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Zomato

Latest Judgments

Total 68 Consumer Court Cases Against Zomato.

Haryana

Zomato Zamota Media Pvt Ltd V/S Pawandeep Singh

Zomato  

Court Name: Ambala

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, AMBALA. Complaint case no. : 159 of 2020. Date of Institution : 27.08.2020. Date of decision : 11.11.2022.Pawandeep Singh aged about 32 years son of Shri Sukhpal Singh, R/o H.No.54-55, Lal Kurti Bazar, Ambala Cantt. P...

Case Number: 159

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Date of Filing: 21-08-2020

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Date of Upload: 16-11-2022

Chandigarh

Zomato Pvt. Ltd. V/S Karan Singla

Zomato  

Court Name: DF-I

Appelant Advocate Ravi Mishra

Respondant Advocate

District Consumer Disputes Redressal Commission-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 38 OF 2022Karan Singla Vs Zomato Pvt. Ltd. & anr. BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBERPRESENT: Complainant in person.Sh.Nitin Bhasin, Coun...

Case Number: 38

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Date of Filing: 04-01-2022

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Date of Upload: 25-09-2022

Punjab

Zomato Pvt Ltd. V/S Parul Garg

Zomato  

Court Name: Bhatinda

Appelant Advocate Gurpreet Singh

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL COMMISSION, Court Room No.19, Block-C,Judicial Court Complex, BATHINDA-151001 (PUNJAB)PUNJABComplaint Case No. CC/22/267( Date of Filing : 12 Aug 2022 )1. Parul GargH.No.124, St No.3, Green Avenue, Bibiwala Chowk, Bathinda............

Case Number: 22

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Date of Filing: 12-08-2022

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Date of Upload: 25-08-2022

Madhya Pradesh

ZOMATO QSR BRANDS INDIA PRIVATE LIMITED V/S ABHAY MUDGAL

Zomato  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 765

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Date of Filing: 16-07-2022

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Date of Upload: 22-08-2022

Chandigarh

Zomato Pvt. Ltd. V/S Ajay Kumar Sharma

Zomato  

Court Name: StateCommission

Appelant Advocate Naveen Kaushik & Davindoo Joshi Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHAppeal No.:31 of 2021Date of Institution:05.04.2021Date of Decision:04.08.2022Ajay Kumar Sharma, aged 44 years, son of Late Sh. M. L. Sharma, R/o House No.3018, Sector 23-D, Chandigarh.……Appellant/Complain...

Case Number: 31

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Date of Filing: 05-04-2021

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Date of Upload: 08-08-2022

Maharashtra

ZOMATO PVT LTD V/S UDOTI MOHTA

Zomato  

Court Name: Additional DCF, Pune

Appelant Advocate SELF

Respondant Advocate

Case Number: 21

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Date of Filing: 28-04-2021

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Date of Upload: 30-06-2022

Haryana

Zomato V/S Bhupender Kumar

Zomato  

Court Name: Hisar

Appelant Advocate Sh. Somender Dhaiya

Respondant Advocate

Case Number: 620

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Date of Filing: 26-07-2019

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Date of Upload: 08-06-2022

Gujarat

ZOMATO MEDIA PVT LTD V/S HARIBHAI JJOYATABHAI PATEL

Zomato  

Court Name: Ahmedabad Rural

Appelant Advocate SELF

Respondant Advocate N.K.VORA

Case Number: 20

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Date of Filing: 16-12-2020

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Date of Upload: 06-07-2022

Punjab

Zomato Ltd. V/S Adv. Bandeep Singh

Zomato  

Court Name: Amritsar

Appelant Advocate Arshjit Singh Sodhi

Respondant Advocate

District Consumer Disputes Redressal CommissionSCO 100, District Shopping Complex, Ranjit AvenueAmritsar, PunjabComplaint Case No. CC/296/2021( Date of Filing : 16 Jun 2021 )1. Adv. Bandeep SinghHouse No.16, Rajdeep Market,Ramsar Road, AmritsarAmritsarPunjab...........Complainant...

Case Number: 296

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Date of Filing: 16-06-2021

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Date of Upload: 28-02-2022

Haryana

Zomato Media Pvt Ltd and Other V/S Anita Tripathi

Zomato  

Court Name: Gurgaon

Appelant Advocate Shri Anil Kadyan

Respondant Advocate

Case Number: 563

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Date of Filing: 26-08-2021

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Date of Upload: 28-02-2022

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Common FAQ

Question : Am I eligible to file case against Zomato in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Zomato ?

Answer : A complaint may be made against Zomato under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.