Court Name: DF-I
Appelant Advocate Atul Mahajan
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/699/2016Date of Institution:26/08/2016Date of Decision:25/10/2017[1] Nitin Kumar son of Sh.Narendra Kumar, r/o H.No.124, Sector 9-B, Chandigarh.[2] Shashi Kumar wife of Sh.Nitin Kuma...
Case Number: 699
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Date of Filing: 26-08-2016
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Date of Upload: 31-10-2017
Court Name: NCDRC
Appelant Advocate MR. VIPIN SINGHANIA, MR. SRIMANTO SEN, MR. P.K. JHA & MR. RISHIKANT
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 241 OF 2017(Against the Order dated 24/10/2016 in Appeal No. 232/2008 of the State Commission Delhi)1. SOTC TRAVEL SERVICES P LIMITED & ANR.FORMERLY KNOWN AS KUONI TRAVEL (I) P LTD. 8TH FLOOR, TOWER A,...
Case Number: 241
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Date of Filing: 30-01-2017
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Date of Upload: 17-05-2017
Court Name: StateCommission
Appelant Advocate Rohit Kapoor, Adv.
Respondant Advocate
Service is complete. Sh. Raj Kumar, Advocate has put in appearance on behalf of the respondent/complainant by placing on record his Vakalatnama, which is taken on record. He very graciously states that let impugned order dated 06.03.2017 be set aside and the complaint be heard on...
Case Number: 5
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Date of Filing: 22-03-2017
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Date of Upload: 10-04-2017
Court Name: StateCommission
Appelant Advocate D D PATKAR
Respondant Advocate
Case Number: 16
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Date of Filing: 08-09-2016
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Date of Upload: 12-11-2016
Court Name: StateCommission
Appelant Advocate D D PATKAR
Respondant Advocate
Case Number: 16
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Date of Filing: 08-09-2016
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Date of Upload: 12-11-2016
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Question : Am I eligible to file case against SOTC Travel in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against SOTC Travel ?
Answer : A complaint may be made against SOTC Travel under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.