Reliance Nippon Life Insurance
Reliance Nippon Life Insurance Customer Care
Address: Registered & Corporate Office: Unit Nos. 401B, 402, 403 & 404, 4th Floor, Inspire-BKC, G Block, BKC Main Road, Bandra Kurla Complex, Bandra East, Mumbai-400051,
Email ID: rnife.customerservice@relianceada.com
Phone No: 800-102-1010
Website : https://www.reliancenipponlife.com/
Latest Judgments
Total 438 Consumer Court Cases Against Reliance Nippon Life Insurance.
THE MANAGER, RELIANCE NIPPON LIFE INSURANCE CO, ADILABAD. V/S MOHD.ALEEMUDDIN S/O. LATE M.A.ARIZ.
Reliance Reliance Nippon Life Insurance Life Insurance Life Insurance Insurance
Court Name: Adilabad
Appelant Advocate MR.MD.ALEEMUDDIN
Respondant Advocate
Case Number: 184
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Date of Filing: 17-09-2019
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Date of Upload: 18-09-2020
LEKHRAM AVADHIYA V/S BRANCH MANAGER, RELIANCE NIPPON LIFE INSURANCE CO. LTD. & ANR.
Reliance Reliance Nippon Life Insurance Life Insurance Life Insurance Insurance
Court Name: NCDRC
Appelant Advocate MR. SACHINDAGA, MR. B.S. BANTHIA & MR. SANJAY RAWAT
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 490 OF 2019(Against the Order dated 18/09/2018 in Appeal No. 2467/2013 of the State Commission Madhya Pradesh)1. BRANCH MANAGER, RELIANCE NIPPON LIFE INSURANCE CO. LTD. & ANR.(FORMERLY KNOWN AS RELIANC...
Case Number: 490
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Date of Filing: 07-03-2019
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Date of Upload: 18-08-2020
Isha Jindal V/S Reliance Nippon Life Insurance Company Limited
Reliance Reliance Nippon Life Insurance Life Insurance Jindal Insurance
Court Name: StateCommission
Appelant Advocate Sanjeev Goyal
Respondant Advocate
Case Number: 486
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Date of Filing: 31-07-2019
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Date of Upload: 09-09-2020
Isha Jindal V/S Reliance Nippon Life Insurance Company Limited
Reliance Reliance Nippon Life Insurance Life Insurance Life Insurance Jindal Insurance
Court Name: StateCommission
Appelant Advocate Sanjeev Goyal
Respondant Advocate
Case Number: 487
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Date of Filing: 31-07-2019
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Date of Upload: 09-09-2020
Isha Jindal V/S Reliance Nippon Life Insurance Company Limited
Reliance Reliance Nippon Life Insurance Life Insurance Life Insurance Jindal Insurance
Court Name: StateCommission
Appelant Advocate Sanjeev Goyal
Respondant Advocate
Case Number: 488
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Date of Filing: 31-07-2019
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Date of Upload: 09-09-2020
Isha Jindal V/S Reliance Nippon Life Insurance Company Limited
Reliance Reliance Nippon Life Insurance Life Insurance Jindal Insurance
Court Name: StateCommission
Appelant Advocate Sanjeev Goyal
Respondant Advocate
Case Number: 489
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Date of Filing: 31-07-2019
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Date of Upload: 09-09-2020
Isha Jindal V/S Reliance Nippon Life Insurance Company Limited
Reliance Reliance Nippon Life Insurance Life Insurance Jindal Insurance
Court Name: StateCommission
Appelant Advocate Sanjeev Goyal
Respondant Advocate
Case Number: 490
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Date of Filing: 31-07-2019
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Date of Upload: 09-09-2020
Isha Jindal V/S Reliance Nippon Life Insurance Company Limited
Reliance Reliance Nippon Life Insurance Life Insurance Life Insurance Jindal Insurance
Court Name: StateCommission
Appelant Advocate Sanjeev Goyal
Respondant Advocate
Case Number: 491
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Date of Filing: 31-07-2019
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Date of Upload: 09-09-2020
Reliance Nippon Life Insurance Company Limited V/S Isha Jindal
Reliance Reliance Nippon Life Insurance Life Insurance Life Insurance Jindal Insurance
Court Name: StateCommission
Appelant Advocate Gaurav Gupta
Respondant Advocate
Case Number: 502
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Date of Filing: 07-08-2019
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Date of Upload: 09-09-2020
Reliance Nippon Life Insurance Company Limited V/S Isha Jindal
Reliance Reliance Nippon Life Insurance Life Insurance Jindal Insurance
Court Name: StateCommission
Appelant Advocate Gaurav Gupta
Respondant Advocate
Case Number: 503
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Date of Filing: 07-08-2019
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Date of Upload: 09-09-2020
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Common FAQ
Question : Am I eligible to file case against Reliance Nippon Life Insurance in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Reliance Nippon Life Insurance ?
Answer : A complaint may be made against Reliance Nippon Life Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint against Reliance Nippon Life Insurance
Step 1
Contact the Customer Care: If you are not satisfied with the service and you want to take strict action, first contact Reliance Nippon Life Insurance customer care on the below numbers. Mention your issue and ask them to resolve it as early as possible. But first review your insurance policy documents to know the terms and conditions related to the issue you're facing.
For any grievance or complaint
Customer Service Touchpoints: Following are the various touch points of RNLIC. Customers can get in touch on the below mentioned options and submit your policy related grievance:Contact Centre - 1800 3000 8181 (toll free) / 022-30338181 (charged)
Website - www.reliancenipponlife.com
Email - rnlife.customerservice@relianceada.com
Mail - Reliance Nippon Life Insurance Company Limited
"H" Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai, Maharashtra, 400710
Step 2
Contact Local Branch
If your complaint is unresolved for more than 10 days, Please contact Branch Service Manager (BSM), who is also the Local Grievance Redressal Officer at your nearest branch.Step 3
Contact Insurance Ombudsman
If you are dissatisfied with the Reliance Nippon Life Insurance Nodal Officer response, you can contact the Insurance Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.Reliance Nippon Life Insurance Ombudsman List
Procedure for filing complaint with Ombudsman: As per Provision of Rule 13(3) of the Redressal of Public Grievance Rules, 1998 the complaint to the ombudsman can be made:
1. If the grievance has been rejected by the Grievance Redressal Machinery of the Insurer or the complainant had not received any reply within a period of one month from date of lodgment of complaint or complainant is not satisfied with the reply given to him by the insurer.
2. The Complaint has been filed within one year from the date of rejection by the Company if it is not simultaneously under any litigation.
Step 4
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Reliance Nippon Life Insurance.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.