Sudip Majumder- President-in-Charge.The Complainant / the Petitioner fills this case U/S 35 of the Consumer Protection Act , 2019. The fact of the case in brief is that the petitioner Md Masudul Haque is the proprietor of New Style Park situated at Vill- Margram, P.O. and P....

Case Number: 38

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Date of Filing: 21-03-2022

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Date of Upload: 05-03-2024

West Bengal

Sri Ekkari Das, S/O. Late Hrishikesh Das V/S Sri Aruna Ranjan Misra

Consumer Court: Birbhum

Appelant Advocate

Respondant Advocate

Shri Sudip Majumder- President-in-Charge.Today is fixed for passing order. The complainant had already been filed an application dated 08/02/2024for amendment U/O 1 Rule 10(2) Readwith Section 151 of C.P.C.The petition dated 08/02/2024 filed by the complainant for impleading OP N...

Case Number: 24

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Date of Filing: 29-02-2024

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Date of Upload: 01-03-2024

West Bengal

Branch Manager, National INS Co Ltd V/S Rabindra Parakh

Consumer Court: Birbhum

Appelant Advocate Sanjit Kr Acharya

Respondant Advocate

Shri Sudip MajumderPresident in Charge. The complainant/petitioner files this case U/S 12 of Consumer Protection Act, 1986. The fact of the case in brief is that one Rabindra Parakh, permanent resident of P.O. and P.S.Sainthia, District .Birbhum purchased a Mediclaim Policy from ...

Case Number: 24

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Date of Filing: 01-03-2017

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Date of Upload: 05-03-2024

West Bengal

Div Manager, LICI V/S Smt Iti Das, W/o Lt Shyamal Das

Consumer Court: Birbhum

Appelant Advocate Achinta Chattapadhaya

Respondant Advocate

Shri Sudip Majumder.President in Charge. The complainant/petitioner files this case U/S 12 of Consumer Protection Act, 1986. The fact of the case in brief is that petitioner’s husband Shyamal Das purchased an insurance policy from OP No. 2/ LICI as LICI Jiban Saral (with pr...

Case Number: 94

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Date of Filing: 17-11-2017

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Date of Upload: 02-03-2024

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What is the Consumer Forum?

Consumer Forum Birbhum, also known as the Consumer Disputes Redressal Forum of Birbhum - West Bengal, is established to protect consumer rights and provide a swift and cost-effective solution for consumer complaints. Consumer Forum Birbhum provides a platform for consumers of Birbhum - West Bengal to file complaints against unfair trade practices by the seller, any type of defect in products, or deficient services. There are three levels of Consumer Forum – District Forum i.e Birbhum, State Forum i.e. State Commission consumer forum, and National Forum, each with varying jurisdictions. The main purpose of Birbhum consumer forum is to safeguarding consumers' interests and promoting ethical business practices by holding companies accountable for any violations of consumer rights.

Who can file a complaint before a Birbhum Consumer Forum?

In general, any consumer who has purchased goods or availed any service for the personal use can file a complaint before a Birbhum Consumer Forum.

Defination of Consumer in THE CONSUMER PROTECTION ACT, 2019

(7) "consumer" means any person who—

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or

(ii) hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.

Explanation.— For the purposes of this clause,—
(a) the expression "commercial purpose" does not include use by a person of goods bought and used by him exclusively for the purpose of earning his livelihood, by means of self-employment;
(b) the expressions "buys any goods" and "hires or avails any services" includes offline or online transactions through electronic means or by teleshopping or direct selling or multi-level marketing;

What type of cases can be filed in Consumer Forum?

If you have any disputes and grievances related to your purchase of goods or services and the company is not solving your problem even after filing complaint to the customer care, you can file case against that company in Consumer Forum.

Defective Goods : Consumer can file cases if the purchased goods are defective, substandard, or not as described.

Deficient Services : Complaints regarding services that are deficient or not as promised.

Unfair Trade Practices : Unfair trade practices such as misleading advertisements, false representations, or deceptive business practices.

Overcharging or Unjust Pricing : Complaints related to overpricing, price manipulation, or charging more than the specified.

Faulty Products : Issues arising from products that are unsafe to use, pose health hazards, or do not meet safety standards.

Delay in Services : Cases where there is an unreasonable delay in providing services, causing inconvenience to the consumer.

Product Liability : Instances where a product causes harm or injury due to design defects, manufacturing defects, or inadequate warnings.

Unsatisfactory Professional Services : Disputes arising from services provided by professionals such as doctors, architects, etc.

E-commerce Transactions : Complaints related to the online purchases, including non-delivery of item, quality, or non-compliance with terms and conditions.

What is the procedure of filing the case in Birbhum consumer Forum

When you have not received any satisfactory response from the seller even after contacting to their customer care or even submitting your complaint in anyway, the next step is to file your case in the Birbhum consumer Forum. Before filing a case, you need to send a Legal Notice to the opposite party for dispute resolution. If there's no response or resolution within the stipulated time, you can file your case in the Birbhum consumer Forum.

What is the time limit for filing a case in Birbhum Consumer Forum?

As per THE CONSUMER PROTECTION ACT, 2019 , The District Commission, the State Commission or the National Commission shall not admit a complaint unless it is filed within two years from the date on which the cause of action has arisen.