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Western Railway

Latest Judgments

Total 344 Consumer Court Cases Against Western Railway.

NCDRC

JASMIN MANN V/S STATION SUPERINTENDENT, NORTH WESTERN RAILWAY & 3 ORS.

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3047 OF 2017(Against the Order dated 23/08/2017 in Appeal No. 572/2017 of the State Commission Rajasthan)1. STATION SUPERINTENDENT, NORTH WESTERN RAILWAY & 3 ORS.Shri Ganga NagarRajasthan2. DIVISIONAL ...

Case Number: 3047

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Date of Filing: 22-09-2017

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Date of Upload: 19-12-2017

Chhattisgarh

Manager North Western Railway V/S Rajaram Khare

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Shri L.K.Mishra

Respondant Advocate

Case Number: 16

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Date of Filing: 22-12-2016

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Date of Upload: 13-12-2017

Rajasthan

Smt. Asha Devi Kukana w/o Subodh Kukana V/S Northen Western Railway Through D.R.M.

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate Rammohan Singh

Respondant Advocate

Case Number: 255

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Date of Filing: 10-03-2015

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Date of Upload: 04-01-2018

NCDRC

UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAY V/S SMT. VINAYA VILAS SAWANT

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MR. SHIRISH V. DESHPANDE

Respondant Advocate MR. SUNIL C SURANA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1724 OF 2009(Against the Order dated 17/03/2009 in Appeal No. 2209/2004 of the State Commission Maharashtra)1. UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAYThroug Its General Manager Western ...

Case Number: 3226

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Date of Filing: 06-07-2009

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Date of Upload: 02-11-2017

NCDRC

SMT. VINAYA VILAS SAWANT V/S UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAY

Railway   Western Railway  

Court Name: NCDRC

Appelant Advocate MR. SUNIL C SURANA

Respondant Advocate MR. SHIRISH V. DESHPANDE

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1724 OF 2009(Against the Order dated 17/03/2009 in Appeal No. 2209/2004 of the State Commission Maharashtra)1. UNION OF INDIA, THROUGH GENERAL MANAGER WESTERN RAILWAYThroug Its General Manager Western ...

Case Number: 1724

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Date of Filing: 14-05-2009

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Date of Upload: 02-11-2017

Karnataka

The General Manager, South Western Railway Hubli & Others V/S Hanuman Prasad Sharma

Railway   Western Railway  

Court Name: Bellary

Appelant Advocate Thakur P Janyani

Respondant Advocate

Case Number: 111

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Date of Filing: 14-07-2017

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Date of Upload: 03-10-2017

Madhya Pradesh

DRM, WESTERN RAILWAY V/S SMT.RADHA

Railway   Western Railway  

Court Name: StateCommission

Appelant Advocate BY POST

Respondant Advocate

Case Number: 16

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Date of Filing: 17-10-2016

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Date of Upload: 07-09-2017

Madhya Pradesh

Western Railway V/S Mo. Yusuf Khan

Railway   Western Railway  

Court Name: Ratlam

Appelant Advocate Self

Respondant Advocate Yushuf Javedi

Case Number: 17

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Date of Filing: 04-01-2017

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Date of Upload: 05-08-2017

Madhya Pradesh

D.C.M., WESTERN RAILWAY V/S NURUDDIN KAPADIYA

Railway   Western Railway  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 77

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Date of Filing: 03-09-2016

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Date of Upload: 18-05-2018

Maharashtra

THE DIVISIONAL RAIL MANAGER(COMM.), WESTERN RAILWAY V/S KUNDAN LAL JAYASWAL

Railway   Western Railway  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

Case Number: 235

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Date of Filing: 14-10-2015

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Date of Upload: 21-07-2017

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Common FAQ

Question : Am I eligible to file case against Western Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Western Railway ?

Answer : A complaint may be made against Western Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.