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Western Railway

Latest Judgments

Total 344 Consumer Court Cases Against Western Railway.

Rajasthan

NORTH WESTERN RAILWAY V/S SHABANO BANO

Railway   Western Railway  

Court Name: Jodhpur

Appelant Advocate HAMEED KHAN

Respondant Advocate SHANKAR CHOUHAN

Case Number: 0

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Date of Filing: 29-05-2019

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Date of Upload: 05-06-2023

Rajasthan

NORTH WESTERN RAILWAY V/S K B AGARWAL

Railway   Western Railway  

Court Name: Jaipur-II

Appelant Advocate K N Pareek

Respondant Advocate Pawan Kumar

Case Number: 457

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Date of Filing: 10-04-2015

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Date of Upload: 31-05-2023

NCDRC

RAVI LODHA V/S NORTH WESTERN RAILWAY

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MR. ARUN KUMAR SHARMA

Respondant Advocate MR. SANYAT LODHA & SANJANA SADDY

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 1076 OF 2019(Against the Order dated 15/05/2019 in Complaint No. 35/2012 of the State Commission Rajasthan)1. NORTH WESTERN RAILWAYTHROUGH GENERAL MANAGER, HEAD OFFICE: 3RD FLOOR, NEAR JAWAHAR CIRCLE, MALVI...

Case Number: 1076

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Date of Filing: 27-06-2019

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Date of Upload: 18-05-2023

Madhya Pradesh

Western Railway V/S Swati

Railway   Western Railway  

Court Name: Ratlam

Appelant Advocate JITENDRA SHA

Respondant Advocate MR NAHAR

Case Number: 23

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Date of Filing: 04-04-2023

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Date of Upload: 11-05-2023

Karnataka

Divisional Railway Manager (DRM) ,South Western Railway V/S Prashanth M

Railway   Western Railway  

Court Name: Tumkur

Appelant Advocate In person

Respondant Advocate

TUMAKURU DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONIndian Red Cross Building ,1st Floor ,No.F-201, F-202, F-238 ,B.H.Road ,Tumakuru.Complaint Case No. CC/28/2023( Date of Filing : 03 Mar 2023 )1. Prashanth MS/o Manjunath,Bilikal Nivasa,Near Renuka Temple,Vinayakanagara,Tipat...

Case Number: 28

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Date of Filing: 03-03-2023

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Date of Upload: 28-04-2023

Karnataka

Divisional Railway Manager (DRM) ,South Western Railway V/S Dileep D.S.

Railway   Western Railway  

Court Name: Tumkur

Appelant Advocate In person

Respondant Advocate

TUMAKURU DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONIndian Red Cross Building ,1st Floor ,No.F-201, F-202, F-238 ,B.H.Road ,Tumakuru.Complaint Case No. CC/29/2023( Date of Filing : 03 Mar 2023 )1. Dileep D.S.S/o Somashekhar ,Madihalli,Near Hassan Circle,Kasaba Hobli,Tipaturu ...

Case Number: 29

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Date of Filing: 03-03-2023

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Date of Upload: 28-04-2023

Karnataka

The General Manager, South Western Railway V/S Sri Vijayakumar.S.Mataldinni

Railway   Western Railway  

Court Name: Gadag

Appelant Advocate In person

Respondant Advocate

Case Number: 1

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Date of Filing: 18-03-2015

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Date of Upload: 23-02-2023

Circuit Bench Udaipur

Rakesh Kunwar goswami V/S Western Railway City station Udaipur

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Jivan Singh Siroya

Respondant Advocate Mukesh Lodha

Case Number: 65

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Date of Filing: 28-06-2018

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Date of Upload: 23-12-2022

Circuit Bench Udaipur

Western Railway V/S Chatar Singh Jain

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Ram Lal Meghwal

Respondant Advocate Harish Paliwal

Case Number: 61

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Date of Filing: 21-06-2018

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Date of Upload: 17-10-2022

Rajasthan

NORTH WESTERN RAILWAY V/S PARAM SUKH KATTA

Railway   Western Railway  

Court Name: Jodhpur-II

Appelant Advocate RAHUL SONI

Respondant Advocate

Case Number: 465

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Date of Filing: 12-12-2018

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Date of Upload: 13-10-2022

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Common FAQ

Question : Am I eligible to file case against Western Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Western Railway ?

Answer : A complaint may be made against Western Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.